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DoubleTree by Hilton Madison East

4.0 star property

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Photo gallery for DoubleTree by Hilton Madison East

Reception
Exterior
Breakfast and dinner served
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4402 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪3 min walk‬
  • Place, American Center
    ‪3 min drive‬
  • Place, Madison Area Technical College
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for 1 King Studio Suite Hearing Accessible

In-room safe, desk, laptop workspace, blackout drapes

1 King Studio Suite Hearing Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Studio Suite Mobility Accessible Tub

In-room safe, desk, laptop workspace, blackout drapes

1 King Studio Suite Mobility Accessible Tub

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed

  • Sleeps 1
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • 353 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(129 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(9 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Madison

Located in Greater Sandburg within a short walk of East Towne Mall, DoubleTree by Hilton Madison East is within a mile (2 km) of other popular sights such as American Center. This 226-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 3 min walk - 0.2 miles
  • American Center - 3 min drive - 1.6 miles
  • Madison Area Technical College - 3 min drive - 1.4 miles
  • University of Wisconsin-Madison - 21 min drive - 7.5 miles
  • Camp Randall Stadium - 22 min drive - 17.2 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

DoubleTree by Hilton Madison East

At DoubleTree by Hilton Madison East, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a microwave in a common area.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Madison East?

DoubleTree by Hilton Madison East provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Madison East?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Madison East on May 31, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Madison East?

This hotel is situated in Greater Sandburg within a short 5-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at DoubleTree by Hilton Madison East?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does DoubleTree by Hilton Madison East have a casino on the premises?

No, DoubleTree by Hilton Madison East doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Madison East?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is DoubleTree by Hilton Madison East good for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does DoubleTree by Hilton Madison East have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Madison East feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Madison East serves buffet breakfast for a surcharge each morning at Tailwinds.

Does DoubleTree by Hilton Madison East allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Madison East for a fee of USD 75 per pet, per stay.

Does DoubleTree by Hilton Madison East have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Madison East?

The closest major airport to DoubleTree by Hilton Madison East is Dane County Regional Airport (MSN), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies that I can book at DoubleTree by Hilton Madison East?

No, there aren't any guestrooms at DoubleTree by Hilton Madison East that offer a balcony.

Does DoubleTree by Hilton Madison East host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Madison East.

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1004 reviews
Rating 8 - Good. 145 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Dennis

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a very sketchy area and we had a drunk/drugged individual walk in through the front door and started stealing items from the front desk area and youths walking through the bar restaurant area selling candy and not asked to leave. Also, we ordered two Queen beds but received one King with extremely uncomfortable pull out sofa for the kids, with no option to switch to two Queens like we ordered.
Stayed 1 night in May 2026

8/10 Good

Eric

Stayed 1 night in May 2026

4/10 Poor

Maxwell Harold

Stayed 2 nights in Apr 2026

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The new decor is so welcoming! Having Starbucks in lobby is a big plus. Will definitely stay again.
Stayed 1 night in Apr 2026

10/10 Excellent

Lori

Stayed 1 night in Apr 2026

10/10 Excellent

Chenoa

Stayed 2 nights in Mar 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
Room was nice but elevator situation needs to get fixed as one was out and the other two were very slow.
Stayed 1 night in Feb 2026

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean. Got a king size bed which was great
Stayed 1 night in Feb 2026

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
all 100%- a pure joy staying there with no complaints.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Great staff. Friendly and efficient!
Stayed 1 night in Feb 2026

6/10 Okay

Aidan

Stayed 1 night in Feb 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Check in & out was a breeze. Staff was very helpful. Room was very clean & quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Randy

Stayed 2 nights in Feb 2026

8/10 Good

robin

Business traveler
Liked: Cleanliness, staff & service
quick trip, on business. clean room, nice staff.
Stayed 1 night in Jan 2026

10/10 Excellent

jo anna

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2026

6/10 Okay

Dean

Business traveler
Liked: Cleanliness
Appalling breakfast and service. Cold this , cold that and the other!
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful, room was spotlessly clean, amenities were great.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room! Great atmosphere and very friendly staff. Nice location close to the airport.
Stayed 1 night in Feb 2026

10/10 Excellent

Jing

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and everything was nice and clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, nice tv
Stayed 2 nights in Feb 2026

10/10 Excellent

Dimitrios

Stayed 1 night in Jan 2026

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