Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Welcome to our reception area, featuring a central desk and two smaller desks, surrounded by a contemporary design and a striking wall display.

Relax in style on our outdoor patio, surrounded by lush greenery and city views.

Stately two-story house with a central entrance and manicured gardens, featuring a classical design.

Experience the city from our spacious lobby, featuring a comfortable seating area and stunning city views.

Enjoy a diverse selection of food options at our buffet, featuring multiple serving stations and a variety of dishes.

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Parking available
Pool
Pet friendly
Housekeeping

Explore the area

300 N 2nd Street, Memphis, TN, 38105

Bass Pro Shops at the Pyramid
‪7 min walk‬
Beale Street
‪19 min walk‬
FedExForum
‪2 min drive‬
Memphis, TN (MEM-Memphis Intl.)
‪16 min drive‬

Room options

Relax in this spacious room with a large bed, flat-screen TV, and desk area.

Standard Room, 1 King Bed

Wonderful

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Mid Floor)

Very good

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

City view
Sleeps 2
1 King Bed

Two single beds with white linens, a desk with a flat-screen TV, and a comfortable chair.

Standard Room, 2 Double Beds, City View

Excellent

419 sq ft
City view
Sleeps 4
2 Double Beds

Relax in comfort with a large bed, TV, and cozy seating area.

Standard Room

Good

419 sq ft
Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds (Mid Floor)

Exceptional

419 sq ft
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds (High Floor)

475 sq ft
Sleeps 4
2 Double Beds

Relax in this stylish room with a large dining table, comfortable sofa, and flat-screen TV.

Suite, 1 Bedroom

473 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Relax in this stylish room with a sofa, side table, and ottoman, perfect for unwinding.

Junior Suite, 1 King Bed with Sofa bed

500 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Bathroom features a shower, sink, and toilet with a glass door and handrails.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

Very good

419 sq ft
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Very good

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (High Floor)

Good

475 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Memphis

Located in Downtown Memphis within a short walk of Bass Pro Shops at the Pyramid, Crowne Plaza Memphis Downtown Hotel by IHG is within a mile (2 km) of other popular sights such as Beale Street. This 230-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

Renasant Convention Center - 3 min walk - 0.2 miles
Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
Peabody Ducks - 16 min walk - 0.9 miles
Beale Street - 19 min walk - 1.0 mile
FedExForum - 2 min drive - 1.1 miles

Getting around

Memphis Central Station - 9 min drive
Memphis International Airport (MEM) - 17 min drive

Restaurants

‪The Lookout at the Pyramid - ‬13 min walk
‪Wendy's - ‬11 min walk
‪Kay Kafe - ‬12 min walk
‪Wahlburgers - ‬13 min walk
‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street

At Crowne Plaza Memphis Downtown Hotel by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 22 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

English

Similar properties

Step into our inviting lobby, featuring a central staircase, reception area, and comfortable seating.

Pool
Pet friendly
Free WiFi
Restaurant

$88 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 3 mi
Self parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
A restaurant
Snack bar/deli

Restaurants on site

Notes & Provisions

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Free area shuttle
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

2,320 square feet of conference space
Business center
Computer station
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

11 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch flat-screen TV with premium channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:

Swimming pool

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 60.00 per pet, per stay
Dogs and cats only
2 total (110 lbs is the maximum weight per pet)
Food and water bowls and an off-leash area are available
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Self parking fee: USD 22 per day (in/out privileges)
Pet fee: USD 60.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to October.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

Is free cancellation available at Crowne Plaza Memphis Downtown Hotel by IHG?

Crowne Plaza Memphis Downtown Hotel by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Crowne Plaza Memphis Downtown Hotel by IHG?

This hotel is situated in Downtown Memphis, just steps from St. Mary's Catholic Church, and within a 10-minute walk of Mud Island River Park and Cannon Center for Performing Arts. You'll also find Beale Street and Bass Pro Shops at the Pyramid within a short drive.

Is parking available on site at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, parking is offered for USD 22 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Memphis Downtown Hotel by IHG include a casino?

No, Crowne Plaza Memphis Downtown Hotel by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Memphis Downtown Hotel by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

Is Crowne Plaza Memphis Downtown Hotel by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a restaurant bar.

Are there hot tubs at Crowne Plaza Memphis Downtown Hotel by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Memphis Downtown Hotel by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Memphis Downtown Hotel by IHG serves buffet breakfast for a surcharge each morning at Notes & Provisions.

Does Crowne Plaza Memphis Downtown Hotel by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Memphis Downtown Hotel by IHG for a fee of USD 60.00 per pet, per stay. The property also provides an off-leash area and food and water bowls.

Does Crowne Plaza Memphis Downtown Hotel by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Memphis Downtown Hotel by IHG?

The closest major airport to Crowne Plaza Memphis Downtown Hotel by IHG is Memphis International Airport (MEM), which is 11.9 mi away (17 minutes by car).

Are there rooms with balconies at Crowne Plaza Memphis Downtown Hotel by IHG?

No, at Crowne Plaza Memphis Downtown Hotel by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Memphis Downtown Hotel by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Memphis Downtown Hotel by IHG.

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Michael

May 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Christina

Traveled with family

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was all a great experiance and the front desk was wonderful!!!

Stayed 2 nights in May 2025

8/10 Good

Janelle

May 9, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Sadreaka

Traveled with group

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway

Lucas at the front desk made our stay very comfortable. He offered great service and accommodated all of our requests. The location was great and the waiters and staff were friendly. The breakfast options were very good. Would stay here again when visiting Memphis.

Stayed 2 nights in May 2025

4/10 Poor

Kim

May 5, 2025

Disliked: Cleanliness, staff & service

Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

2/10 Terrible

john

Traveled with family

May 4, 2025

Disliked: Amenities

I didn't like paying 200 for a night and not have parking provided.it was apparently 50 bucks cause they charged a additional 50 for incedentals! And said parking was 22 but whatever..and I literally slept and left.. and and had to kill a few ants

Stayed 1 night in Apr 2025

10/10 Excellent

katina

Traveled with family

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was painless&i loved the shuttle service

Stayed 1 night in Mar 2025

10/10 Excellent

Anterius

May 3, 2025

Stayed 1 night in May 2025

6/10 Okay

Tony

Apr 30, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Needs electrical upgrade badly.

Very surprised and let down. First our room wasnt clean, not a big deal, moved us to another room. The room is in an insane need of an update. Tv remote didnt work, the electrical plugs were all so loose a good conection couldnt be made. Electrical box actually was hanging out of the wall. About 5 extension cords in use to get power. For something called Crown Plaza i expected way way better.

Stayed 1 night in Apr 2025

8/10 Good

Frieda

Traveled with group

Apr 28, 2025

Liked: Cleanliness

Dirty

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Thompsons Station

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The room was clean and comfortable.

Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Traveled with family

Apr 23, 2025

Liked: Cleanliness

Disliked: Staff & service

First of all they made us scan our debit card twice saying one ddnt go through and what little we had for us to spend on Easter Sunday b4 heading back home n my child ddnt even get to see the zoo we were just worried about the gas n for us to eat with sad very sad we were

Stayed 1 night in Apr 2025

6/10 Okay

immacolata mary

Apr 21, 2025

Disliked: Amenities

Not a bad location as far as distance from Beale st. But the homeless make the area around the hotel their turf. If you have a car it is ok but if you are walking everywhere it can be dangerous.

Stayed 4 nights in Apr 2025

10/10 Excellent

Alanna A.

Business traveler

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities

Great service.

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Business traveler

Apr 18, 2025

Liked: Amenities

The complimentary shuttle service was greatly appreciated and easy to use.

Stayed 2 nights in Apr 2025

8/10 Good

Cat

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Jerrion

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 1 night in Apr 2025

4/10 Poor

Wes

Traveled with family and small children

Apr 14, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location

Stayed 1 night in Apr 2025

10/10 Excellent

Shailesh, LAS Vegas

Apr 12, 2025

Stayed 3 nights in Mar 2025

6/10 Okay

Jeffrey

Traveled with partner

Apr 10, 2025

Liked: Cleanliness

Remote tv buttons wore out

Stayed 1 night in Apr 2025

10/10 Excellent

Michell

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips

Stayed 2 nights in Apr 2025