I’d rate this hotel 5 stars, but I’m giving it 4 due to a few issues: the AC was weak (even in December), the balcony and closet doors didn’t slide easily, the bathroom barn door lacked privacy, and hallway door‑slamming was loud. Our double partial ocean‑view room with a balcony in the main tower (facing St. Moritz) was clean and well appointed, though it lacked a separate water closet and double vanity. The 17th‑floor view of the ocean and city skyline was fantastic.
Service was excellent throughout. Special thanks to Joshua at check‑in/out; Raul, the pool concierge; Johnny and Sanja, servers at the pool & beach; Franz and Marc at the pool bar; and Surah at Preston’s.
The location is ideal—an easy walk to Ocean Drive and Lincoln Road for dining and shopping. Beach access and included lounge chairs were great perks, and the pool deck offered plenty of lounge areas, though it filled up quickly and chairs are placed very close together. The pool didn’t feel heated and was a bit cool, as was the ocean in mid‑December. Towel service for both the pool and beach lounge chairs is provided and bulk sunscreen is available to be individually dispensed.
The spa and gym in the St. Moritz basement were nice amenities. The spa layout is a bit of a maze but manageable. The steam room and sauna are available even without booking spa services.
Overall, I highly recommend this property and would gladly return.