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Recent guest reviews

Beautiful hotel and staff

The property was excellent! The fact that they had free parking was also fantastic. We booked through Orbitz and the only thing that was disappointing was that we had a $10 a day amenity charge which I wish had been included in the purchase price. It may have been written in small print somewhere, but I truly dislike thinking it’s all included in the vacation package price to then get a charge after I’ve checked out on my credit card.

Rooms were excellent. Friendly and helpful staff. Large rooms, soft bed and pillows. Easy to walk around town. Challenging transportation to Napa from SFO. Westin staff suggested Napa Valley Tours and transportation ($220), However, they never returned my calls or emails. Uber denied request but Lyft accepted the 1hr 20min drive ($105). We arrived SFO at 8pm Friday night.

Decent pool area, location of the property and friendly staff. Rooms are over priced, restaurant is over priced and the furniture is in poor condition. Would not go back

Very nice property. There was a little problem during check in. Other than that, everything was very good.

The very friendly staff were incredibly helpful. The pool was great, as was the bocce court. Loved our room’s patio and the room itself was awesome too. Bedding was perfectly comfortable. 10/10 will stay again!

Location and great service overall. Hotel was well maintained and modern. Talent was friendly and accessible.

Lovely spot. Convenient to downtown. Poor value for expense paid

Lovely hotel. Extremely convenient. One of the most comfortable beds I have slept in ever!

This hotel is right across from the wine train and a 5-minute walk from the downtown restaurants and tasting rooms. We stayed for July 4 and it was so nice to avoid traffic by walking to the fireworks and to be home within 10 minutes of the fireworks being done. The hotel staff is friendly. The place is clean. The pool is nice. We'll be back next year!

The hotel is conveniently located near Oxbow market and a short walk into downtown Napa. The hotel partners with local wineries and the concierge desk will help you book the tastings. Cakebread and Pineridge we received free tastings and saved over $125 by using the concierge desk.

Arrival and reaching room was great. Room was big, and had plenty of niceties such as minifridge and small balcony.

Excellent hotel with all amenities. Heated pool, gym, big rooms. Daily wine tastes. Dog friendly.....and close to downtown Napa. Walking distance.

Third year we are staying at this hotel. This time we reserved one of the biggest and most expensive rooms they have. Unfortunately, they didn't clean the room for two days, although we explicitly ask them to do so at the reception on both days. The menu items arrived incomplete as well. After 11pm, they also run pool cleaning equipment and a dryer very close to the room, which kept me awake.

McKinstry Street Napa CA

Hotel highlights

  • Walking distance to Napa Valley Wine Train and Oxbow Public Market
  • Free in-room wired Internet
  • Onsite dining
  • Outdoor pool

Located in Downtown Napa, The Westin Verasa Napa is adjacent to Napa Valley Wine Train and within a 5-minute walk of other popular sights like Oxbow Public Market. This 4-star hotel has 180 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All 180 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find free wired Internet and 32-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, ironing boards, and wardrobes or closets are other standard amenities.


Property features

Guests of The Westin Verasa Napa have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Luxury Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Superior Suite, 1 Bedroom, Non Smoking, Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Premium Suite, 1 Bedroom, Non Smoking, Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Westin Verasa Napa

Everyone (17) Couples (20) Business (1) Family (10) Friends (3)
1
Everyone

By on Sep 25, 2021

5
Family

Beautiful hotel and staff

By on Jul 2, 2021

Review comment responded on Jul 13, 2021

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Westin Verasa Napa. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

5
Everyone

By on Jun 12, 2021

Review comment responded on Jun 29, 2021

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Westin Verasa Napa. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

4
Family

The property was excellent! The fact that they had free parking was also fantastic. We booked through Orbitz and the only thing that was disappointing was that we had a $10 a day amenity charge which I wish had been included in the purchase price. It may have been written in small print somewhere, but I truly dislike thinking it’s all included in the vacation package price to then get a charge after I’ve checked out on my credit card.

By on Apr 18, 2021

Review comment responded on Apr 18, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 23, 2021

Review comment responded on Apr 5, 2021

Good day, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.

5
Family

Rooms were excellent. Friendly and helpful staff. Large rooms, soft bed and pillows. Easy to walk around town. Challenging transportation to Napa from SFO. Westin staff suggested Napa Valley Tours and transportation ($220), However, they never returned my calls or emails. Uber denied request but Lyft accepted the 1hr 20min drive ($105). We arrived SFO at 8pm Friday night.

By on Mar 21, 2021

Review comment responded on Mar 22, 2021

Good day, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.

3
Friends

Decent pool area, location of the property and friendly staff. Rooms are over priced, restaurant is over priced and the furniture is in poor condition. Would not go back

By on Sep 14, 2019

Review comment responded on Sep 17, 2019

We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.

4
Family

Very nice property. There was a little problem during check in. Other than that, everything was very good.

By , from Torrance CA on Aug 2, 2019

Review comment responded on Aug 3, 2019

We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.

5
Family Partner Couples Family

The very friendly staff were incredibly helpful. The pool was great, as was the bocce court. Loved our room’s patio and the room itself was awesome too. Bedding was perfectly comfortable. 10/10 will stay again!

By , from Gilroy on Jul 21, 2019

Review comment responded on Jul 22, 2019

Dear PC, We are delighted to have been your chosen hotel during your recent stay in Napa. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Verasa Napa and we hope you choose to create more memories with us whenever your travels bring you back to Napa.

5
Everyone

By on Jan 21, 2019

Review comment responded on Jan 22, 2019

Thanks for staying with us. We appreciate your feedback!

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