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ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • Place, Tata Memorial Hospital
    ‪10 min walk‬
  • Place, Panshet Water Park
    ‪12 min walk‬
  • Place, Palladium Mall
    ‪6 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪42 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Tower

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Tower

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Exclusive Room, 1 Twin Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Twin Bed, City View

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for House, 1 Queen Bed (View)

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Mumbai

Located in Parel within a short walk of Tata Memorial Hospital, ITC Grand Central, a Luxury Collection Hotel, Mumbai is within a few miles (5 km) of other popular sights such as Mohammed Ali Road. This 5-star hotel welcomes guests with 242 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Tata Memorial Hospital - 10 min walk - 0.5 miles
  • Panshet Water Park - 12 min walk - 0.7 miles
  • Jijamata Udyaan - 4 min drive - 1.7 miles
  • High Street Phoenix Mall - 6 min drive - 1.3 miles
  • Palladium Mall - 6 min drive - 1.5 miles

Getting around

  • Ambedkar Nagar Station - 11 min walk
  • Mumbai Currey Road Station - 13 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 45 min drive

Restaurants

  • ‪The Point Of View - ‬1 min walk
  • ‪Ram Ashray - Lalbaug - ‬7 min walk
  • ‪Datta Boarding - Malvani Food - ‬8 min walk
  • ‪Hornby's Pavilion - ‬1 min walk
  • ‪Dublin - ‬1 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

At ITC Grand Central, a Luxury Collection Hotel, Mumbai, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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8.8 out of 10, Excellent, 741 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 2000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

ITC Grand Central Mumbai

ITC Hotel Mumbai Grand Central

ITC Mumbai Grand Central

Itc Grand Central Hotel Mumbai (Bombay)

ITC Grand Central Mumbai Hotel

ITC Grand Central Hotel

ITC Grand Central

ITC Grand Central Luxury Collection Hotel Mumbai

ITC Grand Central Luxury Collection Hotel

ITC Grand Central Luxury Collection Mumbai

ITC Grand Central Luxury Collection

ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel

ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

Are free cancellation options available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on May 31, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to ITC Grand Central, a Luxury Collection Hotel, Mumbai?

This hotel is situated in Parel, close to Mohammed Ali Road, Marine Drive, and Colaba Causeway. You'll also find Shivaji Park and Haji Ali Dargah within a short drive.

Is parking available on site at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Kaya Kalp is the hotel's spa and services include body wraps, reflexology, massages, and mani/pedis.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 4 restaurants, and a full-service spa at this hotel.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a casino on the premises?

No, ITC Grand Central, a Luxury Collection Hotel, Mumbai doesn't have a casino.

Is there an indoor pool at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an indoor pool, and a full-service spa.

Are there hot tubs at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, but this hotel does have a steam room.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a restaurant with a breakfast menu?

Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai allow pets to stay for free?

No, pets and service animals aren't allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

Are there connecting rooms at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ITC Grand Central, a Luxury Collection Hotel, Mumbai?

The closest major airport to ITC Grand Central, a Luxury Collection Hotel, Mumbai is Chhatrapati Shivaji International Airport (BOM), which is 10.6 mi away (45 minutes by car). Another top airport is Navi Mumbai Intl. Airport (NMI), which is located 20.8 mi away (42-minute drive).

Are there rooms with balconies that I can book at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, there aren't any guestrooms at ITC Grand Central, a Luxury Collection Hotel, Mumbai that offer a balcony.

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 473 out of 711 reviews
Rating 8 - Good. 156 out of 711 reviews
Rating 6 - Okay. 43 out of 711 reviews
Rating 4 - Poor. 26 out of 711 reviews
Rating 2 - Terrible. 13 out of 711 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities, rooms, breakfast, location - all exceptional!
Stayed 2 nights in Feb 2026

10/10 Excellent

Chirojit

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Dhirendra Dahyalal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central hotel
Stayed 6 nights in Jan 2026

10/10 Excellent

Roshni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dhananjay

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and professional staff. Helping throughout our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anil

Stayed 1 night in Jan 2026

10/10 Excellent

ernest, laredo

Liked: Cleanliness, amenities, property conditions & facilities
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Khozema

Liked: Cleanliness, staff & service, amenities
Clean room, and staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness
Beautiful hotel, great service, wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

mushtak

Traveled with family
Liked: Cleanliness, staff & service, amenities
Extended my stay here and stayed for 17 nights in total, and booked 2 Executive rooms. Amazing staff....from the entrance to the hotel by the security guards and welcoming Indian dressed greeter to the reception staff to the catering staff to the house cleaning staff (especially Rashuvir), they were ALL absolutely fabulous. Even the breakfast chef would prepare my special cooked sausages perfectly (and he remembered this everyday without fail!). Any request was perfectly executed and relayed to all the staff as a reminder for next time. Wow amazing training, and genuine responsive staff. 100% satisfied. Will DEFINITELY stay here again (stayed here twice now). Wouldn't even dream about staying anywhere else. Keep up the good work :). You guys are a shining example of amazing Indian hospitality.
Stayed 6 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Asheeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large, very clean with a basket of fresh fruit to welcome us. The bathroom was spacious and shower was excellent with hot water. Staff would stop by and ask if we needed anything. The breakfast was sumptuous and though a buffet staff was always available to get us our coffee or bring the omelette over from the station. They have a cocktail hour from 6:00 pm to 8:00pm on the 30th floor with beautiful views of the city. I’ll be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rishabh

Stayed 1 night in Nov 2025

10/10 Excellent

JAYESH SHARATCHANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything is so super always as we visit every year
Stayed 5 nights in Dec 2025

8/10 Good

Renu

Liked: Cleanliness, amenities, property conditions & facilities
Service during breakfast was not up to the same level as the previous visit.
Stayed 4 nights in Nov 2025

10/10 Excellent

Arpit

Stayed 2 nights in Dec 2025

6/10 Okay

Gordon

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice welcome at the door from the gate and door staff but that's where the pleasantries ended. Reception somewhat indifferent, not at all helpful or welcoming. Room (ITC One) absolutely huge but feels dated. Marvellous views from the windows to the Mumbai skyline. Breakfast has good Indian and western choices in a dining room style. Good pool and gym. Irish bar on site and a couple of restaurants. Overall, very underwhelming and easily forgettable I'm afraid. Probably wouldn't return unless other similar establishments full.
Stayed 2 nights in Dec 2025

10/10 Excellent

Payal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful hotel in the center of the city and the staff was the kindest I have experienced. Nimisha At the front desk in particular was very helpful. I can’t wait to stay again when I come back.
Stayed 3 nights in Nov 2025

8/10 Good

Asheeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was asked while checking in if I wanted coffee sent up to my room. I said yes but coffee never sent. The water was cold in the shower. The restaurant Kebab and Kurries couldn’t handle a credit card transaction agains my US issue card. I had to to the reception to use their card machine.
Stayed 1 night in Nov 2025

10/10 Excellent

Aditya

Stayed 3 nights in Nov 2025

10/10 Excellent

Sandip Chunilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the hotel staff was exceptional from the moment I arrived. They even arranged for someone to bring me a sim for my mobile. Brilliant service and excellent customer service and care.
Stayed 10 nights in Nov 2025

10/10 Excellent

Anamitro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with welcome snacks. Nice breakfast options. Good staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheetal

Stayed 1 night in Nov 2025

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