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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Exterior
Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪13 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 787 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(96 reviews)
  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Lobby

Tru by Hilton Franklin Cool Springs Nashville

Franklin
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,014 reviews
$100 nightly
The price is $119
Jun 21 - Jun 22
Total with taxes and fees
Tru by Hilton Franklin Cool Springs Nashville

About the neighborhood

Franklin

Located within a mile (2 km) of Aspen Grove Park, Hyatt House Nashville/Franklin/Cool Springs is within 2 miles (3 km) of CoolSprings Galleria. This 125-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • Music City Center - 19 min drive - 20.8 miles
  • Vanderbilt University - 19 min drive - 20.5 miles
  • Broadway - 20 min drive - 20.8 miles

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Blimpie - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Culver's - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Neighbors - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs features an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a meeting room, laundry facilities, and a vending machine.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,150 reviews
$103 nightly
The price is $122
Jun 14 - Jun 15
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel

Hyatt House Nashville/Franklin/Cool Springs Franklin

Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Is a free cancellation option available at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Jun 8, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt House Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 15-minute walk of Aspen Grove Park. You'll also find CoolSprings Galleria and The Factory within a short drive.

Is there parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt House Nashville/Franklin/Cool Springs have a casino?

No, Hyatt House Nashville/Franklin/Cool Springs doesn't have a casino.

Will I find an indoor pool at Hyatt House Nashville/Franklin/Cool Springs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt House Nashville/Franklin/Cool Springs?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt House Nashville/Franklin/Cool Springs?

No, this hotel doesn't have a spa tub.

Does Hyatt House Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt House Nashville/Franklin/Cool Springs serves free self-serve breakfast on weekday mornings from its restaurant.

Will Hyatt House Nashville/Franklin/Cool Springs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt House Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Hyatt House Nashville/Franklin/Cool Springs?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt House Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt House Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 21.3 mi away (28 minutes by car). Another top airport is Smyrna, TN (MQY), which is around 17.2 mi away.

Are there rooms with balconies at Hyatt House Nashville/Franklin/Cool Springs?

No, there aren't any guestrooms at Hyatt House Nashville/Franklin/Cool Springs that offer a balcony.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1004 reviews
Rating 8 - Good. 133 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was great and the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Great stay. Thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Staff & service, property conditions & facilities
We stayed in a very nice equipped room. Spacious and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel offered clean rooms and was quiet. Breakfast offerings were amazing. There were so many great options.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff was friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was really spacious, breakfast was better than the typical provided, pool was very nice, and on-site bar was a plus. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, outdoor firepits, good breakfast!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

hollye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Will stay again when we're in the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities
Nice hotel, in the middle of lots of things. Staff nice and room was clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Timothy B

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room was clean. The breakfast was good. Would definitely recommend staying.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

SHERRIE

Liked: Cleanliness, staff & service, amenities
Excellent…$100./day pet charge high
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff is friendly and efficient, the property is attractive and well maintained. Would recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy rooms. Quiet night and got great sleep. It’s also in a wonderful place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marla

Liked: Cleanliness, amenities, property conditions & facilities
Huge multi-area room. Kitchen, sitting area, etc. Very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room design
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Outstanding accommodation.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Strickland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Quiet, clean, great location. Omlet bar at breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and accomodating. Breakfast was very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Room spacious, comfortable, and spotless. The staff was courteous... simply top notch!
Stayed 1 night in Nov 2025

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