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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel with free breakfast, in the vicinity of Memphis Botanic Garden

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Exterior
Fridge, coffee/tea maker
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
962 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪17 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(25 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Memphis

Hampton Inn & Suites Memphis East Germantown Area places you within a 10-minute drive of popular sights such as Memphis Botanic Garden and University of Memphis. This hotel has 130 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lichterman Nature Center - 17 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 3 min drive - 1.1 miles
  • Wolbrecht Tennis Center - 3 min drive - 1.2 miles
  • University of Memphis - 11 min drive - 5.9 miles
  • Memphis Zoo - 15 min drive - 11.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Central BBQ Poplar - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel with free breakfast, in the vicinity of Memphis Botanic Garden
Guests staying at Hampton Inn & Suites Memphis East Germantown Area enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Lobby
Embassy Suites by Hilton Memphis East Germantown Area
  • Breakfast included
  • Pet friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 336 reviews
$127 nightly
The price is $153
Dec 14 - Dec 15
Total with taxes and fees
Embassy Suites by Hilton Memphis East Germantown Area

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Is a free cancellation option available at Hampton Inn & Suites Memphis East Germantown Area?

Hampton Inn & Suites Memphis East Germantown Area provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do within easy reach of Hampton Inn & Suites Memphis East Germantown Area?

This hotel is located in Memphis within a short 17-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Audubon Park within a short drive.

Is there parking available at Hampton Inn & Suites Memphis East Germantown Area?

Yes, parking is offered for USD 10 per night. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn & Suites Memphis East Germantown Area have a casino at the property?

No, Hampton Inn & Suites Memphis East Germantown Area doesn't have a casino.

Is there an indoor pool at Hampton Inn & Suites Memphis East Germantown Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hampton Inn & Suites Memphis East Germantown Area?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an outdoor pool.

Does Hampton Inn & Suites Memphis East Germantown Area have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn & Suites Memphis East Germantown Area feature a restaurant that includes a breakfast menu?

Yes, Hampton Inn & Suites Memphis East Germantown Area serves free buffet breakfast each morning from its snack bar.

Does Hampton Inn & Suites Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn & Suites Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

Does Hampton Inn & Suites Memphis East Germantown Area have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn & Suites Memphis East Germantown Area?

The closest major airport to Hampton Inn & Suites Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hampton Inn & Suites Memphis East Germantown Area?

No, there aren't any guestrooms with balconies at Hampton Inn & Suites Memphis East Germantown Area.

Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 200 reviews
Rating 8 - Good. 53 out of 200 reviews
Rating 6 - Okay. 23 out of 200 reviews
Rating 4 - Poor. 12 out of 200 reviews
Rating 2 - Terrible. 8 out of 200 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very clean and approachable. The inside was very clean. Very impressed when i walked in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Super Friendly Staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tylah, Homewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The only problem was when we checked in the room was a handicap room which was not on the Expedia web. They wanted us to pay an Eccles 15& to change rooms! Red took the handicap room.
Stayed 1 night in Aug 2025

10/10 Excellent

Barrett, Nashville

Stayed 2 nights in Aug 2025

10/10 Excellent

Shandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Graceland

Stayed 3 nights in Aug 2025

10/10 Excellent

Clayton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Business traveler, Traveled with family
I had to ask 3 times for clean towels. Ended up going and getting them myself.
Stayed 2 nights in Aug 2025

6/10 Okay

Anil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness
Air conditioner was not working. Called front desk and they came up to look at it and they said it's not working. Do you want to move rooms. I said yes. He said he will look for another room. We had to pack everything back up and move rooms. Only two towels in room. Had to go to front desk to get more. Will not deliver to your room. P
Stayed 1 night in Aug 2025

8/10 Good

Jethro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property. We had a slight hiccup trying to get our room cleaned and get towels and coffee, but we were only here for 3 nights and they had coffee downstairs. I would like to point out that the room we had definitely needs new mattresses on both beds. Holes in the middle and extremely soft.
Stayed 3 nights in Jul 2025

6/10 Okay

Britney

Traveled with family
Liked: Room comfort

Terrible Hotel Experience!!

Our stay had multiple time where we had power outages, we didn’t have towels for two days into our stay, our toilet started randomly backing up on us one night. I feel there should be a compensation or offer for two nights stay redeemable within a year. We had to go out and buy towel from Walmart and wash them to have proper bathing essentials. We didn’t signup for type of experience at a hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Mari Kandice

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The tv was not working. The acs had to be reset and then the powere was off for several hours
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Jul 2025

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an upper class part of Memphis.
Stayed 1 night in Jul 2025

4/10 Poor

Josiah

Disliked: Cleanliness, staff & service, property conditions & facilities

No full size fridge, not cleaned well. Out dated

Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kay was excellent. Smelled great in hotel…not common!
Stayed 1 night in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 1 night in May 2025

6/10 Okay

stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed only one night but the door wouldn't properly closed (big issued for me as I was traveling with kids). When notified the receptionist they sent someone to "fix" the problem, but there was no difference.
Stayed 1 night in Jun 2025

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