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Recent guest reviews

Close to shopping and other amenities. Clean, great unique styling and very reasonably priced.

Very nice

The hotel is charming but it didn't suit my needs. I was traveling with my mother and really just needed a small room with two queen beds. They don't seem to offer anything other than king rooms and suites. I had a king suite with a pull out bed which was not ideal. The rooms are probably better suited to families and larger groups. Additionally, the hotel appears to be calm and tranquil but is quite noisy. There was a wedding going on while we stayed and our neighbors came home drunk and noisy. I will say that when the noise didn't die down, I called the front desk and the issue was resolved immediately but be aware that it is used for events such as weddings and I imagine that this happens frequently. I was also woken up at 4am on a Monday by people talking loudly in the hall which lasted for quite some time. The walls are thin and I would recommend bringing ear plugs if you are a light sleeper. Other than that, it was fine, just not the awesome boutique hotel I was expecting.

Nice hotel....nice staff. Only issue I had was pillows while being nice quality were actually too stiff/thick which did not allow proper back alignment...sore lower back but that would a preference thing

Missing knife from knife set. Broken tiles to the shower. Shower head mount falling off the ceiling. Often than that the room was great just what I was looking for.

Nice clean, friendly staff,good restarant on site. Only draw back was very choppy wifi

This is a great hotel at a reasonable price I give this hotel 5 stars. The staff was great the room was super clean and impressive. There is a restaurant attached to the hotel which has excellent food. This hotel is 15 mins away from the falls. Overall experience was great and I would definitely come back again.

I really loved the location and the character staircase and period features. I would have liked a gym to enjoy during my stay and somewhere to sit and enjoy breakfast onsite, but overall a pleasant stay and nice room. The bed and linens were very comfortable.

271 Merritt Street St. Catharines ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Merritton within a mile (2 km) of The Pen Centre, Stone Mill Inn is within a few miles (5 km) of other popular sights such as Welland Canal Lock 7. This 34-room, 3.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 46-inch plasma TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Stone Mill Inn enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. Dry cleaning/laundry services make packing light an option. Other amenities at this spa hotel include wedding services, a banquet hall, and a hair salon.

Room options

2-Storey Loft Suite

1 King Bed and 1 Queen Sofa Bed | Sleeps 2

Premium Jacuzzi Room

1 King Bed and 1 Queen Sofa Bed | Sleeps 2

Standard Room

1 King Bed | Sleeps 2

Romantic Suite, Jetted Tub

1 King Bed | 1 Double Sofa Bed | Sleeps 2

Guest reviews for Stone Mill Inn

Everyone (10) Family (1)
4
Everyone

Close to shopping and other amenities. Clean, great unique styling and very reasonably priced.

By , from Cumming on May 9, 2023

Review comment responded on May 9, 2023

Thank you George, we appreciate your feedback and generous rating offered.

5
Everyone

Very nice

By on Jan 16, 2023

Review comment responded on Jan 17, 2023

Thank you Faton, we appreciate the awesome rating!

4
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Hello Anonymous, I'm pleased your overall stay was enjoyable, thank you for your generous rating.

4
Everyone

By on Jul 28, 2019

Review comment responded on Jul 29, 2019

Hello Anonymous, Thank you for the generous rating, we're very pleased you enjoyed your stay.

5
Everyone

By on Jul 6, 2019

Review comment responded on Jul 6, 2019

Hello Anonymous, Thank you for the generous rating, this means so much to the team here at the Stone Mill Inn.

3
Family

The hotel is charming but it didn't suit my needs. I was traveling with my mother and really just needed a small room with two queen beds. They don't seem to offer anything other than king rooms and suites. I had a king suite with a pull out bed which was not ideal. The rooms are probably better suited to families and larger groups. Additionally, the hotel appears to be calm and tranquil but is quite noisy. There was a wedding going on while we stayed and our neighbors came home drunk and noisy. I will say that when the noise didn't die down, I called the front desk and the issue was resolved immediately but be aware that it is used for events such as weddings and I imagine that this happens frequently. I was also woken up at 4am on a Monday by people talking loudly in the hall which lasted for quite some time. The walls are thin and I would recommend bringing ear plugs if you are a light sleeper. Other than that, it was fine, just not the awesome boutique hotel I was expecting.

By on Apr 30, 2019

Review comment responded on May 3, 2019

Hello Anonymous, Thank you for the 3 out of 5 rating. I am sorry your visit with us was not as you had hoped. You are correct and as evident on the Orbitz website, we do not offer rooms with two queen beds. We have rooms with one king bed and some with a king bed and queen pull out couch. While we did have a wedding party at the Inn Saturday night, it was small enough that all the guests were roomed on the same floor as the celebration and not on the same floor as you. I suspect the returning guests you heard were coming back from an outside engagement. As you mentioned the noise ceased shortly after you called for assistance, I suspect they were not aware of just how loud they were. I do hope there is another opportunity for you to visit with us, we really are an awesome boutique hotel.

5
Everyone

Nice hotel....nice staff. Only issue I had was pillows while being nice quality were actually too stiff/thick which did not allow proper back alignment...sore lower back but that would a preference thing

By on Aug 14, 2018

Review comment responded on Aug 14, 2018

Thank you for the 5 out of 5 rating and for your feedback , we do appreciate hearing from our guests. Each room should have 2 firm pillows and 2 soft pillows on the bed. I will touch base with housekeeping staff to make certain this is the case.

3

king with jacuzzi

Everyone

Missing knife from knife set. Broken tiles to the shower. Shower head mount falling off the ceiling. Often than that the room was great just what I was looking for.

By on Jul 22, 2018

Review comment responded on Jul 22, 2018

Thank you for your feedback, we appreciate hearing from you. While we are pleased your overall stay was enjoyable we were disappointed in the items you specified and will look into this immediately.

4

very nice

Everyone

Nice clean, friendly staff,good restarant on site. Only draw back was very choppy wifi

By , from pittsburgh pa on Nov 20, 2017

Review comment responded on Nov 22, 2017

Thank you for the awesome rating, we appreciate this! I do apologize, you should have been advised at check in that we had an outage recently and have since been experiencing some difficulty with our Wi-Fi. At this time we are working with our service supplier to come up with a solution.

5

great hotel 15 mins away from niagara falls

Everyone

This is a great hotel at a reasonable price I give this hotel 5 stars. The staff was great the room was super clean and impressive. There is a restaurant attached to the hotel which has excellent food. This hotel is 15 mins away from the falls. Overall experience was great and I would definitely come back again.

By , from New York on Oct 28, 2017

Review comment responded on Oct 31, 2017

What a terrific review! Thank you, I can't wait to share it with the staff.

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