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El Cid El Moro Beach Hotel

3.5 star property

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Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Down comforters, in-room safe, blackout drapes, iron/ironing board
Food and drink
Exterior
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪17 min walk‬
  • Place, Sea Shell City Museum
    ‪19 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite Premium with Partial Sea View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite Premium with Partial Sea View

  • Partial sea view
  • 473 sq ft
  • Sleeps 6

View all photos for One Bedroom Suite All Inclusive Elite Golf Experience

Down comforters, in-room safe, blackout drapes, iron/ironing board

One Bedroom Suite All Inclusive Elite Golf Experience

  • Ocean view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Luxury All Inclusive Elite Golf Experience

Down comforters, in-room safe, blackout drapes, iron/ironing board

Luxury All Inclusive Elite Golf Experience

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite All Inclusive Elite

Down comforters, in-room safe, blackout drapes, iron/ironing board

One Bedroom Suite All Inclusive Elite

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Luxury Room All Inclusive Elite

Down comforters, in-room safe, blackout drapes, iron/ironing board

Luxury Room All Inclusive Elite

  • City view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Premium with Garden View

  • Garden view
  • 473 sq ft
  • Sleeps 4

Suite Premium with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 6

View all photos for One Bedroom Suite

One Bedroom Suite | Down comforters, in-room safe, blackout drapes, iron/ironing board

One Bedroom Suite

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Luxury Room

Luxury Room | Down comforters, in-room safe, blackout drapes, iron/ironing board

Luxury Room

7.8 out of 10
Good
(25 reviews)
  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

Located in Zona Dorada within a short walk of Playa Brujas, El Cid El Moro Beach Hotel is within a mile (2 km) of Punta Camaron Beach. This 3.5-star resort has 294 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a gym.
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What's nearby

  • Playa Brujas - 12 min walk - 0.7 miles
  • Punta Camaron Beach - 17 min walk - 0.9 miles
  • Sea Shell City Museum - 19 min walk - 1.0 mile
  • The Mazatlan Malecón - 4 min drive - 1.7 miles
  • El Cid Country Club Golf Course - 4 min drive - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Le Frolle - ‬2 min walk
  • ‪La Concha Restaurant - ‬2 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk
  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk

About this property

El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel features an outdoor pool, a children's pool, and a gym. For transportation, you can make use of an airport shuttle for a fee, as well as a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, coffee makers, and ceiling fans.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • Administrative fee: MXN 307 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

Frequently asked questions

Will I find all-inclusive rates at El Cid El Moro Beach Hotel?

El Cid El Moro Beach Hotel has all inclusive rates that come with all meals and many onsite activities included.

How much does it cost to stay at El Cid El Moro Beach Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at El Cid El Moro Beach Hotel on Jun 2, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at El Cid El Moro Beach Hotel?

El Cid El Moro Beach Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near El Cid El Moro Beach Hotel?

This resort is situated in Zona Dorada within a short 19-minute walk of El Cid Country Club Golf Course and also 10 minutes on foot from Playa Brujas. You'll also find The Mazatlan Malecón and Mazatlán Aquarium within a short drive.

Will I be able to park at El Cid El Moro Beach Hotel?

No, there isn't parking at this resort.

Does El Cid El Moro Beach Hotel feature a casino at the property?

No, El Cid El Moro Beach Hotel doesn't have a casino.

Is there an indoor pool at El Cid El Moro Beach Hotel?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is El Cid El Moro Beach Hotel good for couples?

This beachfront resort offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a swim-up bar.

Are there hot tubs at El Cid El Moro Beach Hotel?

No, this resort doesn't have a spa tub.

Does El Cid El Moro Beach Hotel have a restaurant that serves breakfast?

Yes, El Cid El Moro Beach Hotel has 3 restaurants, and serves breakfast for a surcharge.

Does El Cid El Moro Beach Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at El Cid El Moro Beach Hotel.

Are there connecting rooms at El Cid El Moro Beach Hotel?

Yes, you can book connecting rooms at this resort for your group or family vacation.

How far is the airport from El Cid El Moro Beach Hotel?

The closest major airport to El Cid El Moro Beach Hotel is General Rafael Buelna Intl. Airport (MZT), which is 21.9 mi away (35 minutes by car).

Can I book a room with a balcony at El Cid El Moro Beach Hotel?

Yes, every guestroom at El Cid El Moro Beach Hotel comes with a balcony and some offer ocean and city views.

Does El Cid El Moro Beach Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at El Cid El Moro Beach Hotel.

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff ; excellent place for the family
Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Feb 2026

4/10 Poor

Tera

Stayed 2 nights in Feb 2026

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, great view, room clean.
Stayed 7 nights in Jan 2025

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff support lacking. Rooms and facilities were filthy. Furniture around fifty years old. Mattress like sleeping on the wire springs. Cockroaches climbing up bathroom and kitchenette walls. Pungent smell to all linen and towels. For the costs of staying here not worth it at all.
Stayed 7 nights in Feb 2026

10/10 Excellent

KayLee

Liked: Cleanliness, amenities, property conditions & facilities
staff, amenities, location, cleanliness, etc.
Stayed 7 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff always asking if you need anything.
Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were excellent. My room was very clean, comfortable and spacious. It was as advertised as well. The service agent Vanessa, who checked me in and checked me out provided an outstanding service her care and concern for me and my stay were incredible calling me on many occasions throughout my month day to make sure everything was to my standards is something that I have not experienced in the past
You from my living room and dining room
Hotel Beach area
Sunset view from the pool
Stayed 27 nights in Jan 2026

6/10 Okay

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Could be better!
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott Larry

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was amazing and very helpful. The beach was better than expected. Food choices were very good and the food was good. Bars didn’t open until 10:00 am. Not much for entertainment in the evenings. Rooms were almost too big. Ha. Very nice. Elevators were great. It was nice to have a hot tub by the Adults only pool. The area was very nice and safe. Being able to go to the other resorts was really nice too. Overall, it was a great experience and would go back again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was a bit hard. Everything was good
Stayed 7 nights in Jan 2026

2/10 Terrible

Luz

Traveled with family
Disliked: Cleanliness
Very disappointing experience. When purchasing the package, the only options available were “all-inclusive” or “not all-inclusive.” However, upon arrival at the hotel, we were told that we had not paid for the “all inclusive elite” plan, which was never clearly explained during booking. On top of that, the room advertised as ocean view turned out to be only a partial ocean view, which felt misleading. Cleanliness was also an issue — we found a cockroach in the room, which is unacceptable for any hotel, especially at this price point. The food was terrible, honestly almost inedible. The quality was extremely inconsistent: one day the buffet food tasted decent, and the next day it was completely off, making it hard to trust. In fact, the buffet is not reliable at all. I even got food poisoning from the drinks, which were awful, and I had to take antibiotics. After speaking with other guests, another woman mentioned she also got sick, but from the buffet food. The drinks were horrible overall, poorly made and clearly low quality. The only positive thing about this hotel was the pool, which was nice and well maintained. Overall, this hotel was a huge disappointment. Poor food quality, misleading information, cleanliness issues, and health concerns made this stay far from enjoyable. I would not recommend it.
cockroach in the room
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosa montes

Stayed 6 nights in Dec 2025

6/10 Okay

Lizbeth

Traveled with family and small children
Clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy, Calgary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a mix up with one of the three king rooms we booked. Fortunately they offered a penthouse 2 bedroom & 2 bath suite for our adult sons. The service around the pools was excellent and we enjoyed all the specialty dinners.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ruiz

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Everything Amazing
Stayed 4 nights in Dec 2025

6/10 Okay

Julian

Traveled with family and small children, Traveled with family
Elite staff were amazing, so polite and helpful. Wait staff by the pool and restaurants were great, such hard workers. Housekeeping was less than impressive. Food was subpar at the buffets. The new Thai restaurant was ok tho. Activity staff wasn’t very engaging, mostly just with locals.
Stayed 14 nights in Dec 2025

8/10 Good

Lyden

Stayed 4 nights in Nov 2025

10/10 Excellent

Bradly Allen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fabulous, the pool was amazing, and love the location! We stayed in a kitchenette one bedroom suite, that was so nice to make breakfast before going out adventuring around the town! Will come again soon!
Stayed 14 nights in Nov 2025

10/10 Excellent

Ivan

Stayed 5 nights in Nov 2025

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

2/10 Terrible

Anita Suzanne

Disliked: Cleanliness, amenities, property conditions & facilities
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Stayed 7 nights in Nov 2025

8/10 Good

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a one bedroom elite with all inclusive. The rooms were spacious and in good condition. The water temperature fluctuations in the showers is crazy though. The entertainment shows are in the buffet area which seemed a little odd and it was quite loud but the performers were good. Victor and Angie with the activities group were a lot of fun. Solomon was a great server at the lobby bar. All the staff in all the Al a Carte restaurants were very good and so was the food. It would be nice if the RFID room key was attached to the wristband instead of a credit card style which is more difficult to keep track of. I would return to this resort.
Stayed 7 nights in Nov 2025

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