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Recent guest reviews

The property is beautiful however there was only one family pool available and it was not heated. Every time I called front desk and concierge. They never answer the phone. So I have to go to lobby an concierge is just there and insists pool is heated. Then send me to front desk to report and they tell me to keep checking on status. They couldn’t even call me back. Nobody in my family was able to use pool during this trip

We especially liked the complimentary champagne at the front desk.

Very nice place, the room had a big terrace, vineyard is impressive. Nice people at the front desk. Resort is very well maintained. The pools can be bigger for such a big resort.

great resort!

We had a great time. Napa vineyards we’re driving Distance between 10-30 minutes and coming home to quiet beautiful hotel was a must.

Staff is not helpful about needing handicap access. Literally put us in a room the farthest away from activities possible. Ramp to get into the building is not close to where handicap parking is. Handicap accessible doors are broken although they kept telling us each day that they were fixed. Even the staff said it’s been broken for a while. As a result, had to drive handicap person to activities drop them off and then park the car away from activities. For what this place cost, I would’ve been more satisfied staying at a rundown motel.

In my personal opinion, the rooms are not worth the $600 per night that we paid.. the resort is boring and seemed lonely.. they didn’t have music nor activities for adults.. for $600 I expected ALOT more

The property is beautiful!! There are several tasting rooms on site as well as a bar and bowling alley. We’ll definitely be back.

The property was gorgeous. The room and spa was better than expected. Waking up every morning with views overlooking the vineyard was the perfect way to start the day. The only downside was that it was in south Napa and around a 30 min drive to the main wineries that we were going to in St Helena. But all the hotels are going to be a drive. This is the only hotel we want to stay at when going to Napa.

Great people and beautiful grounds.

Great stay! Will be back and recommend to others.

We look forward to staying again and enjoying more of the on site amenities!! Olive and hay was wonderful and our room was great.

Meritage is amazing, with multiple wineries onsite you don't have to go far to get a tasting. The staff is super friendly and the service is top notch. I highly recommend this resort for anyone who wants a true Napa getaway experience.

My husband and I came here for Valentines weekend and absolutely loved it. The entire property and its amenities are absolutely gorgeous and impeccable! The staff is generally nice, but the restaurant hostess was very rude. She kept a long line of guests waiting for over 15 minutes without looking at us nor saying a word to anyone (at the host stand) for brunch Saturday morning. She displayed her stress and looked overwhelmed but still, you should always keep it professional! I do think the resort should have hired more staff this particular weekend to help and accommodate all guests. I’d say more of the younger staff were not as friendly nor patient, but that’s just that generation really. The food was OK, but tiny portions and super overpriced. Other than that, the resort had great Valentine’s Day related activities and entertainment throughout the entire weekend for all their guests. It was very impressive! Thank you for going all out especially during these difficult and daunting times.

Bordeaux Way Napa CA

Hotel highlights

  • Free wired Internet in rooms and public areas
  • Onsite dining
  • Winery
  • Spa

The Meritage Resort and Spa places you next to Trinitas Cellars and a short drive from other popular attractions like Oxbow Public Market. This 322-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a winery, and a full-service spa.


Dining

There are ample dining options with 3 onsite restaurants, including Olive and Hay, which specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafes. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect to find free wired Internet and 32-inch flat-screen TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include MP3 docks, refrigerators, and coffee makers. Housekeeping is available once per stay.


Property features

The Meritage Resort and Spa features a winery, a full-service spa, and 2 outdoor pools. Airport transportation is made easy with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa resort include a nightclub, a children's pool, and a 24-hour gym.

Room options

Suite, 1 King Bed, Kitchen (Bacchus Suite)

1 King Bed | Sleeps 2

Presidential Suite, 1 King Bed, Balcony, Vineyard View (Chairman's Suite)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Patio

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Patio

2 Queen Beds | Sleeps 4

Guest reviews for The Meritage Resort and Spa

Everyone (17) Couples (17) Family (12)
2
Family

The property is beautiful however there was only one family pool available and it was not heated. Every time I called front desk and concierge. They never answer the phone. So I have to go to lobby an concierge is just there and insists pool is heated. Then send me to front desk to report and they tell me to keep checking on status. They couldn’t even call me back. Nobody in my family was able to use pool during this trip

By on Dec 29, 2022

Review comment responded on Jan 5, 2023

Thank you for providing this review of our hotel based on your recent stay. We appreciate the constructive feedback on how we can improve the experience for future guests. We thank you again and hope your travels bring you back to stay with us in the near future.

5
Partner Couples

We especially liked the complimentary champagne at the front desk.

By on Sep 18, 2022

Review comment responded on Oct 15, 2022

Dear Jessica. Thank you for this fabulous review and 5-star rating! I’m pleased that you enjoyed the complimentary champagne. We look forward to welcoming you back in the future!Warmest Regards,Joe LeinackerGeneral ManagerMeritage Resort and Spa

4
Family

Very nice place, the room had a big terrace, vineyard is impressive. Nice people at the front desk. Resort is very well maintained. The pools can be bigger for such a big resort.

By on Sep 12, 2022

Review comment responded on Oct 15, 2022

Dear Elena. Thank you for this positive review. I’m pleased to hear about the nice people at the front desk. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back in the future!Warmest Regards,Joe LeinackerGeneral ManagerMeritage Resort and Spa

4
Everyone

great resort!

By on Aug 19, 2022

Review comment responded on Sep 13, 2022

Thank you for this positive review. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back in the future!Warmest Regards,Joe LeinackerGeneral ManagerMeritage Resort and Spa

5
Partner Couples

We had a great time. Napa vineyards we’re driving Distance between 10-30 minutes and coming home to quiet beautiful hotel was a must.

By , from Caguas on Jul 8, 2022

Review comment responded on Jul 8, 2022

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2
Family

Staff is not helpful about needing handicap access. Literally put us in a room the farthest away from activities possible. Ramp to get into the building is not close to where handicap parking is. Handicap accessible doors are broken although they kept telling us each day that they were fixed. Even the staff said it’s been broken for a while. As a result, had to drive handicap person to activities drop them off and then park the car away from activities. For what this place cost, I would’ve been more satisfied staying at a rundown motel.

By on Jun 29, 2022

Review comment responded on Jul 8, 2022

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

5
Everyone

By on May 9, 2022

2
Family

In my personal opinion, the rooms are not worth the $600 per night that we paid.. the resort is boring and seemed lonely.. they didn’t have music nor activities for adults.. for $600 I expected ALOT more

By on Apr 4, 2022

Review comment responded on Apr 11, 2022

Hello Elizabeth, we are very sorry to hear that your experience with our hotel was not a positive one. We have many services and amenities to offer listed on our website. We hope you will reconsider staying with us again and allowing us to deliver a better experience. Warmest Regards, Joe Leinacker General Manager

5
Everyone

By on Mar 31, 2022

5
Partner Couples

The property is beautiful!! There are several tasting rooms on site as well as a bar and bowling alley. We’ll definitely be back.

By on Feb 19, 2022

Review comment responded on Mar 25, 2022

Thank you for your this wonderful review Trenese! We greatly appreciate it and hope to see you back soon! Warmest Regards, Joe Leinacker General Manager Meritage Resort and Spa

The Meritage Resort and Spa

875 Bordeaux Way, Napa, CA 94558
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