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Aparthotel

Quest Frankston on the Bay

4.0 star property

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Premium bedding, in-room safe, desk, laptop workspace
42-inch LCD TV with satellite channels, TV, iPod dock
Lobby sitting area
Beach nearby, white sand
Executive Studio with Ocean View | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Frankston Visitor Information Centre
    ‪9 min walk‬

Room options

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Studio with Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio with Ocean View

  • Bay view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Apartment

  • Sleeps 3

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Executive Studio

  • Sleeps 3

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About the neighborhood

Melbourne

Located in Frankston, Quest Frankston on the Bay is within a 10-minute walk of popular sights such as Frankston Arts Centre and Frankston Visitor Information Centre. This 75-room, 4-star aparthotel has conveniences like free in-room WiFi, a gym, and a conference center.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Frankston Beach - 3 min walk - 0.2 miles
  • Frankston Arts Centre - 5 min walk - 0.3 miles
  • Frankston Visitor Information Centre - 9 min walk - 0.5 miles
  • Seaford Foreshore Walking Track Trailhead - 2 min drive - 1.2 miles
  • Foreshore Reserve - 2 min drive - 1.2 miles

Getting around

  • Leawarra Station - 4 min drive
  • Frankston Station - 6 min walk
  • Melbourne Airport (MEL) - 58 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Waves on the Beach - ‬4 min walk
  • ‪The Sporting Globe - ‬4 min walk
  • ‪Binario Espresso - ‬4 min walk
  • ‪TGI Fridays - ‬4 min walk

About this property

Quest Frankston on the Bay

At Quest Frankston on the Bay, guests have access to a gym, free WiFi in public areas, and a conference center. If you drive, self parking is AUD 35 per day, or you can take advantage of the airport shuttle at scheduled times for AUD 42 per person one-way. The front desk has multilingual staff that can help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a free grocery shopping service, and express check-out.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A 42-inch LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, an electric kettle, and free tea bags/instant coffee. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business center
  • Conference center (1,076 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Frequently asked questions

Is a free cancellation option available at Quest Frankston on the Bay?

Quest Frankston on the Bay provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quest Frankston on the Bay?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Quest Frankston on the Bay on Mar 29, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quest Frankston on the Bay?

This aparthotel is situated in Frankston within a 10-minute walk of Frankston Beach and Frankston Arts Centre. You'll also find Seaford Beach and Carrum Beach within a short drive.

Is parking available on site at Quest Frankston on the Bay?

Yes, secured parking is offered for AUD 35 per day with in/out privileges. Though parking is available on request, wheelchair-accessible parking is also available.

Does Quest Frankston on the Bay have a casino on the premises?

No, Quest Frankston on the Bay doesn't have a casino.

Will I find an indoor pool at Quest Frankston on the Bay?

No, there is no indoor pool at this aparthotel.

Is Quest Frankston on the Bay a good place to stay for couples?

There are plenty of amenities for couples at this aparthotel, including 2 restaurants, proposal/romance packages, and private wine tours.

Does Quest Frankston on the Bay have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Quest Frankston on the Bay have a restaurant with a breakfast menu?

No, Quest Frankston on the Bay doesn't have a restaurant that serves breakfast.

Will Quest Frankston on the Bay allow pets to stay free of charge?

No, pets aren't allowed at Quest Frankston on the Bay though service animals are welcome.

Does Quest Frankston on the Bay have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Quest Frankston on the Bay?

Yes, some apartments at Quest Frankston on the Bay offer a balcony and may feature bay views.

Quest Frankston on the Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 419 out of 894 reviews
Rating 8 - Good. 302 out of 894 reviews
Rating 6 - Okay. 96 out of 894 reviews
Rating 4 - Poor. 53 out of 894 reviews
Rating 2 - Terrible. 24 out of 894 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Spacious well appointed room. Friendly helpful stagg
Stayed 3 nights in Nov 2025

4/10 Poor

Alice

Liked: Cleanliness
On arrival there was a substance effected couple fighting in the reception area, interesting welcome. We had a studio apartment booked, which needed 2 different lifts to get to. There was an overpowering smell of vomit and cleaning product in the room. I contacted reception and they gave us another room. However this room was just a room, not a studio. There was no offer to refund the amount for the cheaper room. The windows were filthy, and the outlook was to other rooms. There was no mirror in the room besides the bathroom, no full length mirror. The furniture was mis-matched. The bed was comfortable. Would not return.
Stayed 1 night in Nov 2025

8/10 Good

Marianne

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
Stayed 1 night in Nov 2025

4/10 Poor

Tony

Stayed 1 night in Nov 2025

6/10 Okay

brian

Traveled with partner
Disliked: Cleanliness
Noisey with wind noise, toenails in carpet, shower floor dirty lounge dirty, parking expensive, poorly advertised convoluted access too unit
Stayed 5 nights in Nov 2025

10/10 Excellent

Leanne

Business traveler
Liked: Cleanliness, amenities
I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Airona

Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, room comfort
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Traveled with group
Liked: Cleanliness, room comfort
Very good stay, a pleasant welcome and the room was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
Stayed 2 nights in Oct 2025

8/10 Good

VIVIAN

Liked: Cleanliness, room comfort
Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Stayed 1 night in Sep 2025

6/10 Okay

Violet

Traveled with partner
Liked: Amenities, property conditions & facilities
• Location is good - a lot of restaurants and some live entertainment within walking distance. • Hidden costs - in addition to the booking cost had to pay for parking + a bond which you don't get back straight away. Space we could park in was too small for our 4WD. Husband had to crawl over passenger seat to get out! • It was noisy - many sounds from the street, people walking outside our door and the seagulls!? I thought they slept at night! I found staying at the Quest Frankston on the Bay was an average experience, particularly for the price. If given the choice, we won't be staying there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Water wasn’t always hot for shower
Stayed 4 nights in Sep 2025

8/10 Good

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Staff, perfect location for what we needed
Stayed 3 nights in Sep 2025

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the property close to everything we needed
Stayed 2 nights in Sep 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Another wonderful stay in a beautiful room, it was a weekend away for my daughter’s birthday, it was her first ever stay in a hotel and she had a great time. We also were left a little chocolate bar as a surprise. It’s the little things like that that will always bring me back. 10 out of 10
Stayed 1 night in Sep 2025

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