2/10 Terrible
Tina
28 oct. 2025
Horrible experience from the start. Couldn't get through to property to let them know we would have a late check in. Sent message through Orbitz and were told we would get a confirmation message via email. Nothing. Their excuse, short-staffed. Checked in, no welcome, how are you, enjoy your stay, etc. First thing this morning, 8:30, Our door was unlocked and OPENED, while my husband and I, still in bed, yelled NO!. Luckily, we had the lock over top of the door. My husband went immediately to the desk. Their excuse, someone did an early check-out, and the wrong room number was written down and they were coming in to clean the room. NEVER, in the years of traveling have we had this happen, because it shouldn't! No attempt to make any rectification by desk staff. Thank you to Orbitz for making sure our voice was heard!
Tina
Se hospedó 1 noche en octubre de 2025





























