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HA San Mateo Suites

3.0 star property

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Photo gallery for HA San Mateo Suites

Front of property
A hotel room with a desk, chair, and a view of the outside.
A yellow sofa in a room with a wooden door, a green chandelier, and yellow curtains.
A grand staircase with wooden railings and a chandelier, leading to a second-floor landing.
A hotel room with a bed, a TV mounted on the wall, a bathroom visible through an open door, and a plant near the window.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Plaza de Cibeles
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Double Room

A hotel room with a geometric patterned wall, a yellow headboard, white bedding, and a bedside table with a lamp.

Double Room

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with three single beds, each with white linens and green pillows.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a TV, and a window with orange curtains.

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

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  • Air conditioning
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About the neighborhood

Madrid

Located in Madrid Centro, HA San Mateo Suites is a leisurely stroll from popular sights such as Gran Via and Plaza de Cibeles. Each of the 18 rooms at this 3-star hotel includes a minibar, an espresso maker, and a Smart TV.

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.4 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 11 min walk - 0.6 miles
  • Puerta del Sol - 14 min walk - 0.8 miles
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Makkila - ‬1 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Villa Capri - ‬2 min walk
  • ‪Kohi - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk

About this property

HA San Mateo Suites

Guests of HA San Mateo Suites enjoy features like free WiFi in public areas. Front-desk staff can help with locker space, and provide local restaurant recommendations.
Guests can expect to find Smart TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and desks are also available. Housekeeping is available on request.

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  • Air conditioning
  • Housekeeping
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$53 nightly
The price is $58
Aug 9 - Aug 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Is a free cancellation option available at HA San Mateo Suites?

HA San Mateo Suites provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near HA San Mateo Suites?

This hotel is situated in Madrid Centro within a short 10-minute walk of Gran Via and also 15 minutes on foot from Puerta del Sol. You'll also find El Retiro Park and Plaza Mayor less than a mile away.

Is parking available on site at HA San Mateo Suites?

No, this hotel doesn't offer parking.

Does HA San Mateo Suites include a casino on the premises?

No, HA San Mateo Suites doesn't have a casino.

Is there an indoor pool at HA San Mateo Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at HA San Mateo Suites?

Amenities that appeal to couples at this hotel include a minibar, a smart TV, and an espresso maker.

Are there hot tubs at HA San Mateo Suites?

No, there isn't a spa tub at this hotel.

Does HA San Mateo Suites feature a restaurant that includes a breakfast menu?

HA San Mateo Suites offers a full breakfast on weekend mornings for a surcharge though there is no restaurant.

Does HA San Mateo Suites allow pets to stay for free?

No, pets aren't allowed at HA San Mateo Suites.

Are there connecting rooms at HA San Mateo Suites?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to HA San Mateo Suites?

The closest major airport to HA San Mateo Suites is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.1 mi away (26 minutes by car).

Are there rooms with balconies that I can book at HA San Mateo Suites?

No, you won't find guestrooms with balconies at HA San Mateo Suites.

HA San Mateo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 234 reviews
Rating 8 - Good. 95 out of 234 reviews
Rating 6 - Okay. 34 out of 234 reviews
Rating 4 - Poor. 15 out of 234 reviews
Rating 2 - Terrible. 10 out of 234 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities
Excellent location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure, helpful friendly staff clean modern room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness
Real Madrid very decent priced location was perfect
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness
friendly staff, convenient location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cheap price, great location, friendly staff and overall great for 1/2 people wanting a good but budget friendly hotel spot in Madrid
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
Amazing location. Close to everything, and even being right above some great bars, noise was never an issue, and we slept great every night.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great central place to stay.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service
Clean.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024
Verified review

8/10 Good

ADHNAN

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was a fair size but had no coffee or safe facilities. The bathroom was tiny, I am 5'9 and struggled to get into the shower with the showerhead very close to my head. There is no staff on site from 6pm-9am but that property is secure, just be mindful that you don't let any drunks into the property from the bar next door. The location is brilliant, lots of coffee shops, restaurants and two metro stations close by. Would I stay here again, solo yes with family no.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and it’s super close to La gran via!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Naziha

Liked: Cleanliness, staff & service
Exellent location!!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great deal, fantastic location
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable stay, staff soo kind and helpful. definitely recommended
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Jaime

Just great

Was great and the people very friendly.
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

CARLOS

Liked: Property conditions & facilities
Unique property.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Olvido

Liked: Cleanliness, property conditions & facilities
Nice, central and quiet
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
Stayed 2 nights in Mar 2025