St Giles House Hotel

3.5 star property

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Photo gallery for St Giles House Hotel

Interior
Interior
Food and drink
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Place, Norwich City Hall
    ‪3 min walk‬
  • Place, Norwich Theatre Royal
    ‪3 min walk‬
  • Place, Market Place
    ‪6 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Norwich

Located in Norwich City Center, St Giles House Hotel is adjacent to Binham Priory and within a 5-minute walk of Norwich Guildhall. This 24-room, 3.5-star hotel welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Norwich City Hall - 3 min walk - 0.2 miles
  • Norwich Theatre Royal - 3 min walk - 0.2 miles
  • The Forum - 5 min walk - 0.3 miles
  • Market Place - 6 min walk - 0.4 miles
  • Norwich Castle - 7 min walk - 0.4 miles

Getting around

  • Norwich Station - 17 min walk
  • Norwich (NWI-Norwich Intl.) - 15 min drive

Restaurants

  • ‪Ten Bells - ‬3 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Coach and Horses - ‬2 min walk

About this property

St Giles House Hotel

Guests of St Giles House Hotel enjoy features like a full-service spa, free WiFi in public areas, and conference space. Self parking is offered for GBP 10.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include coffee/tea in a common area, a terrace, and a reception hall.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Minibars, coffee makers, and desks are other standard amenities.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per day
  • Cribs/infant beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at St Giles House Hotel?

St Giles House Hotel offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see around St Giles House Hotel?

This hotel is situated in Norwich City Center, just steps from Norwich City Hall and Norwich Arts Centre, and within a short walk of Norfolk Broads. You'll also find Norwich Theatre Royal and Market Place less than a mile away.

Is there parking available at St Giles House Hotel?

Yes, parking is offered for GBP 10.00 per night. Though parking is limited, accessible parking is also available.

Is there a spa at St Giles House Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, body wraps, and reflexology.

Does St Giles House Hotel include a casino on the premises?

No, St Giles House Hotel doesn't have a casino.

Is there an indoor pool at St Giles House Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at St Giles House Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at St Giles House Hotel?

No, there isn't a spa tub at this hotel.

Does St Giles House Hotel have a restaurant with a breakfast menu?

Yes, St Giles House Hotel serves free cooked-to-order breakfasts at SGH Brasserie each morning.

Does St Giles House Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at St Giles House Hotel for a fee of GBP 20 per pet, per night. The property also provides food and water bowls.

Does St Giles House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from St Giles House Hotel?

The closest major airport to St Giles House Hotel is Norwich (NWI-Norwich Intl.), which is 4 mi away (15 minutes by car).

Are there rooms with balconies that I can book at St Giles House Hotel?

Yes, some guestrooms at St Giles House Hotel offer a balcony and may feature city views.

Does St Giles House Hotel offer wedding services?

There are wedding services available at St Giles House Hotel if that's in your vacation plans.

St Giles House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 357 reviews
Rating 8 - Good. 117 out of 357 reviews
Rating 6 - Okay. 49 out of 357 reviews
Rating 4 - Poor. 18 out of 357 reviews
Rating 2 - Terrible. 4 out of 357 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Lang

Stayed 1 night in Dec 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Coffee served lok warm poached eggs served up cold. Second breakfast ordered toast did not arrive. Fan in bedroom very loud moved right away that was done at speed well done
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really Lovley and the staff were so helpful and attentive, really good service and so friendly. We had a Georgian suite room no. 23 and the room itself was lovley but however the smell of the drains from the bathroom was quite overwhelming and off putting. I realise it’s a very old building and didn’t complain as I hate doing that but however for a £200 room this should be carefully considered. Overall our stay was a little bit dampened by this and realise now that I should have mentioned the smell for the next guest to not have the same experience. Staff however are amazing xx
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stairs were daunting. Great breakfast and nice room and workout facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveler
Disliked: Property conditions & facilities
Room has a smell of dirty drains
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Mrs Sophie J

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in many ways. Room, breakfast, staff, convenience, quiet, ambiance, and parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025