The Mercantile Hotel New Orleans

3.0 star property

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior
1 bedroom, premium bedding, in-room safe, individually decorated

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(105 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(96 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, The Mercantile Hotel New Orleans is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 90-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.2 miles
  • Julia Street Cruise Terminal - 6 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • National World War II Museum - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans features free WiFi in public areas, a business center, and coffee in a common area. Valet parking is offered for USD 45 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, an arcade/game room, and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and refrigerators.

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Exterior
Sonesta ES Suites New Orleans Convention Center
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$103 nightly
The price is $122
May 4 - May 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

What's there to do near The Mercantile Hotel New Orleans?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find Port of New Orleans and Bourbon Street less than a mile away.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Apr 5, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Mercantile Hotel New Orleans?

Yes, valet parking is offered for USD 45 per day with in/out privileges.

Does The Mercantile Hotel New Orleans include a casino at the property?

No, The Mercantile Hotel New Orleans doesn't have a casino.

Is there an indoor pool at The Mercantile Hotel New Orleans?

No, there is no indoor pool at this hotel.

Is The Mercantile Hotel New Orleans a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette and premium bedding as well as a bar.

Does The Mercantile Hotel New Orleans have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Mercantile Hotel New Orleans have a restaurant that serves breakfast?

Yes, The Mercantile Hotel New Orleans serves free continental breakfast each morning from its snack bar.

Will The Mercantile Hotel New Orleans allow pets to stay free of charge?

No, pets aren't allowed at The Mercantile Hotel New Orleans though service animals are welcome.

Does The Mercantile Hotel New Orleans have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Mercantile Hotel New Orleans?

The closest major airport to The Mercantile Hotel New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Mercantile Hotel New Orleans?

No, at The Mercantile Hotel New Orleans, there aren't any guestrooms that list a balcony.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 991 out of 1598 reviews
Rating 8 - Good. 336 out of 1598 reviews
Rating 6 - Okay. 160 out of 1598 reviews
Rating 4 - Poor. 53 out of 1598 reviews
Rating 2 - Terrible. 58 out of 1598 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Dayton

Liked: Cleanliness, staff & service
Nice historical hotel with great staff!
Stayed 2 nights in Mar 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First I must say that this hotel is a hidden gem in plain sight. It’s tiny and may not be as popular as the Hilton or Caesar but the rooms are fabulous. I stayed there a couple of nights before and after my cruise. The bedrooms were spacious and the foyer had a desk where I could work in privacy and comfort. The staff were super accommodating and made sure my son and I felt safe after a bad encounter at another hotel. The breakfast was fresh and tasty with multiple hot and cold beverages. Whenever I return to NOLA I’m reserving my stay at the Mercantile. I hope Marlin and D are both still working there. Barry is a top notch chef and made the best waffles according to my son. Blessings to all in 2026.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

8/10 Good

Micheal, San Angelo

Liked: Cleanliness, amenities, property conditions & facilities
Early check in, clean room, quiet stay.
Stayed 3 nights in Dec 2025

6/10 Okay

ronnie

Traveled with family
Disliked: Staff & service, amenities
The breakfast wasn’t good at all. The flavor was nasty. Was waken early with a staff member trying to get in the room. Then front desk called a few minutes later asking why didn’t we change rooms last night. It was a crazy experience. Also the smell of marijuana was bad on the elevators.
Stayed 1 night in Dec 2025

8/10 Good

Frangelis

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was good 👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Friendly staff! Location was within walking distance of most NOLA attractions.
Stayed 3 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good hotel was great didnt like the 100 dollar hold on top of the hotel room price n still havent gotten my 100 back even though they said itd be right back in my account as soon as i checked out. Other than that it was perfect
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Felt like I stayed in a little apartment. Cute room.
Stayed 2 nights in Dec 2025

8/10 Good

andre, Baton Rouge

Liked: Cleanliness, amenities
Nice staff. Big rooms. AC didn’t work though.
Stayed 3 nights in Dec 2025

4/10 Poor

Danielle

Traveled with family
Liked: Cleanliness
My room was miserably hot and the thermostat was inoperable on the wall, when I mentioned this to the young lady at the desk she just looked at me as if I was speaking a foreign language.
Stayed 2 nights in Dec 2025

6/10 Okay

Carl

Liked: Property conditions & facilities
The room stayed cold the entire night. Adjusting the thermostat would not solve the issue.
Stayed 1 night in Dec 2025

8/10 Good

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, for reasonable price
Stayed 1 night in Dec 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The first room we checked into the AC was not working, Mr. Steve at the front desk was so accommodating and made sure we were moved to a better room with a working AC. He was so apologetic. Offered some great suggestions on where to eat and how to get around. The free breakfast was a bonus and all the staff were friendly and helpful. Would definitely be visiting again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeremiah

Stayed 2 nights in Oct 2025

8/10 Good

Brandy

Stayed 2 nights in Dec 2025

10/10 Excellent

lissette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Make sure you ask for a waffle!
Stayed 1 night in Dec 2025

6/10 Okay

Serina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It's an old building, so it's understandable, but there was a strange smell when I entered the room. I got the impression that the area around the hotel didn't seem very safe at night. For breakfast, there were various options including eggs, bacon, and sausages, but two types of juice were out of stock. The coffee was very delicious, and the staff member serving breakfast was very kind.
Stayed 1 night in Dec 2025

6/10 Okay

Harshal

Traveled with family
Liked: Staff & service
Picture are deceiving on all sites. Its a dated hotel with ok service. Good location and walking area. Break fast is very mediocre but coffee machine is really good while its available during breakfast hours.
Stayed 1 night in Dec 2025

2/10 Terrible

Shelley

Liked: Cleanliness
Disliked: Staff & service, amenities
Yes I did free it
Stayed 3 nights in Dec 2025

6/10 Okay

Brandon

Traveled with partner
Liked: Cleanliness
Really expected a little bit better based on the pictures online. Made 3 different attempts to call them before our arrival and never got anyone to actually pick up. Walked in and there was nobody in the lobby but 2 staff members talking. They weren’t exactly the friendliest. Just checked us in and handed the room keys to us and went back to talking. Room was clean but they missed the mark in a couple of areas. Simple things like in the bathroom the shower had 2 bottles of shampoo but no soap or body wash. For some reason it was in the dispenser by the sink, the frame for the bed sticks out past the mattress so you hit it with your leg when you turn to walk past it, curtains can’t close all the way so there is light shining in from the street lights all night. There are other things that could be improved just to help with the feel of the place. There was a laundry cart in the hallway just outside the elevator. I’m assuming that’s where it lived lol, the exterior windows were a nasty moldy green, the “thermostat” in the bedroom was just a knob that said cooler and warmer. We turned it all the way to warmer and the room never warmed up. It just wasn’t blowing quite as cold. Like every other hotel in the world the fan in the bathroom didn’t work. There are light switches that didn’t seem to turn on anything in the room, the phone in the sitting area didn’t have a line connected to it. So not really sure why they put it there. Complimentary breakfast isn’t nothing exciting
Stayed 1 night in Dec 2025

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
STAFF WAS VERY HELPFUL AND COURTEOUSREALLY APPRECIATE THE YOUNG MAN AT THE FRONT DESK. THE ROOM IS AWESOME, VERY CLEAN AND WE LOVE IT.THIS IS OUR NUMBER ONE.STAY FOR NOW ON
Stayed 1 night in Dec 2025

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