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Recent guest reviews

Only issue was NO TOWELS!

The bathroom was dirty, we had no towels and were told we had to wait one hour to get them and it was almost check out time and still didn’t have them. The pool was closed and it did not say that on the website. The guests were playing loud music and someone kept calling our room at 3:00am. The cleaning staff was rude and yelled at my husband for asking for a towel.

Everything was good.

Not following safety guidelines. Knocks on my door all night and the cleanliness was horrible. No call from a manager at all

The only thing that was a negative is the commodes are too low for elderly people and they did not have any handicap bars to assist with rising off the seating. If a person had surgery such as hip or back or knee that could very well become an issue.

The staff were friendly. The hotel lobby was cozy and quiet. The room was nice and the sofa bed and foot rest was a nice addition to the set up. The toilet was a little low to the ground but shower was nice. When we first got in the room, the balcony door was slightly open, may want to make sure those are secure as a safety precaution. Overall, it was a pleasant stay.

The Jan 14-16 crew ...Everyone was kind!I loved the smell and the availibility of lemon water. I wish it was available in evening ,as well. Late nights snacks were available along with spare utensils and plates.This hotel knows how to focus on the detaills. I wanted to make use of firepit but didnt get back in time to use by 11pm from late Grizzlies game. You can order breakfast by phone and they will have it ready in no time.The menu is a great variety and good items. It's worth it. There are not many eateries nearby but interstate is a stones throw away and plenty are just 2-3 exits away.Krogers and Family Dollar are walking distance. I was happy to visit my hometown! Overall, I will return!

Great stay only negative. No breakfast not even coffee

Lobby presents well- however, the room needs updating! Stained couch, broken down mattress, showe r was dirty and rusted among other things! They DON'T have a restaurant- it's more like Flo's grill. The only thing they had going for them was that the staff was super nice! You know it's bad when co-workers tell you NOT to venture out at night!!! I checked out and went to the Embassy Suites!

This is great location!!!! Only five minutes from downtown/ night life/ restaurants. I was far enough to relax and close enough to get where I needed to be in a matter of moments!!!

I got in late in late around 1am. At 7:30am I was awoken by constructions vehicles beeping and ladders hitting the wall. Fire alarms were set off twice in the next hours. No high speed internet for free. When I complained to the front desk about the morning events and asked if my next morning would be the same the lady said no we got the side of the building painted. No apologies and they really lacked customer service. Business center only one computer would print.

Pretty much what you'd expect from a place of this kind. Convenient location close to several business parks and reasonably close to airport. I was told it's a safe neighborhood, but the multi-lane roads and freeways around the are don't exactly invite you to walk anywhere. Free internet in the room and use of PC/printer at business center is a plus. Breakfast was $10 for a pretty good buffet.

i like the service but i paid to much for the location

We found several shopping centers to shop at during the day and a great nightlife.

enjoyable staff was very helpful

This was the host hotel of a roller skating skate jam event and we stayed here for one night. The rooms were clean and comfortable. Unfortunately, we didn't have a microwave or fridge, but there are a lot a good places nearby (within a mile or so) to eat. Overall, this hotel was as comfortable and clean as your average hotel is supposed to be.

when i checked in the clerk got a smart- aleck attitude with me. the breastfast was not good and too expense for what they served. they had a continental breakfast but charged $10+ for it! the guests staying at the hotel keep up a lot of noise unlike my previous stay.the air conditioner would not maintain the temperature at a comfortable level.

Worked at a golf event and spent very little time at the hotel.

Kirby Pkwy Memphis TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Courtyard by Marriott Memphis East/Bill Morris Parkway places you within a 10-minute drive of popular sights such as Opera Memphis and Mike Rose Soccer Complex. This 3-star hotel welcomes guests with 96 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

32-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests of Courtyard by Marriott Memphis East/Bill Morris Parkway have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Courtyard by Marriott Memphis East/Bill Morris Parkway

Everyone (4) Couples (6) Business (4) Family (5) Other (1) Friends (3)
4
Family

Only issue was NO TOWELS!

By on May 29, 2022

2
Family Business Business

The bathroom was dirty, we had no towels and were told we had to wait one hour to get them and it was almost check out time and still didn’t have them. The pool was closed and it did not say that on the website. The guests were playing loud music and someone kept calling our room at 3:00am. The cleaning staff was rude and yelled at my husband for asking for a towel.

By on May 24, 2022

5
Partner Couples

Everything was good.

By on Mar 28, 2022

3
Everyone

By on Jan 7, 2021

1
Family with small children

Not following safety guidelines. Knocks on my door all night and the cleanliness was horrible. No call from a manager at all

By , from Ocala FL on Jul 21, 2020

5
Family

The only thing that was a negative is the commodes are too low for elderly people and they did not have any handicap bars to assist with rising off the seating. If a person had surgery such as hip or back or knee that could very well become an issue.

By on Feb 19, 2020

4
Partner Couples

The staff were friendly. The hotel lobby was cozy and quiet. The room was nice and the sofa bed and foot rest was a nice addition to the set up. The toilet was a little low to the ground but shower was nice. When we first got in the room, the balcony door was slightly open, may want to make sure those are secure as a safety precaution. Overall, it was a pleasant stay.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Thank you for taking the time to provide us feedback. We hope to welcome you back on your next trip to Memphis!

4
Everyone

By on Nov 20, 2019

Review comment responded on Nov 25, 2019

Thank you for taking the time to provide your feedback! We hope to welcome you back on your next trip to Memphis!

5

from the front desk to bistro to housekeeping...

Everyone

The Jan 14-16 crew ...Everyone was kind!I loved the smell and the availibility of lemon water. I wish it was available in evening ,as well. Late nights snacks were available along with spare utensils and plates.This hotel knows how to focus on the detaills. I wanted to make use of firepit but didnt get back in time to use by 11pm from late Grizzlies game. You can order breakfast by phone and they will have it ready in no time.The menu is a great variety and good items. It's worth it. There are not many eateries nearby but interstate is a stones throw away and plenty are just 2-3 exits away.Krogers and Family Dollar are walking distance. I was happy to visit my hometown! Overall, I will return!

By , from Tn on Feb 11, 2017

4
Everyone

Great stay only negative. No breakfast not even coffee

By on Aug 22, 2016

Courtyard by Marriott Memphis East/Bill Morris Parkway

3076 Kirby Pkwy, Memphis, TN 38115
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