North Carolina Mountains Vacation Packages

Such a cute hotel near the mountains and the staff went above and beyond. Our waitress Cassandra was nice and made us feel at home.

The apartment was clean and comfortable. The view was great. The electric heater in the living room was a bit noisy. The bathroom was recently renovated and nice. The staff person at checkout was very nice.

While the property itself was decent, the overall experience was incredibly frustrating. My villa was located right next to a timeshare showroom, meaning I had to endure the constant slamming of doors from tours all day. To make matters worse, I had no hot water overnight and through half of the next day. When I requested a room change, the front desk claimed the resort was completely booked. However, while standing at the desk, I checked their website and found five identical rooms available for booking. Only after pointing this out—and waiting another hour for a callback—was I finally moved. For the premium price charged here, the lack of basic amenities, poor customer service, and zero compensation for these major inconveniences are completely unacceptable. Someone should be making this right.