It was a beautiful, quiet property. Staff was nice. Great amenities!
We were transferred to a different hotel. Residence Inn I really liked the full kitchen in the room
Train horns blew frequently at night - street traffic noise was considerable so did not sleep much. The property itself is very nice and breakfast was great. Staff was friendly and the bed comfortable. Will probably not stay here again due to noise.
Staff was very friendly and helpful. Location was nice and quiet.
Specious room and cleanness. My son wanted pancake maker for breakfast.
Very friendly staff, clean room, and safe area! It was close to restaurants and shopping.
I was happy with the hotel overall however it did rain IN our room our last night there and had to put towels in the window. The bathroom darkness stinks. The annoying click everytime the air kicks on and off drove me crazyvas it sounds like someone trying to get in your room which as a mom is scary. Finally i was not happy my bill said $380 and chnage yet my credit statement reads higher.
Access to the hotel from the highway was fairly easy.
Very nice, clean room in a very nice area of Louisville. Would definitely recommend this hotel!
I arrived at 1:30am, with my wife and two small children, to find the hotel was overbooked and had no room to accommodate us. This was in spite of the fact that I had called earlier in the afternoon to advise of a late check-in, and was told our room was guaranteed confirmed. The night manager was helpful in finding another hotel 20 minutes away, however the nightmare began when I contacted Orbitz who had to have their "relocation team" change the reservation to the new hotel. It took over an hour and a half to compete that process. At 3am, we were exhausted as we finally checked into the other hotel. The Orbitz representative was unable to offer me any compensation for our significant inconvenience. This was the first and last time I use Orbitz. Spend a few extra dollars and book directly through the hotel. It's well worth avoiding this type of trouble.
Great check in on a Friday . Very clean with good water pressure.
Friendly staff. Clean. Had everything we needed for a one night stay.
A nice and clean hotel just outside of Louisville but still close to restaurants and stores. Excellent breakfast buffet.
Worked very well for us. Room and hotel very clean and comfortable. Staff very nice.
The hotel meet our needs. Couches in ros are huge. Our toilet didn't flush, we arrived late and didn't want to call the front desk just wanted to sleep. The pool is small and was packed! Breakfest was good lots of options! Lobby is very modern looking. Overall it meet our needs!!
We checked in late and the staff was friendly. When we left the next morning the some of the housekeeping staff greeted us and were very nice.
The hotel was great for a small staycation with my nephews. There was plenty of space for sleeping and playing with toys they received for Christmas. The hotel was modern and clean. Free breakfast was a great amenity. There was variety and healthy choices. The noon check out was great and gave us extra time to swim.
Very clean rooms and hotel! Staff was friendly, in fact they left some candy for the kids between two figurines when they cleaned. Very cute. I would stay again. Also, the area was clean and centralized for activities.
Loud air conditioner constantly running on and off. Pool was closed one day. Room was not cleaned properly before we arrived. Manager and staff went out of their way to make it right.
IceLand Sports Complex is within a mile (2 km) of Springhill Suites By Marriott Louisville Hurstbourne North, and other popular sites like E.P. Tom Sawyer State Park are within a couple of miles (3 km). This 142-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM.
All 142 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include sofa beds, microwaves, and coffee makers. Housekeeping is available on request.
At Springhill Suites By Marriott Louisville Hurstbourne North, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
It was a beautiful, quiet property. Staff was nice. Great amenities!
Thank you so much for taking the time to provide your feedback! We are so happy to know you had an enjoyable stay with us! We look forward to being able to serve you again the next time your travels bring you back to Louisville!
We were transferred to a different hotel. Residence Inn I really liked the full kitchen in the room
Hi Anonymous, We are delighted to hear you enjoyed Residence Inn Northeast and are so glad to now welcome back guests at our hotel! We would love to see you at SpringHill Suites next time you visit Louisville.
Train horns blew frequently at night - street traffic noise was considerable so did not sleep much. The property itself is very nice and breakfast was great. Staff was friendly and the bed comfortable. Will probably not stay here again due to noise.
Hi Anonymous, Thanks so much for staying with us and glad you enjoyed our hotel and team! I apologize for the noise and assure you that we rarely have issues with noise given our suburban location.
Staff was very friendly and helpful. Location was nice and quiet.
Hi Anonymous, Thanks so much for staying with us ad the kind words concerning our hotel and phenomenal staff. We would love to see you again next time you visit Louisville.
Specious room and cleanness. My son wanted pancake maker for breakfast.
Hi Thomas, Thanks so much for staying with us and glad you had an enjoyable experience. Although we don't serve pancakes, we do have two make-your-own waffle stations on weekends. We would love to see you again next time you visit Louisville.
Very friendly staff, clean room, and safe area! It was close to restaurants and shopping.
Hi Anonymous, Thanks so much for staying with us and glad you had an enjoyable experience! We really are blessed to be in an area with so many attractive options for dining and shopping. We would love to see you again next time you visit Louisville!
I was happy with the hotel overall however it did rain IN our room our last night there and had to put towels in the window. The bathroom darkness stinks. The annoying click everytime the air kicks on and off drove me crazyvas it sounds like someone trying to get in your room which as a mom is scary. Finally i was not happy my bill said $380 and chnage yet my credit statement reads higher.
Hi Anonymous, Thanks so much for staying with us and I apologize concerning the issues with our rooms. I will definitely have our engineering department work to correct those issues with your suite. No worries concerning your bill as our system authorizes an approximate $20 extra per night and a couple business days after checkout you will see it convert to the actual charge on your folio. If you have any questions, please feel free to give me a call at the hotel and we would love to have you stay with us again!
Access to the hotel from the highway was fairly easy.
Hi Anonymous, Thanks for staying with us and glad you found our location very convenient! We'd love to see you again next time your travels bring you to Louisville.
Very nice, clean room in a very nice area of Louisville. Would definitely recommend this hotel!
Hi Anonymous, Thanks for taking the time to review our hotel and I'm glad you enjoyed our atmosphere and cleanliness! We are working very hard to continue to live up to our high Marriott standards.
Thank you so much for taking the time to provide your feedback! We are so happy to know you had a great stay with us and we look forward to serving you again the next time your travels bring you back to Louisville!