First hotel I ever stayed in that had a night light in the bathroom! The check in staff were extremely friendly and pleasant.
The property needs to clean the rooms when the guests are staying through, not just every other day. We stayed a Friday-Sunday and our room was not serviced at all. They told us that they only clean rooms on an every other day schedule, which is fine if we would be staying 1 to 3 days. Then at least we would have had some house cleaning. If I am not going to get housekeeping while I am staying at the property then I believe I should be offered a discount.
A/C on my first room did not work. Had to change rooms. Tub drain and toilet flush was extremely slow in my 2nd room. First impressions were disappointing about overall property maintenance.
Location
Great place for overstay. Close to places to eat
Great location. Couldn’t check in on time told room was not ready at 3 pm. Had to wait 30 minutes . No amenities to simply print out a airline boarding pass. Had to go to Office Depot for that 😡
Toilet in room should be replaced, bathtub should be cleaned better and shower curtain should be cleaned or replaced
Good service, nice staff
They did not have our reservation from Orbitz. They could not access the Orbitz reservation. After accessing my Orbitz account and providing the Hampton reservation number they finally found the reservation.
room was damp smelling. had a wet smell sheets were itchy. breakfast was limited . its usually a better experience
Hotel was fine and close to WVU's Evansdale campus
The hotel staff wasn’t very friendly the hotel it’s self was updated the toilet flushed very slow no pool
Easy in & out experience for a one night only stay.
Very convenient, great breakfast, front desk staff was very friendly and helpful. wish that there were an indoor pool
I liked how friendly both registration clerks. Also the room was warm when we got there. The staff at breakfast went over and beyond helping us put a plate together for our friend who is fighting cancer and is in Ruby memorial. And the guy who was working front desk on the morning of the 20th deserves praise. He called me to let me know I left my sugar tester in the room.
I always like the pillows and white sheets at Hampton Inn. On this stay, the staff stocking the breakfast was inattentive to his job.
Perfect location for a visit to Ruby Memorial or Mountaineer Field. Great Breakfast!
Ruby Memorial Hospital is within a 5-minute walk of Hampton Inn Morgantown while other popular sites like West Virginia University are within a couple of miles (3 km). This 107-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Hampton Inn Morgantown features a gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
First hotel I ever stayed in that had a night light in the bathroom! The check in staff were extremely friendly and pleasant.
The property needs to clean the rooms when the guests are staying through, not just every other day. We stayed a Friday-Sunday and our room was not serviced at all. They told us that they only clean rooms on an every other day schedule, which is fine if we would be staying 1 to 3 days. Then at least we would have had some house cleaning. If I am not going to get housekeeping while I am staying at the property then I believe I should be offered a discount.
A/C on my first room did not work. Had to change rooms. Tub drain and toilet flush was extremely slow in my 2nd room. First impressions were disappointing about overall property maintenance.
I am so sorry that you experienced issues during your recent stay. Please accept my apologies.Thank you for taking the time to report the problems that you encountered. We would have been happy to correct them during your stay had we been made aware. I am sorry that you left unhappy, and we will do our best to correct the issues that you mentioned immediately. Thank you for staying with us.
Location
Thank you for your kind remarks regarding your stay!We appreciate you!
Great place for overstay. Close to places to eat
Thank you for your kind remarks!We look forward to seeing you again one day soon!
Great location. Couldn’t check in on time told room was not ready at 3 pm. Had to wait 30 minutes . No amenities to simply print out a airline boarding pass. Had to go to Office Depot for that 😡
Thank you for taking the time to offer feedback regarding your stay.Thank you for staying with us!
Toilet in room should be replaced, bathtub should be cleaned better and shower curtain should be cleaned or replaced
Good service, nice staff
We are so pleased that you enjoyed your stay with us and look forward to your next visit.
They did not have our reservation from Orbitz. They could not access the Orbitz reservation. After accessing my Orbitz account and providing the Hampton reservation number they finally found the reservation.
We are glad that we could accommodate you, in spite of the glitch in the systems. We hope that your stay with us was pleasant.
room was damp smelling. had a wet smell sheets were itchy. breakfast was limited . its usually a better experience
Dear Miss Adrienne, Thank you for your comments. Please be aware that the policy that you are referring to is a Hilton policy. it is not one created by the hotel directly. Prior to October 1, 2023, the housekeeping service was provided every 4th day. It is now provided every other day, or upon request, as indicated on the sticker on the bathroom mirror. Had you requested stay over service, we would have happily provided it to you. I am sorry that this affected your stay so negatively and appreciate your valuable feedback.