See all properties

Kimpton EPIC Hotel by IHG

5.0 star property
Luxury hotel with 2 restaurants, 5-minute walk to Bayfront Park
VIP Access

Choose dates to view prices

Photo gallery for Kimpton EPIC Hotel by IHG

Property entrance
Creator video - submitted by Who Is Ms. Taylor Travel Favorites
2 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)
Terrace/patio
Suite, 1 Bedroom (High Floor) | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
270 Biscayne Blvd Way, Miami, FL, 33131
  • Place, Bayfront Park
    ‪3 min walk‬
  • Place, Downtown Miami Shopping District
    ‪3 min walk‬
  • Place, Brickell City Centre
    ‪7 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Double Beds (Water Views)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (Water Views)

9.0 out of 10
Wonderful
(15 reviews)
  • Water view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Water View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(41 reviews)
  • Water view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Essential)

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Water View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (Water View)

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Water View High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, City View (High Floor) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View (High Floor)

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

  • Water view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

8.4 out of 10
Very good
(5 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 475 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Penthouse)

  • Water view
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Water View High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (Water View High Floor)

  • Water view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (High Floor)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Exterior

YVE Hotel Miami

Downtown Miami
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
6.8 out of 10, 2,651 reviews
$161 nightly
The price is $182
Feb 23 - Feb 24
Total with taxes and fees
YVE Hotel Miami

About the neighborhood

Miami

Located in Downtown Miami, Kimpton EPIC Hotel by IHG is within a 5-minute walk of Downtown Miami Shopping District and within 15 minutes of other popular attractions like Bayfront Park. This 411-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Brickell Key - 2 min walk - 0.1 miles
  • James L. Knight Center - 3 min walk - 0.2 miles
  • Bayfront Park - 3 min walk - 0.2 miles
  • Downtown Miami Shopping District - 3 min walk - 0.2 miles
  • Brickell City Centre - 7 min walk - 0.4 miles

Getting around

  • Riverwalk Metromover Station - 4 min walk
  • Hialeah Market Station - 10 min drive
  • Miami Intl. Airport (MIA) - 22 min drive

Restaurants

  • ‪Hyatt Regency Lobby - ‬2 min walk
  • ‪La Granja - ‬3 min walk
  • ‪Panther Coffee - ‬4 min walk
  • ‪Epic Lobby - ‬1 min walk
  • ‪Mastro's Ocean Club - ‬3 min walk

About this property

Kimpton EPIC Hotel by IHG

Luxury hotel with 2 restaurants, 5-minute walk to Bayfront Park
Kimpton EPIC Hotel by IHG features a marina, a full-service spa, and 2 outdoor pools. Valet parking is available for USD 63.20 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
55-inch flat-screen TVs come with satellite channels and pay movies. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies, refrigerators, and minibars.
A marina and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Bay Plus King | View from room
EAST Miami
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 3,690 reviews
$683 nightly
The price is $772
Feb 22 - Feb 23
Total with taxes and fees
EAST Miami

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 63.20 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Area 31
  • Zuma

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • 25,005 square feet of conference space

Outdoors

  • Marina
  • On a river
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Covered valet parking fee: USD 63.20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC Hotel
EPIC Hotel Miami
EPIC Miami

Frequently asked questions

Is free cancellation available at Kimpton EPIC Hotel by IHG?

Kimpton EPIC Hotel by IHG provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Kimpton EPIC Hotel by IHG?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Kimpton EPIC Hotel by IHG on Feb 16, 2026 start from $351.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Kimpton EPIC Hotel by IHG?

This hotel is situated in Downtown Miami, just steps from Downtown Miami Shopping District, and within a 10-minute walk of Bayfront Park and Brickell City Centre. You'll also find Bayside Marketplace and Kaseya Center less than a mile away.

Is there parking available at Kimpton EPIC Hotel by IHG?

Yes, covered valet parking is offered for USD 63.20 per night with in/out privileges. Bicycle parking is also available for guests.

Is there a spa available at Kimpton EPIC Hotel by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body treatments, and facials.

Does Kimpton EPIC Hotel by IHG include a casino?

No, Kimpton EPIC Hotel by IHG doesn't have a casino.

Is there an indoor pool at Kimpton EPIC Hotel by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 7:00 PM.

What do couples enjoy most about Kimpton EPIC Hotel by IHG?

This riverfront hotel offers many amenities for couples, including in-room massages as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Kimpton EPIC Hotel by IHG?

No, but this hotel does have a steam room.

Does Kimpton EPIC Hotel by IHG feature a restaurant that includes a breakfast menu?

Yes, Kimpton EPIC Hotel by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Kimpton EPIC Hotel by IHG allow pets to stay for free?

Yes, pets stay free at Kimpton EPIC Hotel by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton EPIC Hotel by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Kimpton EPIC Hotel by IHG?

The closest major airport to Kimpton EPIC Hotel by IHG is Miami, FL (MPB-Public Seaplane Base), which is 4.1 mi away (13 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 7.6 mi away (22-minute drive).

Are there rooms with balconies at Kimpton EPIC Hotel by IHG?

Yes, every guestroom at Kimpton EPIC Hotel by IHG comes with a balcony with some featuring ocean or city views.

Does Kimpton EPIC Hotel by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Kimpton EPIC Hotel by IHG.

Kimpton EPIC Hotel by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1651 out of 2362 reviews
Rating 8 - Good. 361 out of 2362 reviews
Rating 6 - Okay. 158 out of 2362 reviews
Rating 4 - Poor. 91 out of 2362 reviews
Rating 2 - Terrible. 101 out of 2362 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Evans

Business traveler
Liked: Amenities
The room was filthy and not sanitary at all. I made a complaint about this and they insured me that the next morning someone would be up to clean my room when I left for the day and came back at night. The room was still filthy. Nobody went in to do any cleaning not a very good first experience at your establishment
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonah

Stayed 1 night in Nov 2025

10/10 Excellent

DAMON

Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart, Angus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff from arrival to departure. Clean room. Lots of on site amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos M

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, amenities
Room,staff
Stayed 1 night in Nov 2025

4/10 Poor

Judy

Disliked: Cleanliness
The room was hot upon arrival. Turned temperature to 68, came back hours later and room still warm. The shower looked dirty/moldy? so I didn’t use it, I used the tub. I pulled down a shade between the bathroom and bedroom and found disgusting something on it. Water bottle in the room was available for $10. Ridiculous! I took photos and showed the manager upon checkout and they took a very small amount off the disgusting room. I would not go back.
Stayed 1 night in Nov 2025

10/10 Excellent

NABIL, North Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you entered the hotel, you feel very welcomed, The rooms are spacious and clean. The staff are very friendly.
Stayed 4 nights in Oct 2025

8/10 Good

nicole

Stayed 3 nights in Oct 2025

10/10 Excellent

Wilman

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Amzing
Stayed 1 night in Oct 2025

2/10 Terrible

Indi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Joalene

Stayed 2 nights in Oct 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

10/10 Excellent

thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, very accommodating. I plan to come back !!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Katiana, Miami

Stayed 1 night in Oct 2025

8/10 Good

MILLIE

Stayed 1 night in Jul 2025

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities
TLDR: Will Never Stay At Another Kimpton Hotel. BED BUGS!!! RUN!!!!! My friend and I booked a double (two bed) room facing the oceanside/east. Upon arrival we were told we were 'automatically upgraded' to a suite and when I asked was told it was facing the water. I thought this was great until we got to the room and found one king bed and sleeper sofa. The room was also facing the city/west. There was water dripping from the ceiling above the toilet. There were a total of 2 towels in the entire room. The mini-bar fridge was so packed there was zero room for any items we may bring back, just stuffed with crazy overpriced common crap. The overall room design was modern but not well thought through, there was a floor lamp (the only one in the 'sofa' part of the suite that was turned on by foot but positioned BEHIND the sofa. When you are able to climb behind the sofa to turn it on, it floods the room like an interrogation lamp and is not repositionable. WHO designed this crap?? FINALLY. and most horrible.. on the day of check-out, I noticed a strange insect climbing on the headboard in the morning. And upon closer inspection (under the interrogation lamp from the sofa room) . I discovered to my absolute horror.. BED BUGS.. and MASSIVE COLONY living and breeding on the headboard. A hotel of this 'caliber' should NOT have ALL of these issues. UNACCEPTABLE. Horrible experience overall and for the price i expected a LOT more. I've stayed at nicer Super 8's.
Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good except need a coffee machine in the room especially the suites!
Stayed 4 nights in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, property conditions & facilities
Stunning views. Beautiful roim
Stayed 1 night in Oct 2025

Hotels