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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Madrid

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Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Reception
Pool
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Gran Via
    ‪9 min walk‬
  • Prado Museum
    ‪10 min walk‬
  • El Retiro Park
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

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Room options

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Suite Grand | Premium bedding, down comforters, minibar, in-room safe

Suite Grand

  • 560 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down comforters, minibar, in-room safe

Deluxe Alcala

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple

Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Dreamer

Dreamer | Premium bedding, down comforters, minibar, in-room safe

Dreamer

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe

Premium bedding, down comforters, minibar, in-room safe

Deluxe

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Salamanca, Hospes Puerta de Alcalá, a Member of Design Hotels is adjacent to Puerta de Alcalá and within a 10-minute walk of other popular attractions like Gran Via. This 5-star hotel welcomes guests with 42 rooms and conveniences like a full-service spa, free in-room WiFi, and a gym. It's connected to the convention center in central Madrid, and also a short walk from Prado Museum and Paseo de la Castellana.

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 miles
  • Gran Via - 9 min walk - 0.5 miles
  • Prado Museum - 10 min walk - 0.5 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • El Retiro Park - 20 min walk - 1.1 miles

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury hotel with a full-service spa connected to the convention center in Madrid
Guests staying at Hospes Puerta de Alcalá, a Member of Design Hotels enjoy access to a full-service spa, a gym, and a steam room. Valet parking is EUR 45 per day if you plan to drive, or hop aboard the shuttle from the hotel to the airport (available 24 hours) for EUR 130 per vehicle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect to find free WiFi and 45-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Independencia

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per accommodation, per stay
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is free cancellation available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Hospes Puerta de Alcalá, a Member of Design Hotels offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on Jun 12, 2025 start from $423.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hospes Puerta de Alcalá, a Member of Design Hotels?

This hotel is situated in Salamanca, just steps from Puerta de Alcalá, and within a 10-minute walk of Gran Via and Paseo de la Castellana. You'll also find Prado Museum and Puerta del Sol less than a mile away.

Is parking available on site at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, valet parking is offered for EUR 45 per day.

Is there a spa available at Hospes Puerta de Alcalá, a Member of Design Hotels?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, body wraps, and Ayurvedic treatments.

Does Hospes Puerta de Alcalá, a Member of Design Hotels include a casino?

No, Hospes Puerta de Alcalá, a Member of Design Hotels doesn't have a casino.

Is there an indoor pool at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, but guests can enjoy a steam room at this hotel.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a restaurant that serves breakfast?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels serves buffet breakfast for a surcharge each morning at Independencia.

Does Hospes Puerta de Alcalá, a Member of Design Hotels allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hospes Puerta de Alcalá, a Member of Design Hotels for a fee of EUR 30 per accommodation, per stay. The property also provides food and water bowls.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hospes Puerta de Alcalá, a Member of Design Hotels?

The closest major airport to Hospes Puerta de Alcalá, a Member of Design Hotels is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (16 minutes by car).

Can I book a room with a balcony at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 537 out of 779 reviews
Rating 8 - Good. 156 out of 779 reviews
Rating 6 - Okay. 52 out of 779 reviews
Rating 4 - Poor. 24 out of 779 reviews
Rating 2 - Terrible. 10 out of 779 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Stayed 2 nights in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Abraham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

saleh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Aleks

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sian Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is everything you need in a hotel.

This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms . Real 5 star quality
Stayed 1 night in Dec 2024

8/10 Good

Francisco

Stayed 7 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays!
Stayed 2 nights in Nov 2024

8/10 Good

Sanjiv

Stayed 2 nights in Nov 2024

10/10 Excellent

joao, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

joao, La Jolla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2024

10/10 Excellent

Balmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

tanyabella

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The property is convenient Great area
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Construction noise, understaffed, needs an updated.
Stayed 2 nights in Oct 2024

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥🔥
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024