Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention center, steps from Puerta del Sol

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Front of property
Breakfast, lunch, dinner served; Spanish cuisine
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premium Single Room, Terrace

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Double Room

9.0 out of 10
Wonderful
(92 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(32 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

9.0 out of 10
Wonderful
(30 reviews)
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Europa is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Gran Via. This 100-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Centrally located in Madrid, the hotel is connected to the convention center and also a short walk from Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Café & Té - ‬1 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
At Hotel Europa, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for EUR 25.00 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a banquet hall, and a porter/bellhop.
Guests can enjoy free WiFi and flat-screen TVs. Other standard amenities include minibars, electric kettles, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is free cancellation available at Hotel Europa?

Hotel Europa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hotel Europa?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol, and within a 10-minute walk of Gran Via and Plaza Mayor. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is there parking available at Hotel Europa?

Yes, parking is offered for EUR 25.00 per day.

Does Hotel Europa include a casino on the premises?

No, Hotel Europa doesn't have a casino.

Is there an indoor pool at Hotel Europa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Europa?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Hotel Europa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Hotel Europa serves buffet breakfast for a surcharge each morning at Café Europa.

Does Hotel Europa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Europa though service animals are welcome.

Are there connecting rooms at Hotel Europa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Europa?

The closest major airport to Hotel Europa is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Europa?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Highly recommended!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Amenities
Convenient property close to the plaza. The staff was extremely accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohd Basel

Stayed 1 night in Jun 2025

10/10 Excellent

DAYMA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Madrid, walking distance to everything, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

GRISELDA

Stayed 1 night in Jun 2025

10/10 Excellent

TOBI, CENTENNIAL

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location. We had a view looking over Plaza del Sol which provided great entertainment. The staff in the hotel were top notch. Food in the restaurant was good though the breakfast was average. Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the most amazing location. It is city center-literally. The Plaza it is on is the literal center of Spain. We walked one way 20 min and the other 20 min and covered the major attractions easily. We didn’t have any problems with noise, even having a window on the plaza. The breakfast was incredible. The staff was very helpful with our parking and location of parking.
View from our room
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

henry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No parking. Very difficult to drive to hotel in downtown…..,
Stayed 1 night in Jun 2025

10/10 Excellent

Felix, Meriden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Madrid.
Stayed 2 nights in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Liked the ease of the location to sights and public transport. Clean, helpful staff. Very expensive for a room with no outlook.
Stayed 2 nights in Jun 2025

8/10 Good

Hector L

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oscar, San Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excelent location and service
Stayed 3 nights in Jun 2025

8/10 Good

maylin

Traveled with family
Liked: Cleanliness, staff & service
Nos atendieron muy bien muy serviciales un buen servicio
Stayed 4 nights in May 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was average, and halls always in construction hard to walk in, however location and view are great, service was ok except for Pedro who was always attentive and helpful in everything
Stayed 5 nights in May 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service and attention of all staff in the hotel and the restaurant too! Exceptional!!! We will stay here next time we come to Madrid and recommend this hotel 100%
The best pumpkin soup! Delicious!!
Stayed 2 nights in Jun 2025

10/10 Excellent

LEXALYNN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well…..great location again. Near all shopping centers, restaurants and transportations!!!! Easy check in and check out. Hehehehehehe. Close to jollibee. Lol
Stayed 2 nights in Jun 2025

8/10 Good

Janet Kahenian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

8/10 Good

Margarita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to the Sol metro station, which connects you to the airport and train stations. It's also in the city center near the Plaza Mayor and the Prado Museum.
Stayed 3 nights in May 2025

6/10 Okay

Jered

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am relatively sure that I ordered a double room. Our room had 3 twin size beds. The room was pretty outdated but overall the hotel was nice and it was in a very convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean nice room. Comfortable bed. Staff both friendly and pleasant and helpful. Great location to get anywhere.
Stayed 4 nights in May 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and very convenient location. Noisy at night if you overlook the plaza. Tea bags for drinks were not replaced. There was no coffee in the room.
Stayed 3 nights in May 2025

8/10 Good

Phong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s located beside the subway station but you will hear people talking and laughing all night on the street.
Stayed 1 night in May 2025