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I’M Hotel

5.0 star property

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Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Front of property - evening/night
Front of property
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪8 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

About the neighborhood

Makati

Located in Makati Downtown, I’M Hotel is a leisurely stroll from sights such as Power Plant Mall and Ayala Triangle Gardens. This 434-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Century City - 2 min walk - 0.1 miles
  • Makati Museum - 6 min walk - 0.4 miles
  • Makati City Hall - 8 min walk - 0.5 miles
  • Power Plant Mall - 9 min walk - 0.5 miles
  • Greenbelt Shopping Mall - 18 min walk - 1.0 mile

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk

About this property

I’M Hotel

I’M Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 2300 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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9.2 out of 10, Wonderful, 1,761 reviews
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The price is $77
Apr 4 - Apr 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PHP 2252.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 3000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Are free cancellation options available at I’M Hotel?

I’M Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at I’M Hotel?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at I’M Hotel on Apr 8, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near I’M Hotel?

This hotel is situated in Makati Downtown within a short 18-minute walk of Greenbelt Shopping Mall and also 16 minutes on foot from Ayala Center. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Will I be able to park at I’M Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at I’M Hotel?

Onsen Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does I’M Hotel feature a casino at the property?

No, I’M Hotel doesn't have a casino.

Is there an indoor pool at I’M Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is I’M Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature in-room massages.

Does I’M Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does I’M Hotel have a restaurant that serves breakfast?

Yes, I’M Hotel has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does I’M Hotel allow pets to stay for free?

No, pets aren't allowed at I’M Hotel.

Does I’M Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from I’M Hotel?

The closest major airport to I’M Hotel is Ninoy Aquino Intl. Airport (MNL), which is 6.6 mi away (32 minutes by car).

Can I book a room with a balcony at I’M Hotel?

Yes, some guestrooms at I’M Hotel offer a balcony and may feature city views.

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Theodore, CHULA VISTA

Stayed 2 nights in Jan 2026

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean and nice, had 2 rooms next to each other, had a smell to the rooms, pillows had a strong odor( they need to be washed not just pillow case changes because the odor comes through still). Drains need to be cleaned out. They offer a free 30 min massage coupon and a free dessert when you check in.To redeem the free desert you have to leave a 5 star review. Staff and housekeeping was very friendly and attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS MANUEL

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Avelardo

Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

8/10 Good

Dale

Stayed 2 nights in Dec 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Michail

Stayed 7 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 2 nights in Dec 2025

6/10 Okay

Kob

Stayed 7 nights in Nov 2025

10/10 Excellent

Jan Erik

Stayed 1 night in Dec 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Elsa

They are not considerable and they didn’t return my cash deposit
Stayed 1 night in Dec 2025

10/10 Excellent

Loc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025

8/10 Good

Corinthia

Liked: Cleanliness, staff & service
I would have given this hotel 5 stars, however I strongly disagree with the policy requiring staff to personally cover the cost when an invoice isn’t provided. And the fact that you tape this sign at each front desk monitor for guests to see is a terrible reflection on management and not the employees: "ASK FOR INVOICE If we don't hand you an invoice, your order/service is free. Our staff will be accountable for covering the cost." Holding employees financially responsible for missing invoices is unfair and unacceptable. Policies should support staff—not threaten their wages. This creates fear, not accountability.
The staff was exceptional, so they don't deserve to live under this threat.
My room was about $125/night. I can only imagine if an employee has to pay for this, given this is probably an entire month's salary for them.
Stayed 1 night in Nov 2025

6/10 Okay

Robert, KOROR

Disliked: Property conditions & facilities
The whole place is run down bad bed bad pillow house keeping is bad not drinking water in the room un believable it is not worth the money city harder have better rate
Stayed 3 nights in Nov 2025

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay I would strongly recommend to all my friends and family and I plan on staying there again when I return
Stayed 3 nights in Sep 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025

10/10 Excellent

Danie Rose

Stayed 2 nights in Nov 2025

10/10 Excellent

Rene, Ashford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upmarket hotel, with great facilities. The room was large and very upmarket, with a great view of the city from the floor I was on. The staff were friendly and helpful and the selection at breakfast was broad. I was a little disappointed with the choices available at rooftop bar, and decided to go elsewhere. The local area is very lively and may not be wholly safe, but if you stick to the main streets it should be OK. I had no problems.
Stayed 3 nights in Nov 2025