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Hyatt House Nashville/Franklin/Cool Springs

Property class: 2.5

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

A modern living room with a sofa, chairs, a coffee table, and a large painting.
A modern hotel lobby with a reception desk, bar area, and seating.
A bar area with multiple seating options, a bar counter, and a television screen.
A multi-story hotel with a modern design, featuring a prominent 'Hyatt House' sign and an American flag.
A kitchen with wooden cabinets, a glass shelf with decorative vases, and various kitchenware on the counter.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪14 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

A bathroom with a shower, grab bars, a toilet, and a towel rack.

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 787 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

A modern bathroom with a bathtub, a shower, a sink, and a mirror.

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a phone, a window with blinds, and a wall art piece.

Room, 1 King Bed

9.4 out of 10
Exceptional
(90 reviews)
  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(36 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a flat-screen TV, a desk, and abstract wall art.

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(97 reviews)
  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a window.

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a computer, a sofa, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a sectional sofa, a flat-screen TV, a side table with a lamp, and large windows with a view.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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A modern hotel lobby with blue seating areas, hanging lamps, and a reception desk.

Tru by Hilton Franklin Cool Springs Nashville

Franklin
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,014 reviews
$112 nightly
The price is $133
Nov 22 - Nov 23
Total with taxes and fees
Tru by Hilton Franklin Cool Springs Nashville

About the neighborhood

Franklin

Located within a mile (2 km) of Aspen Grove Park, Hyatt House Nashville/Franklin/Cool Springs is within 2 miles (3 km) of CoolSprings Galleria. This 125-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Aspen Grove Park - 14 min walk - 0.8 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • Vanderbilt University - 19 min drive - 20.5 miles
  • Broadway - 20 min drive - 20.8 miles
  • Bridgestone Arena - 20 min drive - 20.8 miles

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Blimpie - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Neighbors - ‬4 min walk
  • ‪Culver's - ‬5 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs features an indoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, laundry facilities, and a vending machine.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

A spacious lobby with a grey sofa, yellow chairs, a coffee table, and a kitchen area in the background.
Hyatt Place Nashville/Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,258 reviews
$87 nightly
The price is $104
Nov 15 - Nov 16
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Is a free cancellation option available at Hyatt House Nashville/Franklin/Cool Springs?

Hyatt House Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Nov 20, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt House Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 15-minute walk of Aspen Grove Park. You'll also find CoolSprings Galleria and The Factory within a short drive.

Is there parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt House Nashville/Franklin/Cool Springs have a casino?

No, Hyatt House Nashville/Franklin/Cool Springs doesn't have a casino.

Will I find an indoor pool at Hyatt House Nashville/Franklin/Cool Springs?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt House Nashville/Franklin/Cool Springs?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt House Nashville/Franklin/Cool Springs?

No, this hotel doesn't have a spa tub.

Does Hyatt House Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt House Nashville/Franklin/Cool Springs serves free self-serve breakfast on weekday mornings from its restaurant.

Will Hyatt House Nashville/Franklin/Cool Springs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt House Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Hyatt House Nashville/Franklin/Cool Springs?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt House Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt House Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 21.3 mi away (28 minutes by car). Another top airport is Smyrna, TN (MQY), which is around 17.2 mi away.

Are there rooms with balconies at Hyatt House Nashville/Franklin/Cool Springs?

No, there aren't any guestrooms at Hyatt House Nashville/Franklin/Cool Springs that offer a balcony.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1003 reviews
Rating 8 - Good. 126 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the room was exceptional clean.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice clean breakfast was delicious it’s very convenient area plenty restaurants to choose from highly recommended
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean, great area. Great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the money! I’d definitely stay here again!!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night. This was perfect for my little family.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently booked 2 rooms and was very happy with the location, staff, amenities and hotel. Very clean. Excellent full breakfast. Walkable to restaurants and Whole Foods. Enjoyed our stay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean was very clean and breakfast was ok
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent room and breakfast, great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and I will visit and stay at this hotel again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay when in town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with comfortable rooms and a great breakfast!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, rooms were spacious clean and well appointed. Enjoyed my stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious enough for 4 people. The breakfast selection was not bad. I would stay at this location again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was great. Room was wonderful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Rooms were super spacious, too
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Would definitely stay there again. In fact we will seek out Hyatt House for future reservations
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff are so helpful and kind. The room was very clean. Stay was very comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was clean, pool was wonderful, and the lots of variety at breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Didn’t end up staying… got there to check in and was told they didn’t have a room for me any longer. They had some guests that didn’t check out so they were overbooked. They ended up sending us to the property next door. I Was told they tried to contact me, but my information wasn’t up to date. I had no missed calls, voicemails or emails and my info was correct on my orbitz confirmation email I had. The lady’s only response to being overbooked was it happens sometimes. Very disappointed and will not be staying here again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Highly recommend! Breakfast was AMAZING! Fresh served omelets!! What a treat!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & accessible. Great breakfast.
Stayed 3 nights in Apr 2026

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