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Archer Hotel Napa

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Archer Hotel Napa

2 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video
2 bars/lounges, rooftop bar
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1230 First Street, Napa, CA, 94559
  • Place, Downtown Napa Association
    ‪2 min walk‬
  • Place, Uptown Theater
    ‪2 min walk‬
  • Place, Napa Valley Wine Train
    ‪8 min walk‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪42 min drive‬

Room options

View all photos for Room Type Selected by Hotel

Room amenity

Room Type Selected by Hotel

8.8 out of 10
Excellent
(31 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Archer King Balcony Suite With Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer King Balcony Suite With Fireplace

9.4 out of 10
Exceptional
(33 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Archer King Mobility-Accessible Suite With Balcony + Fireplace With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer King Mobility-Accessible Suite With Balcony + Fireplace With Roll-in Shower

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double King Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double King Guest Room

10.0 out of 10
Exceptional
(13 reviews)
  • 530 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Double King Mobility-Accessible Guest Room With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double King Mobility-Accessible Guest Room With Roll-in Shower

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Archer's Den

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer's Den

  • 695 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Archer's Den With Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer's Den With Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 695 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Archer's Den With Balcony and Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer's Den With Balcony and Fireplace

10.0 out of 10
Exceptional
(11 reviews)
  • 780 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Archer's Den Mobility-Accessible Suite With Balcony + Fireplace With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer's Den Mobility-Accessible Suite With Balcony + Fireplace With Roll-in Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 780 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Mobility-Accessible Guest Room With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Mobility-Accessible Guest Room With Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Coffee and/or coffee maker

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Mobility-Accessible Guest Room With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic King Mobility-Accessible Guest Room With Roll-in Shower

8.0 out of 10
Very good
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Archer King Hearing-Accessible Suite With Balcony + Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer King Hearing-Accessible Suite With Balcony + Fireplace

9.2 out of 10
Wonderful
(7 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double King Hearing-Accessible Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double King Hearing-Accessible Guest Room

10.0 out of 10
Exceptional
(5 reviews)
  • 530 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Classic King Hearing-Accessible Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic King Hearing-Accessible Guest Room

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Hearing-Accessible Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Hearing-Accessible Guest Room

10.0 out of 10
Exceptional
(3 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Archer's Den Hearing-Accessible Suite With Balcony + Fireplace

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Archer's Den Hearing-Accessible Suite With Balcony + Fireplace

  • 780 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Interior Facing Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Interior Facing Guest Room

9.8 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Interior Facing Mobility-Accessible Guest Room With Roll-in Shower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Interior Facing Mobility-Accessible Guest Room With Roll-in Shower

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Interior Facing Guest Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic King Interior Facing Guest Room

8.8 out of 10
Excellent
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Interior Facing Mobility and Hearing-Accessible Guest Room With Tub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic King Interior Facing Mobility and Hearing-Accessible Guest Room With Tub

8.8 out of 10
Excellent
(3 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Napa

Located in Downtown Napa, Archer Hotel Napa is adjacent to Downtown Napa Association and within a 5-minute walk of other popular sights like Uptown Theater. This 4.5-star hotel welcomes guests with 183 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Downtown Napa Association - 2 min walk - 0.1 miles
  • Uptown Theater - 2 min walk - 0.1 miles
  • Napa Valley Wine Train - 8 min walk - 0.5 miles
  • Oxbow Public Market - 8 min walk - 0.5 miles
  • BottleRock - 11 min walk - 0.6 miles

Getting around

  • Suisun-Fairfield Station - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 50 min drive

Restaurants

  • ‪Andaz Napa - a concept by Hyatt - ‬2 min walk
  • ‪Scala - ‬1 min walk
  • ‪Archer Hotel Rooftop Bar - ‬2 min walk
  • ‪Ohm Coffee Roasters - ‬3 min walk
  • ‪Contimo Provisions - ‬1 min walk

About this property

Archer Hotel Napa

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at Archer Hotel Napa enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 34 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered valet parking on site (USD 34 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 23 for adults and USD 10 to 23 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Charlie Palmer Steak
  • Sky & Vine Rooftop Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 23.0 for adults, and USD 10 to 23 for children
  • Uncovered valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Archer Napa Hotel
Archer Napa
Archer Hotel Napa Napa
Archer Hotel Napa Hotel
Archer Hotel Napa Hotel Napa

Frequently asked questions

Is a free cancellation option available at Archer Hotel Napa?

Archer Hotel Napa provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Archer Hotel Napa?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Archer Hotel Napa on Jan 5, 2026 start from $219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Archer Hotel Napa?

This hotel is situated in Downtown Napa, just steps from Uptown Theater and JaM Cellars, and within a short walk of Napa Valley Wine Train. You'll also find Napa River and Oxbow Public Market less than a mile away.

Will I be able to park at Archer Hotel Napa?

Yes, uncovered valet parking is offered for USD 34 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Archer Hotel Napa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages and body scrubs.

Does Archer Hotel Napa include a casino on the premises?

No, Archer Hotel Napa doesn't have a casino.

Will I find an indoor pool at Archer Hotel Napa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Archer Hotel Napa?

There are many amenities for couples at this hotel, including 2 bars and 2 restaurants plus some guestrooms feature fireplaces.

Does Archer Hotel Napa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Archer Hotel Napa have a restaurant that serves breakfast?

Yes, Archer Hotel Napa has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Archer Hotel Napa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Archer Hotel Napa for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Archer Hotel Napa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Archer Hotel Napa?

The closest major airport to Archer Hotel Napa is Concord, CA (CCR-Buchanan Field), which is about 25.1 mi away.

Can I book a room with a balcony at Archer Hotel Napa?

Yes, some guestrooms at Archer Hotel Napa offer a furnished balcony and may feature city views.

Does Archer Hotel Napa have a wedding venue?

Take advantage of the wedding venue at Archer Hotel Napa if you plan to say "I do" during your trip.

Archer Hotel Napa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 845 out of 1025 reviews
Rating 8 - Good. 115 out of 1025 reviews
Rating 6 - Okay. 47 out of 1025 reviews
Rating 4 - Poor. 11 out of 1025 reviews
Rating 2 - Terrible. 7 out of 1025 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lani

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everyone was very nice and the hotel was beautiful! The sheets were soft as well as the robes I enjoyed our stay and my boyfriend was impressed! Definitely recommend and if I find myself in Napa again I’ll certainly be coming back! 😇
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Sour watermelon candies were so much better than chocolate! :)
Stayed 1 night in Sep 2025

10/10 Excellent

Coleen, Riverside

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the middle of downtown Napa. Convenient to everything. Staff were lovely, restaurant breakfast was great, room was clean and very nice. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

darius

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Layla, the front desk attendant was very friendly and made us feel welcomed. It was our wedding anniversary and she took great care of us. We have recommended this hotel to family and friends and will be returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Amenities
Great location in downtown Napa. Parking is Valet only. Rooms are spacious. Some street noise and music at night if your room is facing on the Main Street.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, property conditions & facilities
Wonr regretc staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Darius

Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 2 nights in Sep 2025

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room decor could be updated. Drawers were hard to open. Roof top bar could offer more food options.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin Jon, Livermore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful stay.
Stayed 1 night in Sep 2025

8/10 Good

renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in downtown Napa. Close to restaurants and shops. Close to Welcome Center to get all your questions answered.
Stayed 3 nights in Sep 2025

10/10 Excellent

Meaghan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Annoying that several times we went to the roof and they wouldn’t let us in and there was a wait, even for hotel guests. But very small complaint. Aside from that it was wonderful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Huw, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this property except the eyesore construction next door. The breakfast with server Kent is excellent and the bar is also first class.
Stayed 4 nights in Sep 2025

10/10 Excellent

mary, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Loved!
Stayed 2 nights in Aug 2025

6/10 Okay

Jeannine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is valet only. Or you have to walk about a block with your suitcases . they do not have a pool but only a 3 inch wading area. It’s often over 80° there and it doesn’t make sense. The bathrooms have barn doors, which don’t stay closed unless you hold it and are completely non-private. The staff is very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Howard

Traveled with partner
Liked: Amenities
Very nice and comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

DAN

Stayed 2 nights in Aug 2025

6/10 Okay

Jon

Traveled with group
Liked: Staff & service, amenities
I love the property and its location to all things in downtown Napa. For the first time the property felt worn and my room smelled life old food. I am hoping that this is a single incident that can be resolved
Stayed 2 nights in Aug 2025

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