Grand Hotel Melbourne

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Spa
Hallway
Executive Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe
Terrace/patio
Lobby sitting area
Luxury
4.5 star property
9.0

Wonderful

Heritage retreat with indoor spa

Victorian grandeur comes alive in this historic hotel with high ceilings and heritage hallways. Swim laps in the warm indoor pool before unwinding in the hot tub and sauna. Enjoy dinner at the on-site Indian restaurant, steps from Southern Cross Station and Melbourne's entertainment district.

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
33 Spencer St, Docklands, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio Apartment

9.6 out of 10
Exceptional
(17 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Standard Studio Apartment

9.6 out of 10
Exceptional
(46 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard One Bedroom Apartment

9.8 out of 10
Exceptional
(6 reviews)
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Docklands, Grand Hotel Melbourne is within a 5-minute walk of popular attractions such as Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne. This 40-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • SEA LIFE Melbourne - 5 min walk - 0.3 miles
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.3 miles
  • Crown Casino - 5 min walk - 0.3 miles
  • Marvel Stadium - 9 min walk - 0.5 miles
  • Melbourne Central - 17 min walk - 0.9 miles

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Quarterhouse - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schmucks - ‬5 min walk
  • ‪Langlands Restaurant & Bar - ‬3 min walk
  • ‪State of Grace - ‬4 min walk

About this property

Grand Hotel Melbourne

Dating back to 1880, Grand Hotel Melbourne features an indoor pool, a children's pool, and a gym. If you drive, self parking is AUD 35 per day, and there's also limo/town car service. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available once per stay.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 55.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

Is a free cancellation option available at Grand Hotel Melbourne?

Grand Hotel Melbourne provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Melbourne?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on May 24, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Hotel Melbourne?

This hotel is situated in Docklands within a 10-minute walk of Crown Casino and Collins Street. You'll also find Marvel Stadium and Bourke Street Mall less than a mile away.

Will I be able to park at Grand Hotel Melbourne?

Yes, uncovered parking is offered for AUD 35 per day.

Does Grand Hotel Melbourne have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and in-room massages at this hotel.

Does Grand Hotel Melbourne feature a casino on the premises?

No, Grand Hotel Melbourne doesn't have a casino.

Will I find an indoor pool at Grand Hotel Melbourne?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Grand Hotel Melbourne?

This historic hotel offers many amenities for couples, including in-room massages as well as a restaurant and an indoor pool.

Are there hot tubs at Grand Hotel Melbourne?

No, but this hotel does have a steam room.

Does Grand Hotel Melbourne feature a restaurant that includes a breakfast menu?

No, Grand Hotel Melbourne doesn't have a restaurant that serves breakfast.

Will Grand Hotel Melbourne allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Melbourne.

Are there connecting rooms at Grand Hotel Melbourne?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Hotel Melbourne?

The closest major airport to Grand Hotel Melbourne is Melbourne, VIC (MEB-Essendon), which is 10 mi away (24 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.4 mi away (27-minute drive).

Can I book a room with a balcony at Grand Hotel Melbourne?

No, there aren't any guestrooms at Grand Hotel Melbourne that offer a balcony.

Grand Hotel Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Very noisy being right next to the main rail line. Upstairs bedroom very hot despite aircon downstairs on 18deg. Cold air falls - it doesn’t rise !!
Stayed 1 night in Feb 2026

10/10 Excellent

Dearne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a beautiful suite, bed was comfortable and we appreciated the extra space with a kitchenette, desk, couch and small dining table in the room! Would definitely stay again and was very short walk to the Casino / Southern Cross station and makes the whole city accessible
Stayed 1 night in Jan 2026

8/10 Good

Diane

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Jae

Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a studio apartment and couldn’t believe how much space we had Room was clean and tidy Staff were a stand out friendly smiling nothing was too much trouble Location is perfect close to train train stations and Crown precinct Would absolutely stay again
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosetta

Stayed 1 night in Jan 2026

8/10 Good

Mick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and had good amenities. Close to transport etc.
Stayed 5 nights in Jan 2026

10/10 Excellent

Aidan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff were great. Building is very impressive.
Stayed 2 nights in Jan 2026

8/10 Good

Helena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very receptive reception staff. Multiple stays at the Grand.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for us - old world charm was perfect for us. Gaylords dining was also great
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities
Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Prue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful building with spacious and comfortable rooms. Although it is right next to the railways it is very quiet. I always try to stay here when I am in Melbourne.They always look after me well.
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to like about this hotel. Loved the old world ambience and the personal and very pleasant reception on arrival. Plus hand written welcome card and gift waiting in room. A reminder of a time when service meant something more than making things available online. And I enjoyed a wonderful spacious room. Lovely place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed the convenient location and the unique features of this hotel. Even though the room was a little dated and needed some repairs, it was none the less comfortable and very clean. The staff were very friendly and helpful with great information on the local area. We will stay again on our next visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building, great staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s such delight to find not only a building with classic character, but also a business that is run with old school customer service values. From the second we pulled up to the moment we checked out the staff were wonderful. The staff member who checked us in was amazing, giving us all the information we’d need for our stay, but also escorting us to our secure parking spot for the weekend and then giving us a tour of the facilities. The room we had on the 6th floor was clean, spacious and had full kitchen facilities. We were blown away with the scale of the halls and the grand ceiling height. It is refreshing to find a place to stay in the city that’s not just the same modern, uninspired and forgettable room that you’ve stayed in a million times before. The proximity to southern cross station, marvel stadium and the exhibition centre make it a great choice for regional travellers. We will stay at the grand Melbourne hotel again.
Stayed 2 nights in Nov 2025

8/10 Good

Fiona

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I do not recall breakfast being offered.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service
No breakfast option
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms good for extended stays and cooking for yourself.
Stayed 3 nights in Oct 2025

10/10 Excellent

MANCHELLO F

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Sep 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
An older building, but still very nice. Helpful staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greated straight aeat by friendly check in staff who had our room ready early. Room was clean with good view. Chocolates and welcome card was a nice touch
Stayed 1 night in Oct 2025