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Quality Suites Lubbock Southwest

2.5 star property
Hotel with free parking, near South Plains Mall

Choose dates to view prices

Photo gallery for Quality Suites Lubbock Southwest

Lobby
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Lubbock

South Plains Mall is a short stroll from Quality Suites Lubbock Southwest, and other popular attractions like Lubbock Premiere Cinema are within a mile (2 km). This 65-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • South Plains Mall - 9 min walk - 0.5 miles
  • Lubbock Premiere Cinema - 14 min walk - 0.8 miles
  • Huneke Park - 3 min drive - 2.1 miles
  • Texas Tech University - 7 min drive - 6.8 miles
  • Buddy Holly Center - 9 min drive - 9.3 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Barnes & Noble Café - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel with free parking, near South Plains Mall
Quality Suites Lubbock Southwest features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

Is free cancellation available at Quality Suites Lubbock Southwest?

Quality Suites Lubbock Southwest provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Suites Lubbock Southwest?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Quality Suites Lubbock Southwest on Feb 15, 2026 start from $58.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Quality Suites Lubbock Southwest?

This hotel is located in Lubbock, a short 10-minute walk from South Plains Mall and also 17 minutes on foot from Lubbock Premiere Cinema. You'll also find West End Center and Spectrum & OMNI Theater within a short drive.

Will I be able to park at Quality Suites Lubbock Southwest?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Suites Lubbock Southwest include a casino at the property?

No, Quality Suites Lubbock Southwest doesn't have a casino.

Is there an indoor pool at Quality Suites Lubbock Southwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Quality Suites Lubbock Southwest?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Quality Suites Lubbock Southwest?

No, there isn't a spa tub at this hotel.

Does Quality Suites Lubbock Southwest have a restaurant that serves breakfast?

Quality Suites Lubbock Southwest offers free full breakfasts each morning though there is no restaurant.

Does Quality Suites Lubbock Southwest allow pets to stay for free?

No, pets aren't allowed at Quality Suites Lubbock Southwest though service animals are welcome.

Are there connecting rooms at Quality Suites Lubbock Southwest?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Suites Lubbock Southwest?

The closest major airport to Quality Suites Lubbock Southwest is Preston Smith Intl. Airport (LBB), which is 14.7 mi away (19 minutes by car).

Can I book a room with a balcony at Quality Suites Lubbock Southwest?

No, at Quality Suites Lubbock Southwest, there aren't any guestrooms that list a balcony.

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Room was super dirty and the showers did not work properly
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

2/10 Terrible

Julio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was horrible, very dirty and smelled. They did not have any other 2 twin bed. We left. How can I get my money back?
Stayed 1 night in Nov 2025

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness
Before booking this property, be aware that there is no elevator in the building. This should be an ADA violation. The only other issue observed during our stay is that the only working outlets in our room were the ones in the walls. If you need to charge any type of device, you must plug the adapter into a wall outlet which is hidden behind the furniture. None of the outlets in the lamps worked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

Barrett

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful always making sure my stay was great
Stayed 2 nights in Nov 2025

2/10 Terrible

Shawnee

Liked: Staff & service
Disliked: Cleanliness, amenities
The room had mold on the air condition and it also had mold in the restroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Ignacio

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Motel was okay. It was older but clean. Staff was good.
Stayed 1 night in Oct 2025

4/10 Poor

Leticia

Stayed 2 nights in Oct 2025

10/10 Excellent

ANTHONY

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was spotless the staff was friendly and the breakfast was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff and room were delightful. At breakfast, they were stale bagels and only chocolate chip muffins. The biscuits were stale and the only meat there was is in the gravy. We were kind of expecting a better breakfast than that but everything else was perfect
Stayed 1 night in Oct 2025

8/10 Good

Bekki

Liked: Cleanliness, staff & service, amenities
Staff and Lobby atmosphere
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Liked: Cleanliness, amenities, property conditions & facilities
Great place.. fabulous staff... CLEAN!
Stayed 3 nights in Oct 2025

2/10 Terrible

Jaceson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Alicia

Traveled with family
Liked: Staff & service, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are light sleeping on concrete, but other than that the hotel was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great half-way stop for drive from CO to Houston

Clean room, friendly & helpful staff, room temp control worked well, breakfast was ample with a variety of choices, location is great...close enough to walk to restaurants if one is up for a walk. Easy access off the Loop. Ample parking and felt safe.
Stayed 1 night in Oct 2025

6/10 Okay

Rhonda

Traveled with family
Disliked: Cleanliness
Friendly staff and the A/C in the room worked great. The beds were fine, but the pillows not so much. The wifi was terrible (almost non-existent). The cleanliness is debatable, I took a shower (water pressure was ok), the shower curtain looked like it had mold at the bottom. After showering and walking around the room barefoot, looked at my feet and the bottoms of my feet were black! The floors were hard surface floors, not carpet, so should be easier to keep clean, but these clearly had not been cleaned in a while. Did not partake in the breakfast offered, but did have the coffee, which was really good.
Stayed 2 nights in Oct 2025

8/10 Good

Wipawon

Stayed 1 night in Oct 2025

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey dirty and unprofessional staff
Stayed 1 night in Oct 2025

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