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The Urban Hotel Lusaka

3.5 star property

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Photo gallery for The Urban Hotel Lusaka

2 bars/lounges
Lobby
Restaurant
Interior detail
Panoramic Double Room | Premium bedding, desk, laptop workspace, WiFi (free)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
35 Lake Rd, Lusaka, Lusaka Province
  • Place, 37d Gallery
    ‪14 min walk‬
  • Place, Lusaka National Museum
    ‪9 min drive‬
  • Place, Lusaka National Park
    ‪15 min drive‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, WiFi (free)

Double Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, laptop workspace, WiFi (free)

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, desk, laptop workspace, WiFi (free)

Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Executive Room | Premium bedding, desk, laptop workspace, WiFi (free)

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, desk, laptop workspace, WiFi (free)

Panoramic Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Lusaka

Located within a leisurely stroll of 37d Gallery, The Urban Hotel Lusaka is within a 10-minute drive of Kabwata Cultural Village. This 75-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • 37d Gallery - 14 min walk - 0.8 miles
  • Lusaka National Museum - 9 min drive - 5.8 miles
  • Lusaka City Market - 11 min drive - 6.9 miles
  • National Assembly of Zambia - 12 min drive - 6.7 miles
  • Lusaka National Park - 15 min drive - 6.9 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 47 min drive

Restaurants

  • ‪The Old Crow - ‬2 min drive
  • ‪The Other Side - ‬7 min walk
  • ‪Little Bird - ‬19 min walk
  • ‪Cappello - ‬2 min drive
  • ‪Mozambik - ‬2 min drive

About this property

The Urban Hotel Lusaka

Guests of The Urban Hotel Lusaka enjoy free WiFi in public areas, a conference center, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per person one-way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a fireplace in the lobby, a porter/bellhop, and a ballroom.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Beds sport premium bedding. Phones, desks, and wardrobes or closets are also available. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 320210033659

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

The Urban Hotel
The Urban Hotel Lusaka Hotel
The Urban Hotel Lusaka Lusaka
The Urban Hotel Lusaka Hotel Lusaka

Frequently asked questions

Is a free cancellation option available at The Urban Hotel Lusaka?

The Urban Hotel Lusaka provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Urban Hotel Lusaka?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at The Urban Hotel Lusaka on Jul 28, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Urban Hotel Lusaka?

This hotel is located in Lusaka within a short 12-minute walk of 37d Gallery. You'll also find Lusaka National Museum and Chilenje House within a short drive.

Is there parking available at The Urban Hotel Lusaka?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Urban Hotel Lusaka have a casino on the premises?

No, The Urban Hotel Lusaka doesn't have a casino.

Is there an indoor pool at The Urban Hotel Lusaka?

No, there is no indoor pool at this hotel.

Is The Urban Hotel Lusaka good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as a restaurant.

Are there hot tubs at The Urban Hotel Lusaka?

No, this hotel doesn't have a spa tub.

Does The Urban Hotel Lusaka have a restaurant that serves breakfast?

Yes, The Urban Hotel Lusaka serves free buffet breakfast each morning from its restaurant.

Does The Urban Hotel Lusaka allow pets to stay free of charge?

No, pets aren't allowed at The Urban Hotel Lusaka though service animals are welcome.

Are there connecting rooms at The Urban Hotel Lusaka?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Urban Hotel Lusaka?

The closest major airport to The Urban Hotel Lusaka is Lusaka (LUN-Kenneth Kaunda Intl.), which is 13.4 mi away (47 minutes by car).

Are there rooms with balconies at The Urban Hotel Lusaka?

No, there aren't any guestrooms at The Urban Hotel Lusaka that offer a balcony.

Does The Urban Hotel Lusaka host weddings?

There are wedding services available at The Urban Hotel Lusaka if that's in your vacation plans.

The Urban Hotel Lusaka Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Steven

Liked: Staff & service
Disliked: Amenities
A good, well located hotel.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a pick and pay across the road which is nice to have Over all a good stay only small negative is the food was not 100% to my liking
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming Staff, Neat clean rooms,Nice Breakfast, Good Location.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Yuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 9 nights in Mar 2023
Verified

8/10 Good

Anotida

Liked: Cleanliness, property conditions & facilities
Great hotel. Loved the sea food pie and breakfast.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Zoé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room! We enjoyed everything. Staff very welcoming and good restaurant!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Chewe

Liked: Cleanliness, staff & service
Beautiful place. Wonderful ambiance. Great hospitality
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Zambia n a business trip and everyone at the hotel was very welcoming the staff helped where help was needed. Great food and great atmosphere.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Chip

Highly Recommend

Fantastic hotel conveniently located at Crossroads. Room was great and the included breakfast buffet is top notch.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Bazak

Liked: Cleanliness, staff & service
Disliked: Amenities
Location
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean, new, and affordable!
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Berry

Liked: Cleanliness, staff & service, property conditions & facilities
The members of staff are friendly and respectful. The facility is clean and cosy
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the restaurant, my room, tye amenities are top notch! Fabulous experience
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

I am impressed with the urban lifestyle
Stayed 2 nights in May 2025
Verified

8/10 Good

Odd Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was recently built making it clean
Verified

8/10 Good

Desire Elese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Urban Hotel Lusaka and was impressed by its modern design and high-quality amenities. The rooms were clean and well-appointed, providing a comfortable stay. The on-site restaurant offered a good selection of meals, and the staff were friendly and attentive. The hotel's location near embassies and government offices was convenient, and its proximity to a shopping center (15 minutes driving distance) was a plus. Overall, it was a pleasant experience, and I would recommend it to others visiting Lusaka.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
It is a newer hotel. Felt safe. They have a bank and 🏧 on the second floor with a guard.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

DETRIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average.. Room a bit small stayed in double room.. perfect for 1 person to sleep and go..
Stayed 1 night in Mar 2024
Verified

8/10 Good

Chewe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually face challenges checking in when I book via Expedia. But i was gladly and smoothly checked in this time around. Without any hustle Food was great, room was clean, shower was powerful. I enjoyed my stay
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Kenneth

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great location for me as it is close to work. Very comfortable room and lobby. I had à la carte dinner at the restaurant and really enjoyed the food. Hallway can be a bit noisy (no carpet to absorb the noises).and breakfast buffet (normally opened at 6:30am) wasn't fully displayed until almost 7am.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Janvier

Liked: Cleanliness, property conditions & facilities
The property would do better by having a gym
Stayed 1 night in Jun 2023