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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

A hot tub with a view of a brick building, two white chairs, and a potted plant.
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Property amenity
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪6 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, two bedside lamps, a wooden nightstand, and two framed pictures on the walls.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

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Exterior

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About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Hard Rock Cafe Niagara Falls USA - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a hot tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per night); discounts available
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on Aug 9, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls within a 10-minute walk of Niagara Falls State Park, Seneca Niagara Resort & Casino, and Rainbow Bridge. You'll also find American Falls and Clifton Hill less than a mile away.

Will I be able to park at Quality Hotel & Suites At The Falls?

Yes, covered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Quality Hotel & Suites At The Falls a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Quality Hotel & Suites At The Falls?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls has 2 restaurants, and serves free continental breakfast each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Hotel & Suites At The Falls for a fee of USD 30 per accommodation, per day. The property also provides an off-leash area.

Are there connecting rooms at Quality Hotel & Suites At The Falls?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (16 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Can I book a room with a balcony at Quality Hotel & Suites At The Falls?

No, there aren't any guestrooms at Quality Hotel & Suites At The Falls that offer a balcony.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 459 out of 1656 reviews
Rating 8 - Good. 364 out of 1656 reviews
Rating 6 - Okay. 353 out of 1656 reviews
Rating 4 - Poor. 238 out of 1656 reviews
Rating 2 - Terrible. 242 out of 1656 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for the value.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Katherine

Liked: Cleanliness
The main thing about this hotel is location! 2 minutes from Niagara Falls. The room is clean and the bed was comfortable. When we came around 8 pm the parking lot was full, we were offered a garage with the discount. In the hotel description it's said that the parking is included. It was the worst breakfast I ever had in the hotel. There was NO hot food (scrambled eggs, bacon, etc.). Just hard boiled eggs, muffins and yogurt. The line to make waffles was insane. Everything is so badly organized. The coffee is undrinkable too.
Stayed 1 night in Jul 2026
Verified

4/10 Poor

William

Disliked: Staff & service
“Parking included” means when available. Once the lot is full you have to pay to park in the public garage down the street. Room was ok, never saw a maid but there was an unlocked maid’s closet with supplies.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have been a little more but everyone was really nice it was clean no bed bugs
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kaylan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly. The location was great! It's like a 3 minute walk to the border. I would definitely return here again.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Adrianna

Liked: Amenities
The hot tub and pool were great and we were happy with the room once we got a room key that worked (it took two tries).
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Staff was polite and courteous.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great -- Dave was excellent at the front desk
Stayed 1 night in Jan 2026
Verified

8/10 Good

DINA MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff very friendly and helpful. The pool was clean but coolish, hot tub nice. Parking was free and didn't have any issue with getting in. We had some issue with the key cards and were offered a change of room, but the staff were willing to let us in whenever we needed it and we declined the change. Minimal hot breakfast but was fresh. Located near the falls and shopping/restaurants. Would stay again
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service
Very friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Hot tub and pool were very nice. Staff was extremely friendly. Room was clean. Only thing was in the middle of the night, we heard a bunch of water (we thought) right outside our window. In the morning when we got up, we saw that the whole window bay was soaked and roof above it was leaking. It didn't affect our stay as we were leaving anyway.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

amy

Liked: Cleanliness, property conditions & facilities
Perfect location for the falls!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ashwanth

Liked: Cleanliness, property conditions & facilities
The room was spacious, clean, well kept.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool has terrible smell rooms we’re discussing and falling apart food at restaurant was spoiled made us such
Wall falling in
Mold on curtains
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Christina

Disliked: Amenities
Wish the bar and pool.had been open
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tarley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great staff and amenities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, Comfortable beds, kind staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tommy

Suggested
Stayed 1 night in Mar 2026
Verified

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good for going to the falls!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Friendly, helpful staff, onsite pizzeria for late evening pizza. Clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Clean room, beautiful lobby,staff was great!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nuthan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very close to all the attractions
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and everyone very friendly, Would stay here again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daireen

Liked: Cleanliness, property conditions & facilities
Good staff ❤️
Stayed 1 night in Dec 2025