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Best Western St. Catharines Hotel & Conference Centre

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

A modern living room with a fireplace, two armchairs, and built-in shelving with decorative items.
A modern kitchen with dark cabinets, a granite countertop, and a dining area with a table and chairs.
A modern lobby with a grey sofa, a wooden coffee table, and two ottomans.
A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.
An indoor swimming pool with clear water, surrounded by tiled flooring and metal railings.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Fairview Mall
    ‪5 min walk‬
  • Place, Salem Chapel British Methodist Episcopal Church
    ‪3 min drive‬
  • Place, Ontario Jaycee Gardens Park
    ‪3 min drive‬

Room options

Three Queen Room

  • Sleeps 6
  • 3 Queen Beds

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room with Sofabed

A hotel room with two beds, a sofa, a small table, and a lamp.

Two Queen Room with Sofabed

  • Sleeps 6
  • 1 Twin Sofa Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(80 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(16 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(29 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Catharines

Best Western St. Catharines Hotel & Conference Centre places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Fairview Mall - 5 min walk - 0.3 miles
  • Salem Chapel British Methodist Episcopal Church - 3 min drive - 1.4 miles
  • Ontario Jaycee Gardens Park - 3 min drive - 1.6 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 7.1 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

At Best Western St. Catharines Hotel & Conference Centre, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Nov 1 - Nov 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to August 27.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What is there to do close to Best Western St. Catharines Hotel & Conference Centre?

This hotel is located in St. Catharines, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Montebello Park within a short drive.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Oct 18, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western St. Catharines Hotel & Conference Centre?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Best Western St. Catharines Hotel & Conference Centre have a casino at the property?

No, Best Western St. Catharines Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from May 26 until August 27.

Is Best Western St. Catharines Hotel & Conference Centre a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Best Western St. Catharines Hotel & Conference Centre have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Best Western St. Catharines Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western St. Catharines Hotel & Conference Centre serves free full breakfasts at WRIGLEYS SPORTS BAR each morning.

Does Best Western St. Catharines Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western St. Catharines Hotel & Conference Centre for a fee of CAD 30 per pet, per day.

Does Best Western St. Catharines Hotel & Conference Centre have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Best Western St. Catharines Hotel & Conference Centre?

The closest major airport to Best Western St. Catharines Hotel & Conference Centre is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Best Western St. Catharines Hotel & Conference Centre?

Yes, every guestroom at Best Western St. Catharines Hotel & Conference Centre comes with a balcony and some offer city and courtyard views.

Does Best Western St. Catharines Hotel & Conference Centre offer wedding services?

There are wedding services available at Best Western St. Catharines Hotel & Conference Centre if that's in your vacation plans.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and staff was very kind and helpful. Breakfast was good. The rooms were clean and bed was comfortable. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent hotel, very good breakfasts buffet, nice pool area, pleasant staff.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service
I stayed at this hotel for
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Liked my stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great pool area and the staff are so kind. I love best western
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, helpful friendly staff. Felt good to cool off in the outdoor courtyard swimming pool. We enjoyed our stay and would return!😊👍
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool was nice
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

The breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff was great, lobby is very nice. The rooms was musty and in a bit of disrepair but as clean as it could be. Some peeling wallpaper in the closet, and definitely a musty smell. Was fine for a night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fresh, clean and stocked. Breakfast was fresh and delicious. We would definitely come back.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay at this hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute arcade for the kids and EXCELLENT food at the restaurant! Wings were amazing!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food Nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was over the pool, it was like a resort. Our room had a microwave and a mini fridge, very useful.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, (Ritu), was very helpful. We needed to check in earlier in order to be on time for an engagement and she was very kind and helpful. The room was very clean. The complementary breakfast offered a variety of dishes and was very tasty. We would stay at this hotel again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel with everything you need. It's clean and comfortable. It included a lovely hot full breakfast. It's also close to the Collections Outlet, Niagara on the Lake, and the Lake House restaurant. The staff is friendly and helpful, very welcoming. I stayed many years ago a few times and decided to come back this year, so happy I did!. The hotel looks like it has renovated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. They went above and beyond.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and close to all the training we where there for. Super clean and lots of food options close by.
Stayed 2 nights in Jan 2026

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