MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel in Louisville with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites Louisville Jeffersontown

Gazebo
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪3 min drive‬
  • Place, Bluegrass Indoor Karting
    ‪5 min drive‬
  • Place, Skyview Park
    ‪6 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Louisville

Located in Jeffersontown within 2 miles (3 km) of Southeast Christian Church, MainStay Suites Louisville Jeffersontown is within a few miles (5 km) of Hunnington Place Shopping Center. This 76-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Southeast Christian Church - 3 min drive - 1.5 miles
  • Bluegrass Indoor Karting - 5 min drive - 1.1 miles
  • Skyview Park - 6 min drive - 1.5 miles
  • Kentucky Exposition Center - 17 min drive - 15.5 miles
  • KFC Yum Center - 18 min drive - 16.0 miles

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Starbucks - ‬4 min walk

About this property

MainStay Suites Louisville Jeffersontown

Hotel in Louisville with a fitness center and a 24-hour front desk
MainStay Suites Louisville Jeffersontown features a gym, free WiFi in public areas, and coffee in a common area. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, laundry facilities, and a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is a free cancellation option available at MainStay Suites Louisville Jeffersontown?

MainStay Suites Louisville Jeffersontown offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on Dec 29, 2025 start from $57.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near MainStay Suites Louisville Jeffersontown?

This hotel is situated in Jeffersontown, close to Oxmoor Center, E.P. Tom Sawyer State Park, and Mall St. Matthews. You'll also find Hunnington Place Shopping Center and Hurstbourne Corners Shopping Center within a short drive.

Is there parking available at MainStay Suites Louisville Jeffersontown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does MainStay Suites Louisville Jeffersontown feature a casino on the premises?

No, MainStay Suites Louisville Jeffersontown doesn't have a casino.

Is there an indoor pool at MainStay Suites Louisville Jeffersontown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at MainStay Suites Louisville Jeffersontown?

Amenities at this hotel that appeal to couples include a kitchenette and a 24-hour front desk.

Are there hot tubs at MainStay Suites Louisville Jeffersontown?

No, there isn't a spa tub at this hotel.

Does MainStay Suites Louisville Jeffersontown have a restaurant with a breakfast menu?

No, MainStay Suites Louisville Jeffersontown doesn't have a restaurant that serves breakfast.

Does MainStay Suites Louisville Jeffersontown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Louisville Jeffersontown for a fee of USD 10 per accommodation, per night.

Are there connecting rooms at MainStay Suites Louisville Jeffersontown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to MainStay Suites Louisville Jeffersontown?

The closest major airport to MainStay Suites Louisville Jeffersontown is Louisville, KY (LOU-Bowman Field), which is 8.8 mi away (12 minutes by car). Another top airport is Louisville Intl. Airport (SDF), which is located 14.2 mi away (18-minute drive).

Can I book a room with a balcony at MainStay Suites Louisville Jeffersontown?

No, at MainStay Suites Louisville Jeffersontown, there aren't any guestrooms that list a balcony.

MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone & everywhere was great / made for a wonderful experience
Stayed 11 nights in Sep 2025

10/10 Excellent

Libby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Louder than Life and the front desk woman was amazing. I unfortunately didn’t catch her name but she was very upbeat and warmly welcomed us after our drive.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good result

Room was nice. Clean everything worked and in good shape. Someone tried to break into my vehicle. They put a screw into one of my tires twice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant week stay at this hotel. Quiet. Excellent staff. Roberta took care of any issues I had quickly. I just wish they offered breakfast in the mornings.
Stayed 7 nights in Sep 2025

2/10 Terrible

Heather

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
For the money you have to pay i would expect room service wven if I'm staying for 1 week. But NO you are expected to take out your own garage, bring down your towels to exchange dor clean ones and even have ro ask for toilet paper!!! They do absolutely nothing for tou during your stay here. I paid to work!!!! Not a vacation at all.
Stayed 7 nights in Sep 2025

4/10 Poor

Nicole

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained except for the dishwasher was out of order. Initially we had a problem with the TV but maintenance quickly responded and fixed the issue as soon as they were notified, it just had a bad cable. Staff was friendly and helpful.
Stayed 5 nights in Sep 2025

4/10 Poor

Sherry

Business traveler
Disliked: Cleanliness, property conditions & facilities

Not Changed

Room had 2 gallons of roach spray on counter, a pile of damp towels in closet, bottle of disinfectant on tub, hair in toilet, room smelled like old grease all weekend. Key card not keyed correctly, had to go back to desk for new keys. Requested 1st floor, got 3rd floor. Have to bring towels to desk to replace if wanted, hallway with hole under carpet on 3rd floor, and mgr using foul language after we left check in with another individual. Grounds with cig butts and as we walked in each night, smell of "drug" so strong!
Stayed 2 nights in Sep 2025

8/10 Good

Daryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Holly

Stayed 4 nights in Sep 2025

10/10 Excellent

Charlotte

Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely do NOT recommend!!

I have no words....we turned into the parking lot and immediately could smell marijuana. Upon entering the building, the odor was even stronger and throughout the entire building/elevator the odor was consistent. The lady working the front desk was more concerned about taking another bite of her dinner before assisting me to check in. Upon entering our room there was a sticky substance on the counter tops, the trash hadn't been completely emptied, and the bed looked as if it was made in a hurry. If we weren't completely exhausted from our drive, we would've looked to stay somewhere else. Thankful we just had to stay one night and then could get the heck out of there.
Stayed 1 night in Aug 2025

10/10 Excellent

nanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Maxwell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super kind front desk staff kindly gave us another room after ours had water dripping on the AC from the unit above. New unit was clean and was super comfy!
Stayed 1 night in Aug 2025

2/10 Terrible

Dena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS was not a good experience and my room was not usuable so I end up leaving and losing my money to the room.
Stayed 1 night in Jul 2025

8/10 Good

Courtney

Stayed 2 nights in Aug 2025

8/10 Good

Darryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break up a long trip.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

4/10 Poor

Frank

Traveled with family
Disliked: Room comfort

Never again

The bed was the most uncomfortable bed. The air conditioning went out on a 95 degree day , the elevator was super loud and it jumped a couple inches when the doors opened. I’m not sure what was worse, the smell of weed in the hallways or the smell of burnt beans someone was cooking.
Stayed 2 nights in Jul 2025

4/10 Poor

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, room was clean. Was just what was needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025