Located in French Quarter, The Westin New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Caesars New Orleans Casino. This 4.5-star hotel has 462 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central New Orleans, and also a short walk from Mississippi River and Bourbon Street.
What's nearby
Canal Street - 2 min walk - 0.1 miles
Caesars New Orleans Casino - 3 min walk - 0.2 miles
Royal Street - 5 min walk - 0.3 miles
Bourbon Street - 8 min walk - 0.5 miles
Jackson Square - 8 min walk - 0.5 miles
Getting around
Bienville Station - 2 min walk
New Orleans Union Passenger Terminal - 10 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive
Restaurants
Shake Shack - 3 min walk
Willie's Chicken Shack - 4 min walk
Observatatory Eleven - 1 min walk
The Ruby Slipper - 2 min walk
Felipe's Mexican Taqueria - 3 min walk
About this property
The Westin New Orleans
Guests of The Westin New Orleans enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 58.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
A bar/lounge
A restaurant
Restaurants on site
Bistro at the Bend
Observatory Eleven
Things to do
24-hour gym
Yoga classes
Family friendly
Grocery/convenience store
In-room crib
In-room refrigerator
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
13 meeting rooms
24-hour business center
Computer station
Conference center (25,918 square feet of space)
Outdoors
On a river
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
16 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Free crib
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
27-inch flat-screen TV with premium digital channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property welcomes pets for USD 50.00 per pet, per night
Dogs only
1 total (40 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees
Children and extra beds
Children 13 years old and younger stay free when using existing bedding
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Destination fee: USD 34.50 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
Valet parking fee: USD 58.00 per day
Pet fee: USD 50.00 per pet, per night
Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Additional information about polices, regulations, and more:
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans
Frequently asked questions
Are free cancellation options available at The Westin New Orleans?
The Westin New Orleans provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at The Westin New Orleans?
As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on May 24, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see near The Westin New Orleans?
This hotel is situated in French Quarter, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Mississippi River and Royal Street less than a mile away.
Is there parking available at The Westin New Orleans?
Yes, valet parking is offered for USD 58 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.
Are there luxury amenities available at The Westin New Orleans?
Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.
Does The Westin New Orleans feature a casino on the premises?
No, The Westin New Orleans doesn't have a casino.
Is there an indoor pool at The Westin New Orleans?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at The Westin New Orleans?
Amenities that appeal to couples at this riverfront hotel include 24-hour room service and premium bedding in each guestroom, and some feature river views.
Does The Westin New Orleans have a hot tub?
No, there isn't a spa tub at this hotel.
Does The Westin New Orleans have a restaurant with a breakfast menu?
Yes, The Westin New Orleans serves a cooked-to-order breakfast for a surcharge each morning at Bistro at the Bend.
Does The Westin New Orleans allow pets to stay free of charge?
Although they can't stay for free, dogs are welcome at The Westin New Orleans for a fee of USD 50.00 per pet, per night.
Does The Westin New Orleans have connecting rooms available?
No, this hotel doesn't feature connecting guestrooms.
What is the closest airport to The Westin New Orleans?
The closest major airport to The Westin New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.5 mi away (27 minutes by car).
Are there rooms with balconies at The Westin New Orleans?
No, you won't find guestrooms with balconies at The Westin New Orleans.
Does The Westin New Orleans host weddings?
There are wedding services available at The Westin New Orleans if that's in your vacation plans.
The Westin New Orleans Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2009 out of 2696 reviews
10 - Excellent
2,009
Rating 8 - Good. 408 out of 2696 reviews
8 - Good
408
Rating 6 - Okay. 157 out of 2696 reviews
6 - Okay
157
Rating 4 - Poor. 64 out of 2696 reviews
4 - Poor
64
Rating 2 - Terrible. 58 out of 2696 reviews
2 - Terrible
58
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Excellent
Rebecca W.
Jan 27, 2026
Liked: Cleanliness, staff & service, amenities
The room was their standard room and very spacious, beautiful with a fantastic view of the city
Every staff member throughout the property was outstanding — from check-in to housekeeping to the bartenders, everyone made us feel genuinely welcomed and well cared for. The location is unbeatable, within easy walking distance of all the major hot spots, including the casino right across the street. We’re already looking forward to our next stay at The Westin New Orleans.
Barbara
Stayed 4 nights in Dec 2025
10/10 Excellent
Arthur
Jan 26, 2026
Liked: Cleanliness, staff & service, amenities
Great location to see all the sights. Wonderful views of the Mississippi River too!
I pre paid for the hotel months in advance only to be informed of an additional $35 daily fee. I received nothing for this. I feel like I got tricked at the last minute.
Usually, my stay there is wonderful, but this last trip during Christmas to New Year’s. I was really disappointed with one of the room furniture was chipped together up. The bartenders in the bar downstairs were not really like social. They got mad because I wanted hot lemon water. It was freezing And the smell wasn’t as good as usual like when you walk into the Westin usually you have like a signature you know you guys pump through there and my room smell like sewage the whole leading up to my room was not so good either just smell funky. I also called you guys 10 hours after I checked out and asked somebody to please find a photograph that I left in the room with my nephew and ITS been sitting on the little dresser. You couldn’t miss it and no one returned my calls so I guess I’m not going to get it back. ** The girl who delivered my room service she was EXCELLENT. MY FOOD WAS HOT COOKED RIGHT IT WAS DELICIOUS
Absolutely loved our stay! The hotel is beautiful and very upscale, the rooms were cleaned daily, and the accessibility was amazing. Everything was spotless and comfortable. We would definitely stay here again.
The breakfast buffet was very disappointing and the waitresses there were very rude. Hotel itself and the front desk people are very professional and nice.
This property is one of the best in New Orleans. Great location, the staffing and the hotel appearance is very pleasing. I will highly recommend this hotel for downtown New Orleans.