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Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Front of property
Restaurant
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(69 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Krone Luzern is next to Lucerne Town Hall and Mill Bridge. Each of the 29 rooms at this 3-star hotel includes a minibar, an espresso maker, and a TV.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lion Monument - 10 min walk - 0.5 miles
  • Chateau Guetsch - 12 min walk - 0.6 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel in Lucerne with a restaurant
Guests of Altstadt Hotel Krone Luzern enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is available for CHF 32 per day. The front desk has multilingual staff that can help with concierge services, dry cleaning/laundry, and securing valuables. This historic hotel also has laundry facilities.
Guests can expect free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and portable fans are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on Nov 14, 2025 start from $215.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Altstadt Hotel Krone Luzern?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of KKL Lucerne. You'll also find Loewenplatz and Bourbaki Panorama less than a mile away.

Is there parking available at Altstadt Hotel Krone Luzern?

Yes, valet parking is offered for CHF 32 per day.

Does Altstadt Hotel Krone Luzern include a casino at the property?

No, Altstadt Hotel Krone Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Krone Luzern?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadt Hotel Krone Luzern?

Amenities that appeal to couples at this historic hotel include a minibar, heated floors, and an espresso maker.

Are there hot tubs at Altstadt Hotel Krone Luzern?

No, there isn't a spa tub at this hotel.

Does Altstadt Hotel Krone Luzern have a restaurant that serves breakfast?

Yes, Altstadt Hotel Krone Luzern serves buffet breakfast each morning for a surcharge from its restaurant.

Does Altstadt Hotel Krone Luzern allow pets to stay for free?

Although they can't stay for free, pets are welcome at Altstadt Hotel Krone Luzern for a fee of CHF 10 per pet, per day.

Are there connecting rooms at Altstadt Hotel Krone Luzern?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Altstadt Hotel Krone Luzern?

No, there aren't any guestrooms with balconies at Altstadt Hotel Krone Luzern.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1018 reviews
Rating 8 - Good. 381 out of 1018 reviews
Rating 6 - Okay. 93 out of 1018 reviews
Rating 4 - Poor. 14 out of 1018 reviews
Rating 2 - Terrible. 16 out of 1018 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Close to everything including the train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and service. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Neat, clean and centrally located
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 2 nights in Jul 2025

8/10 Good

Xi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Stayed 3 nights in Jul 2025

10/10 Excellent

Manish, Missouri City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, close to train station.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Amenities
Great location, convenient and quiet
Stayed 2 nights in Jun 2025

6/10 Okay

John

Traveled with family
Noisy
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
The hotel is at a good location in the old town. Hotel is clean. However, it was noisy due to construction across the street. My bathroom shower/shampoo soap bottle was not filled so I had no soap to use while showering and couldn’t call front desk because it’s past 9 pm. 😣
Stayed 2 nights in May 2025

8/10 Good

Ranald, Fredericton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff. Construction was a bother.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Stayed 2 nights in May 2025

8/10 Good

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; very good breakfast! Janine served GF bread to my husband and he was happy! USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub! I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.
Stayed 3 nights in May 2025

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely property to stay at. The lady at front desk was very friendly and helpful. The room was clean and spacious and had all the necessary amenities/toiletries. The view from my room was gorgeous as it looked out into Old Town. The one factor I didn't really like was that the cleaning team starts very early in the day (around maybe 8am) and the noise would echo through the hall to my room. I wanted to catch up on some sleep but wasn't able to due to the noise. The hotel location was very convenient. I would still want to come back to stay at this hotel the next time i visit Lucerne.
Stayed 1 night in May 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Perfect location, right in old town, lots to see and do.plenty of restaurants close by. I think the hotel was converted from an old house. The room is quite muggy and small insects fly in when you open the window. Overall it was a very good hotel.
Stayed 3 nights in Apr 2025

2/10 Terrible

Guohong

Traveled with family
Liked: Property conditions & facilities
Reception staff behavior – I found the front desk staff to be quite rude and unhelpful during check-in and throughout my stay. I expected more courteous and professional service. Lack of air conditioning – The room was uncomfortably warm, and I was surprised to find that the hotel did not provide air conditioning or any effective alternative. Uncomfortable mattress – The mattress was extremely uncomfortable, making it difficult to get a good night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Nice hotel, centrally located in the old town. Convenient to everything. Our room was nice and comfortable. Breakfast (fee) was superb with an awesome attendant. Staff was professional and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this hotel. Great location and access to public transit.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

The location could not have been better to explore the Old Town!
Stayed 2 nights in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

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