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Candlewood Suites New York City-Times Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Interior detail
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(27 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(49 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(144 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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9.0 out of 10, Wonderful, 5,076 reviews
$122 nightly
The price is $144
Apr 5 - Apr 6
Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Madison Square Garden. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 85.0 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Apr 5, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is there parking available at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites New York City-Times Square by IHG?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a 24-hour front desk.

Does Candlewood Suites New York City-Times Square by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Are there rooms with balconies at Candlewood Suites New York City-Times Square by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites New York City-Times Square by IHG.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 953 out of 1806 reviews
Rating 8 - Good. 513 out of 1806 reviews
Rating 6 - Okay. 198 out of 1806 reviews
Rating 4 - Poor. 71 out of 1806 reviews
Rating 2 - Terrible. 71 out of 1806 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Isis

Liked: Cleanliness, staff & service
The A/C make terrible noise all night
Stayed 4 nights in Mar 2026

10/10 Excellent

Abou

Stayed 1 night in Feb 2026

8/10 Good

ma.teresita

Liked: Cleanliness, amenities
The staff our very polite and helpful. But they put me in an old room on the fifth flr. The tv channels are limited and with bad reception.’otherwise it’s clean and decent.
Stayed 3 nights in Jan 2026

6/10 Okay

Melanie, DUNCANVILLE

Liked: Staff & service
Room was clean, it’s an ok place to stay for short term, couple of days. Needs upgrades! Old cabinets, old appliances (hotels use pod coffee makers now). Cabinets are old and worn. Heater made strange sounds when it started and stopped yet it still kept the room warm at night. The kitchenette feature was a plus although I didn’t use the dishwasher or cooktop. It was convenient to have a full size refrigerator and dishes to use. I’d stay again because of the location and price.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tyonte

Stayed 2 nights in Dec 2025

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Larissa

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, the hotel staff kept our bags for us prior to check-in time. The staff was super friendly! We'll definitely stay here on our next visit!
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Liked: Staff & service
V
Stayed 3 nights in Dec 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything the hotel offered, everything was exceptional.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Rooms were clean. Close to everything. We enjoyed our stay! We would stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Although hotel was a little on older side it was kept clean & staff helpful when in need.
Stayed 5 nights in Dec 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was an okay hotel. We were on 6th floor, next to the elevator. Constant noise through out the night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok it’s everything
Stayed 8 nights in Nov 2025

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities
The room was very dated and not clean. There were crumbs on the chair, stains on all the upholstery and the bathroom smelled like mold. The heater was very loud when it turned on.
Stayed 1 night in Dec 2025

10/10 Excellent

Massanica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not listen to any of the negative reviews! I stayed for 2 nights for a girls weekend and we couldn’t feel more safe. The staff are so friendly and inviting, the location is so convenient, the amenities and appliances are modern, and best part: affordable. This will be the only hotel i book for my future visits to Times Square! Thank you Candlewood Suites !
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Business traveler
Liked: Staff & service, room comfort
Yes and workplace was fine.
Stayed 18 nights in Nov 2025

8/10 Good

Linda

Traveled with family
Disliked: Room comfort
The kitchen was fully required for our needs, the staff was very friendly. There was one issue. The HVAC was not working and the staff kept saying it was going to be replaced and it never was in the four days we were there.
Stayed 3 nights in Dec 2025

4/10 Poor

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Yes, the kitchen was good. But we had a leak in the bathroom behind the sink, which soaked our bedroom carpet. The staff was very nice...they temporarily fixed the leak and tried to dry the rug with a large fan, but it was still very smelly for our last night and they didn't have another room to move us to. Also, the shower rod was partially broken, allowing more water to leak into the bathroom. Lastly, when I went to call the desk to let them know about the leak, the room phone was broken and I had to call from my cell phone.
Stayed 3 nights in Dec 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

Catherine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first morning we had scalding hot water in the shower. The next few days the water temperature fluctuated. The carpet in our room was wet in spots, we had to wear shoes at all times, we told the staff but not g was fine and they couldn’t switch our room. Our friends room had the same water issue and their shower head was broken and kept falling off.
Stayed 4 nights in Dec 2025

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