We were a group of 4 adults & 5 kids visiting the area to go on the Puffing Billy. The house was a great close location to Belgrave, clean & tidy and good for our group. It was a pretty hot few days so we were glad we booked a house with air con, however on arrival we realised the air con was only in the 2 upstairs bedrooms that got really hot, not in the living areas or anywhere downstairs. We also bought bbq meat for dinner and didn’t realise the bbq was broken until we went to cook, there was a little sign on top saying broken, use other bbq. The other bbq provide was a charcoal bbq, with no charcoalProvided. Not a good idea in 37 heat on a total fire ban day anyway. It would have been helpful to know this ahead of time. Air con & bbq should be a given.