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Petit Palace Puerta del Sol

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

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Photo gallery for Petit Palace Puerta del Sol

Double Room, City View | City view
Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk
Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk
Property entrance
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

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Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View) | Down comforters, minibar, in-room safe, desk

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, minibar, in-room safe, desk

Quadruple Room

8.8 out of 10
Excellent
(32 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

9.2 out of 10
Wonderful
(12 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(66 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Double Room, City View | Down comforters, minibar, in-room safe, desk

Double Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Petit Palace Puerta del Sol is next to popular attractions like Joy Madrid and El Oso y el Madrono. This 64-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free use of bicycles, and concierge services.

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 9 min walk - 0.5 miles
  • Museo Nacional Centro de Arte Reina Sofía - 16 min walk - 0.9 miles

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 48 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪La Mallorquina - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Guests of Petit Palace Puerta del Sol enjoy free WiFi in public areas, free use of bicycles, and laundry facilities. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a TV in a common area and a vending machine.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include complimentary bicycles.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Frequently asked questions

Are free cancellation options available at Petit Palace Puerta del Sol?

Petit Palace Puerta del Sol provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around Petit Palace Puerta del Sol?

This hotel is situated in Madrid Centro, just steps from Puerta del Sol and Plaza Mayor, and within a short walk of Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Petit Palace Puerta del Sol?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 28 per day (discounts available).

Does Petit Palace Puerta del Sol feature a casino on the premises?

No, Petit Palace Puerta del Sol doesn't have a casino.

Will I find an indoor pool at Petit Palace Puerta del Sol?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Petit Palace Puerta del Sol?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and free Internet access.

Are there hot tubs at Petit Palace Puerta del Sol?

No, this hotel doesn't have a spa tub.

Does Petit Palace Puerta del Sol have a restaurant with a breakfast menu?

Petit Palace Puerta del Sol offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Petit Palace Puerta del Sol allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Petit Palace Puerta del Sol for a fee of EUR 25 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Petit Palace Puerta del Sol?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Petit Palace Puerta del Sol?

The closest major airport to Petit Palace Puerta del Sol is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.1 mi away (48 minutes by car).

Are there rooms with balconies at Petit Palace Puerta del Sol?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city or courtyard views.

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 65 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2025

8/10 Good

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
None
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Elias

Traveled with family
Liked: Amenities
Great location Excellent front desk Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing and the staff was amazing too
Stayed 8 nights in Mar 2025

8/10 Good

Joaquin, Clarksburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, is very good!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Easy check in, friendly and accommodating staff, and good room :).
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2025

6/10 Okay

Nilam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small but hospitable

Very warm in crowded room. Only 2 people me and my daughter. Room clean nice shower. Cramped space. Wonderful service
Stayed 1 night in Mar 2025

2/10 Terrible

Amna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the hotel was not worthy of 3 stars or the price we were charged. The lobby had a stale smell and felt like a one start hostel. There was no functioning air conditioning in our room, so to overcome that we opened the window and heard street noises all night. There is coffee and tea in the room but no milk- when in inquired I was told they have no milk (but clearly they do since they serve breakfast in the mornings?). Our 4 person room was tiny and dirty. Would not recommend for family. Overall you are paying 3 star hotel prices for a hostel experience. Very poor value for money.

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice building very good location for walking or accessing the different things Madrid has to offer and the hotel room are really nice and spacious for Europe standards.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo, limpio y el personal muy agradable. El lugar es centrico y se puede ir a varios lugares de manera segura.
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Falmouth

Traveled with family
Liked: Amenities
Great location war to the Mercado which is an amazing space ideal for the Metro
Stayed 1 night in Mar 2025

10/10 Excellent

Nilesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location! It's a little congested, but the location wins it for us.
Stayed 1 night in Mar 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central spot for first trip to Madrid

The hotel is located right beside the central square of Madrid “Puerta del Sol”. It is a very busy area but our room was quiet and we could t hear anything from outside. Hallway noise could be heard easily inside the hotel however. The room was very clean with a spacious bathroom. The sleeping area was usual size for a European hotel (ie small by North American standards). The bed was comfortable enough but I found I had to switch sides frequently during the night to relieve some pressure spots. Staff were very welcoming and helpful. The breakfast was excellent with a wide selection of bread, cheese, eggs, cereal, juice, fruit and coffee. Would recommend getting the breakfast package with your stay because there aren’t many breakfast options in walking distance. The Sol metro station is about a 1 minute walk from the door of the hotel. East walking distance to everything in the centre of Madrid- Plaza Mayor, Gran Via, Real Palace
El Oso y Madronos statue
Kilometre Zero
Stayed 4 nights in Mar 2025

6/10 Okay

Mehmet

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, walk to any attractions, breakfast is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

mercedez

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely front desk
Stayed 2 nights in Feb 2025

2/10 Terrible

Barb

Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was fabulous- easy to get to from the metro-Sol metro station.Close to good restaurants & bars. Room was compact but very clean, staff very helpful. Would recommend to friends!
Stayed 3 nights in Feb 2025

2/10 Terrible

Omar

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de la estación de Sol. Personal amable y atento Servicio de desayuno muy completo
Stayed 3 nights in Jan 2025