Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property
Suburban hotel with area shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool, sun loungers
Exterior
Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Daily buffet breakfast (USD 15 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Place, Mall St. Matthews
    ‪5 min drive‬
  • Place, Oxmoor Center
    ‪6 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪14 min drive‬

Room options

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Louisville

Located in Jeffersontown, Holiday Inn Louisville East - Hurstbourne by IHG is 3.1 mi (5 km) from Oxmoor Center and within a 10-minute drive of other popular attractions like Mall St. Matthews. This 187-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Mall St. Matthews - 5 min drive - 3.9 miles
  • Oxmoor Center - 6 min drive - 4.5 miles
  • Louisville Mega Cavern - 11 min drive - 9.0 miles
  • Louisville Zoo - 12 min drive - 9.0 miles
  • Kentucky Exposition Center - 15 min drive - 11.9 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪IHOP - ‬3 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Suburban hotel with area shuttle service and a fitness center
Guests staying at Holiday Inn Louisville East - Hurstbourne by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per day
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Frequently asked questions

Are free cancellation options available at Holiday Inn Louisville East - Hurstbourne by IHG?

Holiday Inn Louisville East - Hurstbourne by IHG provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne by IHG?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne by IHG on Oct 4, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Louisville East - Hurstbourne by IHG?

This hotel is situated in Jeffersontown within a short 16-minute walk of Hunnington Place Shopping Center. You'll also find E.P. Tom Sawyer State Park and Mall St. Matthews within a short drive.

Is parking available on site at Holiday Inn Louisville East - Hurstbourne by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Louisville East - Hurstbourne by IHG have a casino at the property?

No, Holiday Inn Louisville East - Hurstbourne by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Louisville East - Hurstbourne by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Louisville East - Hurstbourne by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Louisville East - Hurstbourne by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Louisville East - Hurstbourne by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Louisville East - Hurstbourne by IHG serves buffet breakfast for a surcharge each morning at Winners Circle Restaurant.

Will Holiday Inn Louisville East - Hurstbourne by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Louisville East - Hurstbourne by IHG for a fee of USD 25.00 per accommodation, per day.

Are there connecting rooms at Holiday Inn Louisville East - Hurstbourne by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Louisville East - Hurstbourne by IHG?

The closest major airport to Holiday Inn Louisville East - Hurstbourne by IHG is Louisville, KY (LOU-Bowman Field), which is 6 mi away (10 minutes by car). Another top airport is Louisville Intl. Airport (SDF), which is located 11.4 mi away (15-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Louisville East - Hurstbourne by IHG?

No, at Holiday Inn Louisville East - Hurstbourne by IHG, there aren't any guestrooms that list a balcony.

Reviews

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 652 reviews
Rating 8 - Good. 194 out of 652 reviews
Rating 6 - Okay. 98 out of 652 reviews
Rating 4 - Poor. 59 out of 652 reviews
Rating 2 - Terrible. 39 out of 652 reviews

Reviews

4/10 Poor

Brooke

Traveled with family
Disliked: Property conditions & facilities
My experience was terrible. At check in my key didn’t work, I returned it and they fixed it. I went back upstairs to check into my room and it was someone else’s room!! After the third time, I finally was able to get into the right room. It smelled funny and wasn’t the cleanest!! To top Everything off the cable wasn’t working for the two days of my stay. I would not stay at this Holiday Inn again.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was okay. It was clean and the staff was very nice and friendly. But there is an old section of the hotel that needs to be torn down. It’s all boarded up and looks uninhabitable. From our room window overlooking the area it’s disgusting, water standing, old furniture outside, it’s just unsanitary and unsightly.
Stayed 2 nights in Jun 2025

8/10 Good

michael

Stayed 1 night in Jun 2025

10/10 Excellent

Nola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the filthy microwave our stay was great. Our room was clean. Our bed was new and clean and and our pillows were great too. We didn’t find any bugs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Garry

Stayed 1 night in Jun 2025

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were graded with a pleasant welcome from Brittney at the front desk. She knew the answer to each and every question we had we had a little problem, nothing major and we called down to the front desk and she took care of it right away. There are some people that work Customerservice these days That act like it’s a chore to do their job but once you meet Brittney at Holiday Inn you’ll see that she takes her job very seriously and she does it very well. If I were in management, she would definitely be one of my assistance or a supervisor with her at the front desk. I would know my business is going to Be Run the right way and our guest will be very happy thank you Brittney for welcoming us to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and very very clean. To be an older hotel don’t let it discourage you from staying here. The older part is not part of the hotel now it is just the large building and it’s definitely a hotel I will continue to reside at when I come to Louisville. Looking for a beautiful event space this place several meeting rooms to ball rooms!! Excellent management and staff. Especially the young lady works the evening shift I’m not sure of her name but she’s the best dark hair curls she’s so kind!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marion, Stockbridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 2 nights in Apr 2025

8/10 Good

Marion, Stockbridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean quiet
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Karle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and seems rundown. When I arrived in my hotel room, there was old food in the fridge from previous guests.
Stayed 2 nights in May 2025

10/10 Excellent

Nita

Stayed 3 nights in May 2025

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled
Stayed 1 night in Feb 2025

10/10 Excellent

Traci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

lisa

Business traveler
Liked: Cleanliness, staff & service
The air did not work right in the room. The location was good for what we were doing there.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I paid a deposit on condition of room in cash for $60. I tried to get back and they said I did not pay for security deposit. I called several times and they refused to resolve issue. This is an untrustworthy place because they don't seem to exude honesty in their business relationships. I don't trust this particular facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Lana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025

6/10 Okay

John

Disliked: Property conditions & facilities
While checking out Monday morning 4/21, I asked the desk clerk to speak with the manager, whom I was not available. The clerk courteously, asked if he could help me with anything. I told him I wished to advise them of what I felt was a dangerous condition in the bathroom tub as being VERY, VERY slick/slippery to step into when wet, causing a slip/fall condition. Which I did experience, and fortunately with some fast footwork saving me a potential accident and the hotel owners a potential expensive lawsuit. Also, as a note the operation of the shower was not obvious and quite perplexing being controlled by a valve under neath the water faucet out of plain site. John R Ford
Stayed 1 night in Apr 2025

8/10 Good

Holly Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rundown abandoned hotel was a little disconcerting upon arrival but the overall hotel itself was very nice. The walls are very thin. We could hear other guests at all hours.
Stayed 2 nights in Apr 2025

2/10 Terrible

Taylor

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whoever was working the front desk Thursday evening she was completely rude and outta pocket for no reason. Asked if they had handicap rooms and she said she wouldn’t change it which was no problem until she started with her little rude comments. WILL NEVER stay again may look nice but staff makes the hotel feel hostel!
Stayed 1 night in Apr 2025