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voco Hotel Napoleon Memphis by IHG

4.0 star property

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Photo gallery for voco Hotel Napoleon Memphis by IHG

Restaurant
Exterior
Exterior
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
179 Madison Ave, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪2 min walk‬
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, desk, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, iron/ironing board

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, desk, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Premium bedding, pillowtop beds, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Memphis

Voco Hotel Napoleon Memphis by IHG places you in Downtown Memphis, within a leisurely stroll of popular sights such as Beale Street and FedExForum. This 58-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • The Peabody Memphis - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Peabody Ducks - 3 min walk - 0.2 miles
  • Beale Street - 6 min walk - 0.4 miles
  • FedExForum - 8 min walk - 0.5 miles

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 25 min drive

Restaurants

  • ‪The Peabody Memphis - ‬3 min walk
  • ‪Peabody Lobby Bar - ‬3 min walk
  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Huey's Downtown - ‬4 min walk
  • ‪Boycott Coffee - ‬3 min walk

About this property

voco Hotel Napoleon Memphis by IHG

At voco Hotel Napoleon Memphis by IHG, guests have access to a gym, free WiFi in public areas, and a business center. Self parking is available for USD 17.00 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, a fireplace in the lobby, and a vending machine.
Guests can expect free WiFi and 52-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. MP3 docks, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

Is free cancellation available at voco Hotel Napoleon Memphis by IHG?

Voco Hotel Napoleon Memphis by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at voco Hotel Napoleon Memphis by IHG?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at voco Hotel Napoleon Memphis by IHG on May 21, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of voco Hotel Napoleon Memphis by IHG?

This hotel is situated in Downtown Memphis within a short 7-minute walk of Beale Street and also 10 minutes on foot from FedExForum. You'll also find Bass Pro Shops at the Pyramid and Mississippi River within a short drive.

Will I be able to park at voco Hotel Napoleon Memphis by IHG?

Yes, covered parking is offered for USD 17 per day with in/out privileges.

Does voco Hotel Napoleon Memphis by IHG have a casino at the property?

No, voco Hotel Napoleon Memphis by IHG doesn't have a casino.

Will I find an indoor pool at voco Hotel Napoleon Memphis by IHG?

No, there is no indoor pool at this hotel.

Is voco Hotel Napoleon Memphis by IHG good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and bathrobes.

Does voco Hotel Napoleon Memphis by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does voco Hotel Napoleon Memphis by IHG have a restaurant that serves breakfast?

No, voco Hotel Napoleon Memphis by IHG doesn't have a restaurant that serves breakfast.

Will voco Hotel Napoleon Memphis by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at voco Hotel Napoleon Memphis by IHG for a fee of USD 100 per pet, per stay. A deposit of USD 100.00 per stay is collected.

Does voco Hotel Napoleon Memphis by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from voco Hotel Napoleon Memphis by IHG?

The closest major airport to voco Hotel Napoleon Memphis by IHG is Memphis International Airport (MEM), which is 12.5 mi away (25 minutes by car).

Can I book a room with a balcony at voco Hotel Napoleon Memphis by IHG?

No, you won't find guestrooms with balconies at voco Hotel Napoleon Memphis by IHG.

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
orbits states that the property is pet friendly when in fact they do not accept any pets of any kind. After having several different conversations with the staff. The hotel manager stepped in and was aware of the huge error orbits did by misrepresenting the hotel in its ads. This almost cost us our reservation due to orbits mistake. Thank goodness the hotel manager took care of the situation and we were able to stay.
Stayed 1 night in Apr 2026

6/10 Okay

Kevin, Memphis

Liked: Cleanliness
Disliked: Amenities
There was an alarm going off in the room on the other side of the wall around 4am and 8am. The first front desk person was on it. The 2nd just looked at me “…ok is there anything else?”
Stayed 2 nights in Jan 2026

10/10 Excellent

Grady

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Clean and great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
We’ve stayed at various hotels in Memphis over the past 35 years, and this was our very favorite! The room was awesome, had a bay window that looked over the street and windows down the entry that let in a lot of light. The bathroom was large, well-appointed, and the shower was a great larger size with a great showerhead. The bed was comfortable as well. We’ve stayed at the Peabody even, and this was better! Loved the bar. The hot chicken was fabulous, and the breakfast was also delicious. Check out the first floor restroom and push the button for a fun experience! Will definitely stay here next time we are in Memphis.
Stayed 1 night in Jan 2026

8/10 Good

Shunquita

Traveled with group
Liked: Cleanliness, staff & service, amenities
All the above
Stayed 2 nights in Dec 2025

10/10 Excellent

Lakenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really clean and comfortable and the bar was nice overall good vibe! Nice staff as well!
Stayed 1 night in Dec 2025

10/10 Excellent

wayne

Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Stayed 2 nights in Dec 2025

10/10 Excellent

Dimika

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous. The room was clean and the bedding was very comfortable. Although my reason for staying here was to have a staycation and just relax in my room, the location of this property is great and very close to downtown attractions.
Stayed 1 night in Dec 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
We did not eat breakfast The parking garage attached to the hotel which was recommended by the hotel was a huge ripoff. We paid for three days and it did not work going in or out. Plus they double billed us and will not give us a refund. Huge disappointment!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, friendly staff, and easy to park
Stayed 2 nights in Dec 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice but a little tight. Lobby is gorgeous and location good for walking to Beal Street. Staff was very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable home from home ambience. Hospitable staff from reception to restaurant to cleaning staff. Clean. Good location Only negative is bedroom lighting is very dim.
Stayed 10 nights in Nov 2025

10/10 Excellent

Eva

Business traveler
Liked: Cleanliness, property conditions & facilities
Fabulous staff and loved the artistic and delicious cafe on the first floor!
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniella

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and easy check in and check out process.
Stayed 2 nights in Nov 2025

6/10 Okay

DAVID

The
Stayed 1 night in Nov 2025

8/10 Good

Lina, San Jose

Liked: Cleanliness, property conditions & facilities
Rooms are nice, large but outdated. Room smells… but great location and nice common space
Stayed 3 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wade B

This was our first trip to Memphis and we were very pleased with this hotel and location. Nicely appointed room and the staff were very friendly and helpful with all our questions. Great walking distance to many restaurants and bars and the hotel bar was great just needs to be open later. Liked the complimentary use of the umbrella when it was raining.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Memphis. Very trendy design in a historic building. Within walking distance of lots of tourist attractions. Very helpful staff with clean, comfortable rooms.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the aesthetics of the hotel. Is showing a bit of wear in the room. Little details. Bathroom linen were a bit rough. Not luxurious.
Stayed 1 night in Oct 2025

2/10 Terrible

Margaret

Stayed 1 night in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

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