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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property

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Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Lobby
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪17 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

Two Queen Room

  • Sleeps 5

One-Bedroom King Suite With Kitchen-Non-Smoking

  • Sleeps 5

King Room with Tub-Mobility Accessible/Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Queen Room

  • Sleeps 4

Mobility Access King Room with Roll In Shower

  • Sleeps 2

Mobility Access King Suite with Tub

  • Sleeps 4

Mobility Access Two Queen Room with Tub

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 3

Mobility Access King Suite with Roll in Shower

  • Sleeps 4

Double Room

  • Sleeps 4

1 King Room With Sofabed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 4

Two Queen Beds Kitchen Suite

  • Sleeps 5

King Studio Suite With Kitchen-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

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Interior entrance

Courtyard by Marriott Memphis East/Bill Morris Parkway

Memphis
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 7 reviews
$93 nightly
The price is $112
Mar 8 - Mar 9
Total with taxes and fees
Courtyard by Marriott Memphis East/Bill Morris Parkway

About the neighborhood

Memphis

Hampton Inn & Suites Memphis East Germantown Area places you within a 10-minute drive of popular sights such as Memphis Botanic Garden and University of Memphis. This hotel has 133 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lichterman Nature Center - 17 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 3 min drive - 1.1 miles
  • Wolbrecht Tennis Center - 3 min drive - 1.2 miles
  • University of Memphis - 11 min drive - 5.9 miles
  • Memphis Zoo - 15 min drive - 11.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Seasons 52 - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Panda Express - ‬9 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Guests staying at Hampton Inn & Suites Memphis East Germantown Area enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Exterior
Staybridge Suites Memphis - Poplar Ave East by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
$103 nightly
The price is $124
Mar 29 - Mar 30
Total with taxes and fees
Staybridge Suites Memphis - Poplar Ave East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Memphis East Germantown Area?

Hampton Inn & Suites Memphis East Germantown Area provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do within easy reach of Hampton Inn & Suites Memphis East Germantown Area?

This hotel is located in Memphis within a short 17-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Is there parking available at Hampton Inn & Suites Memphis East Germantown Area?

Yes, parking is offered for USD 10 per night. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites Memphis East Germantown Area have a casino at the property?

No, Hampton Inn & Suites Memphis East Germantown Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Memphis East Germantown Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hampton Inn & Suites Memphis East Germantown Area?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an outdoor pool.

Does Hampton Inn & Suites Memphis East Germantown Area have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn & Suites Memphis East Germantown Area feature a restaurant that includes a breakfast menu?

Hampton Inn & Suites Memphis East Germantown Area offers free buffet breakfast each morning though there is no restaurant.

Does Hampton Inn & Suites Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Memphis East Germantown Area have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Memphis East Germantown Area?

The closest major airport to Hampton Inn & Suites Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Hampton Inn & Suites Memphis East Germantown Area?

No, you won't find guestrooms with balconies at Hampton Inn & Suites Memphis East Germantown Area.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 111 out of 213 reviews
Rating 8 - Good. 57 out of 213 reviews
Rating 6 - Okay. 24 out of 213 reviews
Rating 4 - Poor. 12 out of 213 reviews
Rating 2 - Terrible. 9 out of 213 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GEOFFREY, JASPER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
We stayed 7 days. We had fresh towels and beds midweek and we had one issue that was taken care of quickly. The breakfasts were very good! Thank you for a very enjoyable stay. We come to visit family and will be staying here again!
Stayed 7 nights in Nov 2025

4/10 Poor

Kim

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked for 2 adults and 3 children but there were only 2 beds. My 14 yr old had to sleep on the floor. It wasn't big enough for 5 people. When we got to our room it was hot and there was no way to control the temperature. The second room they put us in smelled like smoke. The bathroom was small in that you had to sit sideways on the toilet and you practically sit on the toilet paper holder. The only good thing was the breakfast. A good amount to choose from.
Stayed 2 nights in Nov 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I spoke to the woman at the front desk. letting her know that we have Hilton points and she looked at me and said you booked this through Expedia there’s nothing I can do with zero compassion or friendliness. Or even I’m sorry we can’t do this due to XYZ. So disappointed
Stayed 1 night in Nov 2025

2/10 Terrible

JoAnn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bath tub was nasty. They had a glob of black hair in the drain, the tub was soiled and warn, the overflow was corroded with rust and black gunk. I could not get in it due to the lack of cleanliness and appearance. Upon check-in on Friday I was told that they were sold out and did not have any other rooms available. The manager working the desk on Saturday night gave me a key to use another unoccupied rooms bathroom to take a shower. I was shocked when I saw the bathroom tub as the hotel boasted on their website about it being newly renovated . I do not recommend this hotel for its rooms. I have pictures to share if you would like to review them.
Stayed 2 nights in Nov 2025

8/10 Good

Therese

Stayed 3 nights in Oct 2025

10/10 Excellent

Allisan

Stayed 1 night in Nov 2025

10/10 Excellent

TE

Stayed 5 nights in Oct 2025

6/10 Okay

Brent

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The primary elevator was broken all week, and it seemed like it was broken for a while before I arrived. The parking arm is extremely annoying. Why take a ticket to get in if you just scan the same ticket to leave? And if you scan too soon after the car in front of you the arm comes down anyway blocking you. So you scan again and it says ‘Invalid Ticket’ so you park the car and go inside to get help. They tell you to try again, press help and they will open it for you. Except that isn’t true because when you press help it goes to the parking company help line and they ask you to press 3 for help - there is no numeric pad on the console!! So go back inside and ask again for help. Receptionist has to wait for someone to come and cover the desk and walk out with a special card to open the arm. Who has 10 minutes to go through this when traveling for work? Skip this location.
Stayed 4 nights in Oct 2025

8/10 Good

LaNeche

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Alivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Alissandra

Stayed 1 night in Oct 2025

8/10 Good

Nila

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We liked the updated rooms. The elevator near the lobby was not working. There was a second elevator at the rear of the building. Breakfast was good! Very friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Place was fine, but could use some updating. A lot of visible wear and tear and things like the tub/toilet were beat up. Remote was broken and dirty. Conveniently located but overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Freddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Sep 2025

4/10 Poor

Gary

Traveled with group
Disliked: Room comfort
Well, the bathtub was horrible. The showerhead didn’t work and you couldn’t soak in the bathtub because the stopper didn’t work in the water wouldn’t come out for that. There was no microwave in the room they were supposed to bring one up never did.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice place to stay. I have nothing bad to say about this place. Would definitely stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

john

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property is good close to dining. Had one issue but house manager Ms Sara take care of everything no problem.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and all staff went over and beyond to accommodate me . Recommend them with no doubt
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Shlomit

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Trevor

Stayed 4 nights in Aug 2025

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. Very clean and the staff was very friendly and helpful. Nice breakfast. We will be back again.
Stayed 3 nights in Aug 2025

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