Hacienda Santa Rosa de Lima

4.0 star property
Luxury hotel with a full-service spa and free valet parking
VIP Access

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Photo gallery for Hacienda Santa Rosa de Lima

Front of property - evening/night
Terrace/patio
Property entrance
Breakfast, lunch, dinner served; international cuisine, pool views
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
Carretera Mérida Campeche, Desviación Maxcanú, Santa Rosa, YUC, 97800
  • Celestún Beach
  • Uxmal Archaeological Site
  • Bécal Museum
    ‪33 min drive‬
VIP Access
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Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Villa, 1 Bedroom (Maya)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Maxcanu

Hacienda Santa Rosa de Lima places you 10.8 mi (17.4 km) from Oxkintok. This 4-star hotel has 11 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Calcehtok Caves - 28 min drive - 18.0 miles
  • Oxkintok - 31 min drive - 14.0 miles
  • Bécal Museum - 33 min drive - 20.9 miles
  • Hacienda Yaxcopoil - 59 min drive - 37.5 miles

Getting around

  • Mérida International Airport (MID) - 61 min drive

Restaurants

  • ‪Restaurante Oxkintok - ‬12 min drive
  • ‪Paco Pizzas - ‬13 min drive
  • ‪Mercado Maxcanu - ‬12 min drive
  • ‪Restaurante "Carmita - ‬11 min drive
  • ‪La k-fe - ‬12 min drive

About this property

Hacienda Santa Rosa de Lima

Luxury hotel with a full-service spa and free valet parking
Guests staying at Hacienda Santa Rosa de Lima enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a library, a terrace, and laundry facilities.
TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and ceiling fans are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Santa Rosa has 1 treatment room. Services include massages. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways

More

  • Banquet hall
  • Built in 1840
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 300 per person
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hacienda Santa Rosa
Santa Rosa Hacienda
Hacienda Santa Rosa
Hacienda Santa Rosa de Lima Hotel
Hacienda Santa Rosa de Lima Santa Rosa
Hacienda Santa Rosa de Lima Hotel Santa Rosa
Hacienda Santa Rosa A Luxury Collection Hotel Santa Rosa

Frequently asked questions

Is free cancellation available at Hacienda Santa Rosa de Lima?

Hacienda Santa Rosa de Lima provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

Is parking available on site at Hacienda Santa Rosa de Lima?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa at Hacienda Santa Rosa de Lima?

Spa Santa Rosa is the hotel's spa and services include couples treatments and massages.

Does Hacienda Santa Rosa de Lima feature a casino at the property?

No, Hacienda Santa Rosa de Lima doesn't have a casino.

Is there an indoor pool at Hacienda Santa Rosa de Lima?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hacienda Santa Rosa de Lima?

This historic hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hacienda Santa Rosa de Lima?

No, there isn't a spa tub at this hotel.

Does Hacienda Santa Rosa de Lima have a restaurant with a breakfast menu?

Yes, Hacienda Santa Rosa de Lima serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Will Hacienda Santa Rosa de Lima allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hacienda Santa Rosa de Lima for a fee of MXN 1000 per pet, per stay.

Does Hacienda Santa Rosa de Lima have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hacienda Santa Rosa de Lima?

Yes, some guestrooms at Hacienda Santa Rosa de Lima offer a patio and may feature garden views.

Hacienda Santa Rosa de Lima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 87 reviews
Rating 8 - Good. 13 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property. Our room was large with attractive furnishings, and it had a huge outdoor area. The staff were very friendly and helpful. We had three delicious meals served in very lovely spaces. The pools looked great but it wasn’t hot enough to swim. It is a very quiet, restful environment.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Property conditions & facilities
A tropical oasis among dry forests.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hacienda, kind people, very peaceful. Expedia did not mess up our reservation
Stayed 7 nights in Jan 2024

10/10 Excellent

rocio

Stayed 1 night in Oct 2023

10/10 Excellent

Rolf

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, relaxing excellent food, attentive staff. Just great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

rocio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best service ever ! The staff make any stay unforgettable.
Stayed 1 night in Sep 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic place with lots of history!
Stayed 2 nights in Mar 2023

10/10 Excellent

Manju

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, food great, beautiful grounds and rooms large and comfortable - everything you’re looking for!
Stayed 1 night in Jan 2023

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect of a luxurious Hacienda in Yucatán. Perfect, and sitting close to Celestún, Oxkintok, Uxmal, Merida and Campeche

8/10 Good

alejandro

Traveled with family
Liked: Cleanliness, staff & service
Na

10/10 Excellent

Juan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rustic elegance that transports you back to colonial times. For me, it was a journey to the past, when I used to visit my grandparents at “La finca”. Large rooms and spacious bathrooms. Bath amenities were extraordinary, made with local honey. Smooth and fragrant. Food was excellent, but service was outstanding. Helpful and always ready to assist you in any way. We used it as a base to visit the many archaeological sites and Celestún, all within an hour drive.

10/10 Excellent

Lori, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with the vegan dinner and breakfast they made especially for our anniversary. We loved the sound of the birds on the property and walking down Santa Rosa's tiny main street to admire the colorful buildings and say hello to the neighbors. The main swimming pool (there are two!) is fantastic. Everything about this stay was perfect--except having to say goodbye. I will dream of this place forever.
Stayed 1 night in Jun 2022

10/10 Excellent

Fabian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This property is in a remote area about 1 hour from Merida and 1.5 hours from Campeche. The property is beautifully maintained and has been renovated so it retains its rural and historic charm. The service and food are fantastic. Its a wonderful option if you enjoy the peace and quiet of the Mexican countryside.
Stayed 3 nights in Jan 2022

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, with spacious and brilliantly decorated rooms and open spaces. Staff is awesome, helpful and very polite. They go far and beyond to make you happy.
Stayed 1 night in Jan 2022

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, personalized. And the food was excellent. Really, our stay was unique.
Stayed 7 nights in Dec 2021

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and relaxing

Very peaceful and relaxing, the staff was happy to accommodate to our desires and make our stay enjoyable, like placing a table in the gardens or dinning options not in the menu. At the end of your stay you don't want to leave.
Stayed 1 night in Mar 2021

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bert friendly staff great place , near Uxmal and Celestum uf you have a car
Stayed 2 nights in Aug 2018

8/10 Good

tim, florida

Liked: Cleanliness, staff & service, room comfort
We had the Mayan casa which was very nice. However, the room had a bug infestation problem and every morning the floor was covered with dead bugs. We really did need the bug net over the bed. It was shocking and the hotel apologized and offered us different accommodations but hey, it's the jungle. I would add that arriving at the hotel takes you through a profoundly poor village. In fact, the hotel is surrounded by poverty even though the property is outstanding. This hotel is in a remote part of the Yucatan and a great find if you were already planning to be in the area.
Stayed 2 nights in Jul 2018

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Disaster

The misleading Hotels.com posting gave no hint that Hacienda Santa Rosa is in the middle of nowhere, at the end of a very long drive down dirt roads. We had booked two very expensive rooms, but were shown to one room, which smelled bad. When we realized that, because of a bad smell, we couldn’t sleep there, and that we were not comfortable in that isolated location, we called Hotels.com to explain that we could not stay there, and were leaving. In the event, we found a comfortable, friendly place in Merida where we happily parked ourselves for the four nights in question. The cost of the Hacienda Santa Rosa booking was non-refundable in spite of the smell and in spite of being shown to one room and having booked two, on the ludicrous grounds that the $2,400.00 for four nights was some kind of deal.

10/10 Excellent

Rofolfoque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, beautiful and more

This is a small hacienda with only 12 rooms close to a very small town in the middle of the Mayan jungle. Very well maintained, large and comfortable rooms, magnificent , friendly and professional staff. Time to relax, enjoy nature, eat well, sleep like a king and learn something about Mexican history and cuture.
Stayed 2 nights in Mar 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

One of the nicest and most memorable experiences we've ever had at a hotel. The hacienda is gorgeous, the rooms are huge, quiet, and comfortable, the service is warm and attentive, and the grounds are amazing (especially the huge botanical garden). It was so relaxing we wanted to stay forever. We loved the intimacy of the property (there are only 11 rooms) and the lost-in-time quality (even though it has every modern amenity). The only two negative points I'd mention is that the pool is very cold and the wine pours are on the skimpy side.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hacienda

The staff could not have been more heady at the hacienda Santa Rosa. Beautiful large rooms and delicious homemade cooking. I was very happy there for two nights.

8/10 Good

Felipe, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities

Aamzing facilities, not up to 5 stars

The old Hacienda is all you see in the pics and more. Food is not up to par and location is a bit far from everywhere (although that is probably true of most Haciendas in that region)

10/10 Excellent

Freddy, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem worth the ride

A pure gem with very nice people in a fantastic environment.