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Best Western St. Catharines Hotel & Conference Centre

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

A modern living room with a fireplace, two armchairs, and built-in shelving with decorative items.
A modern kitchen with dark cabinets, a granite countertop, and a dining area with a table and chairs.
An indoor swimming pool with clear water, surrounded by tiled flooring and metal railings.
A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.
A modern lobby with a grey sofa, a wooden coffee table, and two ottomans.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Fairview Mall
    ‪5 min walk‬
  • Place, Salem Chapel British Methodist Episcopal Church
    ‪3 min drive‬
  • Place, Ontario Jaycee Gardens Park
    ‪3 min drive‬

Room options

Three Queen Room

  • Sleeps 6
  • 3 Queen Beds

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room with Sofabed

A hotel room with two beds, a sofa, a small table, and a lamp.

Two Queen Room with Sofabed

  • Sleeps 6
  • 1 Twin Sofa Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(80 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(16 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(29 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

St. Catharines

Best Western St. Catharines Hotel & Conference Centre places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Fairview Mall - 5 min walk - 0.3 miles
  • Salem Chapel British Methodist Episcopal Church - 3 min drive - 1.4 miles
  • Ontario Jaycee Gardens Park - 3 min drive - 1.6 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 7.1 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

At Best Western St. Catharines Hotel & Conference Centre, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to August 27.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What is there to do close to Best Western St. Catharines Hotel & Conference Centre?

This hotel is located in St. Catharines, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Montebello Park within a short drive.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Oct 18, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western St. Catharines Hotel & Conference Centre have a casino at the property?

No, Best Western St. Catharines Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from May 26 until August 27.

Does Best Western St. Catharines Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western St. Catharines Hotel & Conference Centre serves free full breakfasts at WRIGLEYS SPORTS BAR each morning.

Does Best Western St. Catharines Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western St. Catharines Hotel & Conference Centre for a fee of CAD 30 per pet, per day.

How far is the airport from Best Western St. Catharines Hotel & Conference Centre?

The closest major airport to Best Western St. Catharines Hotel & Conference Centre is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.2 mi away (32 minutes by car).

Does Best Western St. Catharines Hotel & Conference Centre offer wedding services?

There are wedding services available at Best Western St. Catharines Hotel & Conference Centre if that's in your vacation plans.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Decent hotel, very good breakfasts buffet, nice pool area, pleasant staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Adrianna

Liked: Staff & service, amenities
Staff were so friendly, engaging to families, and made the stay worth it. Rooms are musty, beds are super comfy.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Matthew

Liked: Staff & service
The staff was great, lobby is very nice. The rooms was musty and in a bit of disrepair but as clean as it could be. Some peeling wallpaper in the closet, and definitely a musty smell. Was fine for a night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Grace Marie Hilda

The breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute arcade for the kids and EXCELLENT food at the restaurant! Wings were amazing!
Stayed 1 night in May 2026
Verified review

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay at this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food Nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ezgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the night for my son and his friends to save commuter time for work. Staff was very helpful getting them checked in and out, they got great use of the amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff at check - in and out were very professional and friendly. While we did not use any of the onsite amenities - pool etc we enjoyed the included breakfast. If you are considering attending the Shaw in Niagara - on - the - Lake this hotel is within easy driving distance (20 mins) and well priced.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. They went above and beyond.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and close to all the training we where there for. Super clean and lots of food options close by.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Peter Dominic

Liked: Staff & service
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jessica

Liked: Staff & service, amenities
Dated, could use a lift but the staff and amenities made up for it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Cristina

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was decent and free parking is nice. The lobby is great, and pool amenities. Staff are very nice. However, this hotel is outdated. The rooms, hallways smells. The washrooms and elevators are small and need to be maintained. Location is perfect but overall I think it’s over priced for the comfort and cleanliness it offers.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean rooms.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Breakfast was great, and rooms big and clean!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Patricia

Liked: Staff & service, amenities
Good breakfast. Little run down in halls but room was clean. One EV parking spot.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The room was clean. The breakfast was good. There is a restaurant on site. Building is under construction. Free onsite parking is convenient.
Stayed 1 night in Apr 2026

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