Hotel Callista

2.0 star property
Hotel in Norwich with free parking

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Photo gallery for Hotel Callista

Executive Studio | Memory foam beds, iron/ironing board, free WiFi, bed sheets
Executive Suite | Memory foam beds, iron/ironing board, free WiFi, bed sheets
Lobby
Reception
Executive Suite | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
352 Main St, Norwich, CT, 06360
  • Place, Spirit of Broadway Theater
    ‪6 min walk‬
  • Place, Norwich Arts Center
    ‪8 min walk‬
  • Place, Slater Memorial Museum
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪26 min drive‬

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Studio

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Senior Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Executive Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Norwich

Located in Downtown Norwich, Hotel Callista is within a 10-minute stroll of sights such as Norwich Arts Center and Spirit of Broadway Theater. The 24 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Spirit of Broadway Theater - 6 min walk - 0.4 miles
  • Norwich Arts Center - 8 min walk - 0.5 miles
  • Slater Memorial Museum - 3 min drive - 1.3 miles
  • Upper Falls Heritage Park - 4 min drive - 1.8 miles
  • Mohegan Sun Casino - 8 min drive - 4.0 miles

Getting around

  • New London Union Station - 22 min drive
  • New London, CT (GON-Groton - New London) - 26 min drive

Restaurants

  • ‪D'Elia's Bakery and Grinder Shop - ‬9 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Dairy Queen - ‬20 min walk
  • ‪These Guys Brewing Company - ‬6 min walk
  • ‪Johnny’s Clam Shack - ‬12 min walk

About this property

Hotel Callista

Hotel in Norwich with free parking
Guests staying at Hotel Callista enjoy free WiFi in public areas, express check-out, and a vending machine. A stay here includes free parking. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include espresso makers and phones. Housekeeping is available once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (42 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 140
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 25
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 140.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Hotel Callista?

Hotel Callista provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Hotel Callista?

This hotel is situated in Downtown Norwich within a 10-minute walk of Norwich Arts Center and Spirit of Broadway Theater. You'll also find Grand Theater at Foxwoods and Preston Ridge Vineyard within a short drive.

Is parking available on site at Hotel Callista?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Callista have a casino at the property?

No, Hotel Callista doesn't have a casino.

Will I find an indoor pool at Hotel Callista?

No, there is no indoor pool at this hotel.

Is Hotel Callista good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, Netflix, and an espresso maker.

Does Hotel Callista have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Callista have a restaurant with a breakfast menu?

No, Hotel Callista doesn't have a restaurant that serves breakfast.

Will Hotel Callista allow pets to stay free of charge?

No, pets aren't allowed at Hotel Callista.

Are there connecting rooms at Hotel Callista?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel Callista?

The closest major airport to Hotel Callista is New London, CT (GON-Groton - New London), which is 15.9 mi away (26 minutes by car). Another top airport is Westerly, RI (WST-Westerly State), which is located 21.8 mi away (29-minute drive).

Are there rooms with balconies at Hotel Callista?

No, there aren't any guestrooms with balconies at Hotel Callista.

Hotel Callista Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 186 reviews
Rating 8 - Good. 59 out of 186 reviews
Rating 6 - Okay. 25 out of 186 reviews
Rating 4 - Poor. 11 out of 186 reviews
Rating 2 - Terrible. 10 out of 186 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert T

Traveled with partner
Liked: Cleanliness
Noise all night long and street noise was awful too!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room cpuld use more lighting
Stayed 1 night in Oct 2025

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Although room was clean the shower curtain was pretty bad shape, and the shower soap was empty. There was lots of noise in the building during the night which made sleep tough.
Stayed 1 night in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice stuff, cute lobby. Quick uber ride to Mohegan
Stayed 1 night in Oct 2025

8/10 Good

Gabrielle

Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Room comfort
The rooms were clean. The place says that it is a historic building but it has been overly modernized. When we arrived there was a private party on the first floor and you could hear and feel the music all the way on the third floor. It ended at 10pm. The walls are paper thin. You can hear people three doors down. Because they went with an over modern decor with the already thin walls there were no sound dampening like pictures on the walls in the halls ways, so it created an echo chamber. Everytime someone opened a door on the floor it was like they were opening it in your room. Friends of ours were directly below us and they could hear us walking around no matter how quietly we were trying to be. Another guest decided to take a video call in the hallway so not to wake the person they were staying with, it was 4 doors down from us really early in the morning, there was no going back to sleep after that. This is a very loud hotel. If you are looking for rest and relaxation don't stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!! Gorgeous building and maintained well.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and relaxing room.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the fact Hotel Callista was creat of a private residence(mansion). Gave it a homey, comfortable feel. Staff was friendly and helpful. Rooms and the hotel in general were very clean. Would definitely stay at Callista again.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristysue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley, Cumberland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally refurbished. Modern decor. Comfortable bed.
Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service

Need to work out the kinks

At our arrival, the hotel overall was clean and modern and the onsite parking was convenient. Then we went inside to check in. That is where things took a turn. After being given wrong room, we were given keys to two other rooms both with occupants. After the third mishap, we wanted to leave, but it was too late because we had seven minutes to make it to our dinner reservations. For a one night day it was unnecessarily stressful. In addition, I didn’t think that the hotel itself warranted the high nightly rate. The room was small. The bathroom smelled like urine and they were dead bees on the floor.
Stayed 1 night in Sep 2025

8/10 Good

Denise

Traveled with partner
Great!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good parking. Front desk person pleasant.
Stayed 1 night in Sep 2025

6/10 Okay

Marcella

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Drywall and plaster over the floor, celling cracking and falling bed was very firm walls were thin, but overall comfy
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming
Stayed 1 night in Sep 2025

8/10 Good

Clare

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025