Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast
Lobby
Indoor pool, seasonal outdoor pool, sun loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Place, Meridian Centre
    ‪6 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

Mobility Accessible King Room

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(52 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(10 reviews)
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(15 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

St. Catharines

Best Western St. Catharines Hotel & Conference Centre places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Royal Canadian Henley Rowing Course - 5 min drive - 3.4 miles
  • Meridian Centre - 6 min drive - 2.0 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Port Dalhousie Pier Marina - 6 min drive - 4.5 miles
  • Brock University - 12 min drive - 7.3 miles

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪Wendy’s - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and a fitness center
At Best Western St. Catharines Hotel & Conference Centre, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to August 27.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What is there to do close to Best Western St. Catharines Hotel & Conference Centre?

This hotel is located in St. Catharines, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Royal Canadian Henley Rowing Course within a short drive.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Nov 10, 2025 start from $82.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western St. Catharines Hotel & Conference Centre?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western St. Catharines Hotel & Conference Centre have a casino at the property?

No, Best Western St. Catharines Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from May 26 until August 27.

Is Best Western St. Catharines Hotel & Conference Centre a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has a spa tub.

Does Best Western St. Catharines Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western St. Catharines Hotel & Conference Centre serves free full breakfasts at WRIGLEYS SPORTS BAR each morning.

Does Best Western St. Catharines Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western St. Catharines Hotel & Conference Centre for a fee of CAD 30 per pet, per day.

Does Best Western St. Catharines Hotel & Conference Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western St. Catharines Hotel & Conference Centre?

The closest major airport to Best Western St. Catharines Hotel & Conference Centre is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.1 mi away (32 minutes by car).

Can I book a room with a balcony at Best Western St. Catharines Hotel & Conference Centre?

Yes, every guestroom at Best Western St. Catharines Hotel & Conference Centre comes with a balcony with some featuring city or courtyard views.

Does Best Western St. Catharines Hotel & Conference Centre offer wedding services?

There are wedding services available at Best Western St. Catharines Hotel & Conference Centre if that's in your vacation plans.

Reviews

Best Western St. Catharines Hotel & Conference Centre Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 377 out of 1012 reviews
Rating 8 - Good. 317 out of 1012 reviews
Rating 6 - Okay. 164 out of 1012 reviews
Rating 4 - Poor. 94 out of 1012 reviews
Rating 2 - Terrible. 60 out of 1012 reviews

Reviews

6/10 Okay

Jason

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what we thought.

We stayed for two nights and our room was not well kept , dirty and out dated.
Stayed 2 nights in Aug 2025

8/10 Good

Allysa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Jul 2025

10/10 Excellent

trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Staff at desk were great.Room was smelly but asked for another room and was given 1 straight away. Lovely staff.
Stayed 1 night in Jul 2025

6/10 Okay

Inga

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Stayed 1 night in Aug 2025

4/10 Poor

oscar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Man Yuen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly,, helpful and quick in response. The room is clean in general. The beddings are comfortable and clean. The only drawback is that the exhaust fan if the bathroom was not working.
Stayed 1 night in Aug 2025

8/10 Good

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean!
Stayed 1 night in Jul 2025

8/10 Good

Festus

Stayed 5 nights in Jul 2025

8/10 Good

grant

Business traveler
Liked: Cleanliness, staff & service, amenities
A quiet hotel with friendly and helpful staff.
Stayed 4 nights in Jul 2025

6/10 Okay

Wendy, Cumberland

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Liz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room smelled of mould and was damp and dirty. Our clothes were wet by the time we left in the morning.
Front entrance currently under construction
Stayed 1 night in Jul 2025

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here while visiting the falls. Close enough to see the main attraction and save some money. Staff was kind, helpful and friendly. We do wish there were more elevator options to bring luggage up the stairs. Pool was nice but a bit outdated.
Stayed 1 night in Jul 2025

8/10 Good

MaryAnne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the rooms where nice. I felt the towels were subpar. It is very convenient to the Canadian side of Niagara Falls
Stayed 1 night in Jul 2025

10/10 Excellent

jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très familial et qualite service excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very friendly and helpful! Pool looked lovely - we didn't have enough time to enjoy. Saturday evening bartenders were friendly! Breakfast was available. No complaints for us. We'd stay here again if we are ever back in the area.
Stayed 2 nights in Jul 2025

8/10 Good

Nick

Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family. We were there for a sports tournament and it was perfect for a group. Staff was really great.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was quite comfortable. Staff was very friendly. The breakfast was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super staff and great breakfasts. We loved it here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Macey

Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025