The Metrotel Motel

3.0 star property

Choose dates to view prices

Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Terrace/patio
In-room dining
Studio | Premium bedding, individually decorated, individually furnished, desk
Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22 Gill Street, New Plymouth, 4310
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, TSB Showplace
    ‪7 min walk‬
  • Place, Pukekura Park
    ‪8 min walk‬
  • Airport, New Plymouth (NPL)
    ‪11 min drive‬

Room options

Studio, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds
  • Free WiFi

Studio

9.6 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds
  • Free WiFi

Queen Studio

  • Sleeps 2
  • Free WiFi

Studio

  • Sleeps 2
  • Free WiFi

Studio - Disability Access

  • Sleeps 2
  • Free WiFi

About the neighborhood

New Plymouth

Located in New Plymouth CBD, The Metrotel Motel is next to Centre City Shopping Centre and Coastal Walkway. Each of the 31 rooms at this 3-star hotel includes a refrigerator, a microwave, and an espresso maker.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.1 miles
  • Coastal Walkway - 2 min walk - 0.1 miles
  • Wind Wand - 5 min walk - 0.3 miles
  • TSB Showplace - 7 min walk - 0.4 miles
  • Pukekura Park - 8 min walk - 0.5 miles

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪Elixir Cafe - ‬4 min walk
  • ‪Gamma Ray's - ‬1 min walk
  • ‪The Good Home - ‬2 min walk
  • ‪The Hour Glass - ‬4 min walk
  • ‪Tank - ‬1 min walk

About this property

The Metrotel Motel

At The Metrotel Motel, guests have access to free WiFi in public areas, express check-out, and a terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. This hotel also has laundry facilities.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and espresso makers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 35.0 per night
  • Cribs/infant beds are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Is free cancellation available at The Metrotel Motel?

The Metrotel Motel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Metrotel Motel?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at The Metrotel Motel on Jul 26, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Metrotel Motel?

This hotel is situated in New Plymouth CBD, just steps from Centre City Shopping Centre and Coastal Walkway, and within a short walk of TSB Showplace. You'll also find Pukekura Park and East End Reserve less than a mile away.

Is there parking available at The Metrotel Motel?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Does The Metrotel Motel feature a casino at the property?

No, The Metrotel Motel doesn't have a casino.

Is there an indoor pool at The Metrotel Motel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Metrotel Motel?

Couples staying at this hotel will appreciate amenities like premium bedding and an espresso maker as well as concierge services.

Are there hot tubs at The Metrotel Motel?

No, there isn't a spa tub at this hotel.

Does The Metrotel Motel feature a restaurant that includes a breakfast menu?

No, The Metrotel Motel doesn't have a restaurant that serves breakfast.

Does The Metrotel Motel allow pets to stay free of charge?

No, pets aren't allowed at The Metrotel Motel though service animals are welcome.

Are there connecting rooms at The Metrotel Motel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Metrotel Motel?

The closest major airport to The Metrotel Motel is New Plymouth (NPL), which is 7.3 mi away (14 minutes by car).

Are there rooms with balconies at The Metrotel Motel?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio.

The Metrotel Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 303 out of 365 reviews
Rating 8 - Good. 49 out of 365 reviews
Rating 6 - Okay. 10 out of 365 reviews
Rating 4 - Poor. 1 out of 365 reviews
Rating 2 - Terrible. 2 out of 365 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff very friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Loft was comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean well presented studio and a trrrific locality
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tawera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Liz

Book in was quick and easy,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024
Verified

8/10 Good

Wikitoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and location, enjoyed our stay
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great rooms and friendly staff at a reasonable price
Verified

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Karyn

Disliked: Property conditions & facilities
Close to free bus to Taranaki Light festival.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sik To

Liked: Cleanliness, staff & service, amenities
The room is spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marilyn

Liked: Amenities
Fabulous room, very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Glen n Diane

Liked: Cleanliness, staff & service, amenities
Great staff team. Good sized room, kitchenette has full fridge freezer. The location is handy walking distance to shops, restaurants, Pukekura Park, and the seafront walkway.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed or brief stay, it was quiet and friendly.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, well located. Would stay there again.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

T G A Buma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and central

Clean, functional and great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kellie

Liked: Amenities
Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023