Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily full breakfast
Indoor pool, seasonal outdoor pool, sun loungers
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Meridian Centre
    ‪3 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(47 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(10 reviews)
  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(14 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

St. Catharines

Best Western St. Catharines Hotel & Conference Centre places you within 2 miles (3 km) of Montebello Park and FirstOntario Performing Arts Centre. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Meridian Centre - 3 min drive - 2.0 miles
  • FirstOntario Performing Arts Centre - 3 min drive - 2.0 miles
  • Port Dalhousie Pier Marina - 4 min drive - 2.3 miles
  • Royal Canadian Henley Rowing Course - 5 min drive - 3.4 miles
  • Brock University - 8 min drive - 4.9 miles

Getting around

  • St. Catharines Station - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪Wendy’s - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and a fitness center
At Best Western St. Catharines Hotel & Conference Centre, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and microwaves are also standard.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-1 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to August 27.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

What is there to do close to Best Western St. Catharines Hotel & Conference Centre?

This hotel is located in St. Catharines, close to Outlet Collection at Niagara, FirstOntario Performing Arts Centre, and Meridian Centre. You'll also find Lake Ontario and Royal Canadian Henley Rowing Course within a short drive.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on Oct 5, 2025 start from $79.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western St. Catharines Hotel & Conference Centre?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western St. Catharines Hotel & Conference Centre have a casino at the property?

No, Best Western St. Catharines Hotel & Conference Centre doesn't have a casino.

Is there an indoor pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool will be open from May 26 until August 27.

Is Best Western St. Catharines Hotel & Conference Centre good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western St. Catharines Hotel & Conference Centre?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western St. Catharines Hotel & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western St. Catharines Hotel & Conference Centre serves free full breakfasts at WRIGLEYS SPORTS BAR each morning.

Does Best Western St. Catharines Hotel & Conference Centre allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western St. Catharines Hotel & Conference Centre for a fee of CAD 30 per pet, per day.

Are there connecting rooms at Best Western St. Catharines Hotel & Conference Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western St. Catharines Hotel & Conference Centre?

The closest major airport to Best Western St. Catharines Hotel & Conference Centre is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 19.1 mi away (32 minutes by car).

Can I book a room with a balcony at Best Western St. Catharines Hotel & Conference Centre?

Yes, every guestroom at Best Western St. Catharines Hotel & Conference Centre comes with a balcony with some featuring city or courtyard views.

Does Best Western St. Catharines Hotel & Conference Centre offer wedding services?

There are wedding services available at Best Western St. Catharines Hotel & Conference Centre if that's in your vacation plans.

Reviews

Best Western St. Catharines Hotel & Conference Centre Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 1005 reviews
Rating 8 - Good. 311 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

Reviews

8/10 Good

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean!
Stayed 1 night in Jul 2025

6/10 Okay

KD

Traveled with family
Liked: Staff & service
Good hotel. Great location next to highway. Friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Carla

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Amenities
The gym was very impressive
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean..
Stayed 2 nights in Jun 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Godson Nimaldev

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad saves floor rooms are dirty,staff also not good
Stayed 1 night in Jun 2025

6/10 Okay

Ife nafisat

Traveled with group
Liked: Cleanliness
The check in process was so slow. The rooms were outdated. Door from the room leading outside not locking properly on the first floor, the room had a damp and foul smell. The staff on duty was nice and moved us to another room on the second floor. The gym has quite extensive equipment but there is quite some rust around it. It was just ok for a night and not somewhere I’ll want to stay for long duration.
Stayed 1 night in Jun 2025

8/10 Good

jaymin

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On a vécu un excellent séjour!
Stayed 4 nights in Jun 2025

8/10 Good

Joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Natasha

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like cigarettes and the A/C wasn't workimg well
Stayed 1 night in Jun 2025

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pools etc very good. No coffee / tea making facility in room
Stayed 4 nights in Jun 2025

8/10 Good

Mary

Traveled with partner
It was an average hotel with a small bathroom. Staff were friendly. I enjoyed the sport bar that was in the hotel. That was convenient. Breakfast was very good. It was a nice hot breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Preston

Stayed 1 night in Jun 2025

4/10 Poor

Carolyn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling was sagging in serval spots - mold in bathtub, soap holder in tub was rusty, room smelled musty, no coffee maker, side entrance left propped open to run a hose out — cleaning and restaurant staff were helpful and attentive - unfortunately front desk was absent
Stayed 1 night in Jun 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness
Staff was very friendly. The building is a bit dated and worn looking but I think they are in the process of renovating. The breakfast buffet was disappointing. Food was cold and some items were not being replenished.
Stayed 1 night in Jun 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My children and I had a good time at this location. I liked that there were options for my 8yr old - swimming pool and arcade. LOVED that breakfast was included. Room was clean and tidy, as were the amenities. Staff was friendly and attentive! Great location too - near highways and shopping ! Great for a weekend stay.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it had a free breakfast, pools,hot tub and the staff was friendly and helpful
Stayed 2 nights in Jun 2025

4/10 Poor

Jack

Stayed 1 night in Jun 2025

10/10 Excellent

Peri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 1 night in Jun 2025