2/10 Terrible
Rourke F.
10 abr. 2026
No le gustó: Limpieza
Uninhabitable Conditions, Closed Pool Never Disclosed, Wrong Access Codes; Left Within 2 HoursMy wife and I drove 20 hours from Massachusetts for what was supposed to be a week-long stay in Nashville. We checked in and vacated within two hours. Here is what we found: The building access code provided by the host did not work upon arrival. After multiple messages, the host sent a second incorrect code. We were stranded outside for an extended period before finally gaining entry. Vrbo support had to intervene. The pool is listed as a top amenity, the listing literally says "Dive Into Relaxation: Unwind in the top-rated pool." The pool was closed with a posted "DANGER — POOL CLOSED" sign. This was never disclosed to us at any point before or after booking. It was a primary reason we chose this property. The unit had not been properly cleaned between guests. There was human hair throughout. The sofa, which the listing counts as a sleeping surface for up to four guests, had visible bodily fluid stains on it. There were bugs on the floor. Tile floors were visibly dirty. An upholstered chair was stained and soiled. Christmas and holiday decorations were still up throughout the unit in April, which tells you everything you need to know about how regularly this property is inspected or maintained. Vrbo's Resolutions Team reviewed our case, acknowledged the property failed to meet standards for accurate listing, proper check-in, and reasonable cleanliness, arranged a
Rourke F.
Se hospedó 6 noches en abril de 2026