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2 North Service Rd St. Catharines ON

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Located within 2 miles (3 km) of FirstOntario Performing Arts Centre, Best Western St. Catharines Hotel & Conference Centre is within 3 miles (5 km) of Meridian Centre. This 141-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and an indoor pool.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Best Western St. Catharines Hotel & Conference Centre's 141 rooms provide balconies, microwaves, and refrigerators. Guests can expect to find 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available.

Property features

Best Western St. Catharines Hotel & Conference Centre features an indoor pool, an outdoor pool, and a fitness center. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

3 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western St. Catharines Hotel & Conference Centre

Everyone (10)

By on Jul 18, 2019

Review comment responded on Jul 23, 2019

Thank you for staying with us, we appreciate your business.


By on Jul 6, 2019

Review comment responded on Jul 8, 2019

We hope to see you in the future.


By on Jul 2, 2019

Review comment responded on Jul 3, 2019

We are sorry we did not meet your expectations, we hope you will return to see the changes we have made.


Our heater started shaking and making a very loud pounding noises at 3am. The hotel staff was nice but they had to turn off all heat and give us extra blankets. Our sink was clogged and wouldn’t drain.

By on Jan 20, 2019

Review comment responded on Jan 25, 2019

We apologize that we did not meet your needs, we will pass this information on to our proper departments to make sure these issues are addressed and fixed. We hope you will visit again to see the changes we have made.


Friendly staff, clean room, nice amenities, and nice breakfast area.

By on Aug 28, 2018

Review comment responded on Aug 30, 2018

We appreciate your feedback. We hope you will join us again!


Nice hotel, only 18 minutes away from Niagara Falls.

By on Jul 25, 2018

Review comment responded on Jul 31, 2018

Thank you for staying with us.


not happy


Apparently this hotel gets the majority of its business from travel tours. I am not kidding at least three to four busses a day pull in and out of this facility. They park right in front of the main entrance, this blocks the handicap spot from being parked in or from leaving the spot. We had to wait 20 minutes to get out of our handicap spot because of these busses. I addressed this with staff and got a canned response of " They will be moving in two minutes". She repeated this several times. I asked the tour director if she could back the busses so I could leave, I got talk to the hotel staff. Not a shining moment for this hotel. I took pictures of the busses blocking in cars. I will be contacting Corporate and submitting these photos to them.

By on Jun 26, 2018

Review comment responded on Jun 27, 2018

We apologize for the inconvenience you experienced during your stay with us. We do get a lot of buses, but that particular day the buses were not allowed to park on half of our parking lot because of it being repaved. We do apologize again and hope you will consider staying with us in the near future.


quick drive to the falls


The hotel was fine for our purposes. Nothing special, but nothing bad either. The breakfast was incredibly crowded and not well staffed. The room was a bit musty (could tell it had once been a smoking room) and it was outdated. However, everything felt clean overall.

By , from Minnesota on Aug 23, 2017


nice standard hotel


Stayed here over the weekend with the purpose of seeing Niagara Falls. Location is close and short drive to the falls. Room was big and all amenities were supplied as stated. Everything was clean and front desk staff was very courteous and helpful. Pool was enjoyable and breakfast was filled with lots of variety of hot and cold foods. Vegetarian options were plenty enough to satisfy different wants of all 5 of us. Highly recommend for an decent and standard room.

By on Jun 29, 2017


simple, nice stay


The hotel was clean and about what you'd expect of a Best Western. Quite affordable and breakfast was good. Mini golf & heated indoor pool are great for kids

By on Aug 15, 2016

Review comment responded on Sep 3, 2016

Thank you for your feedback. See you again soon.

Best Western St. Catharines Hotel & Conference Centre

2 North Service Rd, St. Catharines, ON L2N4G9
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