Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Exterior
Reception
Fridge, coffee/tea maker
Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | LCD TV, pay movies
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪8 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

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Room options

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Kitchen

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

Located within a mile (2 km) of Lichterman Nature Center, Hampton Inn & Suites Memphis East Germantown Area is within 3 miles (5 km) of Opera Memphis. This 130-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Graceland - 19 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel in Memphis with free breakfast and area shuttle service
Guests staying at Hampton Inn & Suites Memphis East Germantown Area enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Memphis East Germantown Area?

Hampton Inn & Suites Memphis East Germantown Area provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hampton Inn & Suites Memphis East Germantown Area?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Memphis East Germantown Area on Jul 8, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hampton Inn & Suites Memphis East Germantown Area?

This hotel is located in Memphis within a short 17-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Is parking available on site at Hampton Inn & Suites Memphis East Germantown Area?

Yes, parking is offered for USD 10 per night. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites Memphis East Germantown Area have a casino at the property?

No, Hampton Inn & Suites Memphis East Germantown Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Memphis East Germantown Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hampton Inn & Suites Memphis East Germantown Area a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an outdoor pool.

Are there hot tubs at Hampton Inn & Suites Memphis East Germantown Area?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Memphis East Germantown Area feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Memphis East Germantown Area serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hampton Inn & Suites Memphis East Germantown Area?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Memphis East Germantown Area?

The closest major airport to Hampton Inn & Suites Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Memphis East Germantown Area?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Memphis East Germantown Area.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 141 reviews
Rating 8 - Good. 39 out of 141 reviews
Rating 6 - Okay. 12 out of 141 reviews
Rating 4 - Poor. 7 out of 141 reviews
Rating 2 - Terrible. 7 out of 141 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Best sleep, not crazy bout paying ten bucks to park. Spuds at breakfast , awesome. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Antoine

Stayed 2 nights in Mar 2025

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Destination Dinner

Everything was just fine, excellent friendly staff, beds were too soft for my back but everything was excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Alejandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eider, Doral

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

6/10 Okay

Darlene

Business traveler

Biggest disappointment.

Had to pay for parking if i want to park on the hotel property. At a rate of $10.50 per night. Wow!!!!! If you wanted to get wifi for free you had to join the Hilton Honors to get wifi free. If you didnt join you had to pay something like $4.99 per day. They also charged me an additional deposit of $100, just incase we messed up the room, most hotel only charge $50. In my opinion the making of the beds was sloppy, they had no info for restaurants, or rental cars etc, hell there wasnt even a bible in the room. In all my times ive stayed at hotels, they always had free wifi and free parking. It was very disappointing. Hilton isnt what it use to be and in the future i think ill stick with Marriott. Oh yeah and there wasnt a microwave either. Every hotel ive ever stayed at had one. Hilton needs to get it together. I mean seriously get it together.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

My room was excellent and very quiet. I loved my stay. I will be back
Stayed 1 night in Mar 2025

4/10 Poor

Colleen

Traveled with family
Disliked: Amenities, property conditions & facilities
First room wasn’t prepared for new guests. Front desk moved us- second room did not have working AC or vent for bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

kelsie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the fact that you have to pay $10 per night to park in their parking lot.
Stayed 1 night in Mar 2025

8/10 Good

DONNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Our heat didn't work and they found us another room immediately..The only complaint I have is the pillows. Everything else was great.
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Stayed 1 night in Feb 2025

8/10 Good

Elhadj

Liked: Cleanliness, staff & service, amenities
B
Stayed 1 night in Feb 2025

10/10 Excellent

Chaney

Stayed 2 nights in Jan 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. TV did not work and they got it fixed quick. I will stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but very safe area. Not a bad drive to Graceland. It's on the east side of the belt around Memphis
Stayed 2 nights in Dec 2024

2/10 Terrible

CAROLYN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
There has definitely been a decline at this property or maybe this is their new standard. My classmates and I will no longer stay here. We found another hotel, with bathrooms cleaned during room service, Floors vacuumed, doors cleaned, dishes clean, toilets cleaned… this place was disgusting. It’s clear management has no standards and oh by the way went to the front desk for assistance, there was no one at the desk and then a guy comes from the office, when I asked him for assistance he said he doesn’t work here???? What the what, I went to my room locked the door and made sure I was prepared to defend myself.!!! Don’t stay here, there better safer options in TN.
Stayed 4 nights in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area stayed clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn Denise, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Dec 2024

2/10 Terrible

Cortney

Disliked: Staff & service, property conditions & facilities
Nice room but check in was terrible. Lied to about room being ready. Put in a different room. Moved to our correct room around 8:30 at night. Did nothing to fix the problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room design and space was very nice! We did not appreciate that they charging for parking when they clearly have a regular parking lot that extends around the facility and is not secured. It feels like the parking lot charge is to give you the feeling that you are getting a bit better price on this hotel, but they are just making up for the lower price by charging for parking.
Stayed 7 nights in Dec 2024