Bueno
Very beautiful, elegant atmosphere in lobby and dining/bar areas. Pool looked nice. The bad.... walls seemed thin as I heard a baby crying on and off for hours in the night.
Very well decorated...comfortable up to date
My stay was fine except the fact I never requested to pay for parking on my last day of stay and I was charged for parking even though I did not request nor used their parking facilities on my last day of stay, also I was charged with using the rooms telephone which was ridiculous because I’ve never used a hotel rooms phone in my life so it felt like they made up imaginary charges to avoid sending me back even a portion of my security deposit.
Really busy hotel the lines are long to check in. They need more helpful staff.
Thx
The bed is so comfortable that I chose this hotel specifically on my next layover for the bed and it was, again, the best. It's super quiet and clean. I have had an early flight the next day so I haven't needed a continental breakfast option. I had a nice hot tea in the morning in the room. I'd for sure stay here again if I layover in LA. Front desk clerk was friendly and chipper.
Pros: very nice inside. Nice room with comfortable bed. Helpful staff. Close to airport. Three shuttles running. Cons: double charged for room (rectified). A charge for internet (waved when i signed up for Marriott app). A bit of a walk to other conveniences
Food is also awesome in diner
The ADA wheelchair accessible 2 queen room is not completely ADA compliant. Couldn’t fit a wheelchair in between the beds to get over onto them and the frames are bolted to the wall so they couldn’t be moved either. The shower bench was dirty in the grooves and underneath and the handheld shower to use on the shower bench was barely more than a trickle making it hard to rinse off well. The hot water in the shower took 5-10 minutes to heat up for the whole stay.
Overall as a Bonvoy member I liked this hotel. Not the 1st time I stayed there!
My reservation was for a king bed. At check in they over booked the hotel and provided double beds with no compensation for their mistake. I'm 6’4 so unpleasant sleep. Food options were limited and quality of breakfast was marginal. Also had to experience a fight at 9am between two guests and a restaurant manager and was supposed to act like that was normal at a Westin. For the money not a good option and very disappointed.
Check in was slower than expected. There were quite a few waiting to check in but only one desk person seemed effective. There were no grab and go food options for late night arrivals which seemed strange at an airport location. Service was generally very good and we enjoyed our stay.
Great location but it's under construction. Wish I was informed would have chosen another place to stay.
You have a strike at 630 am until 730am. They didnt let me rest. Very sad
The Westin Los Angeles Airport tiene 747 opciones de hospedaje con aire acondicionado, caja de seguridad (con espacio para laptop) y periódicos gratis. Las camas tienen colchones pillow-top y ropa de cama de alta calidad. Hay disponible televisión LCD con canales por cable premium. Los baños están equipados con tina con regadera y secadora de cabello.
Este hotel en Los Ángeles ofrece acceso a wifi (con cargo). Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono. Las habitaciones también incluyen agua embotellada de cortesía y cafetera y tetera.
The Westin Los Angeles Airport tiene tina de hidromasaje y sala de fitness abierta las 24 horas. Este hotel dispone de un restaurante, una cafetería y snack bar o deli. Los huéspedes se pueden relajar con una bebida en uno de los 2 bares o lounges de este hotel. Esta propiedad tiene un área con computadoras y acceso a wifi gratis.
El espacio para eventos mide 1217 metros cuadrados e incluye área para conferencias. Este hotel de negocios también dispone de terraza, tienda de regalos o puesto de periódicos y periódicos gratis en el lobby. Se ofrece de forma gratuita traslado de ida y vuelta al aeropuerto disponible las 24 horas. Se ofrece estacionamiento en las instalaciones (con cargo).
En The Westin Los Angeles Airport está prohibido fumar.
Este hotel se encuentra en Westchester, a 5 km de Hollywood Park Casino, SoFi Stadium y Centro de eventos Kia Forum. Centro Deportivo Toyota y YouTube Theater también se encuentran a 5 km (3 mi). Aviation/Century Station se encuentra a 5 min caminando, y Aviation/LAX Station se encuentra a 26 min a pie.
Este hotel para no fumadores cuenta con un restaurante, 2 bares o lounges y una sala de fitness abierta las 24 horas. También se ofrecen wifi gratis en las áreas comunes y traslado desde/hacia el aeropuerto gratis. Además, la propiedad dispone de un snack bar o deli, una cafetería y una tina de hidromasaje.
Bueno
Very beautiful, elegant atmosphere in lobby and dining/bar areas. Pool looked nice. The bad.... walls seemed thin as I heard a baby crying on and off for hours in the night.
Very well decorated...comfortable up to date
Dear Kathleen, Thank you for the kind remarks about The Westin Los Angeles Airport. We are thrilled to learn you had an enriching stay and how much you enjoyed our rejuvenating property. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Be Well, Mark Goldrup,General Manager
My stay was fine except the fact I never requested to pay for parking on my last day of stay and I was charged for parking even though I did not request nor used their parking facilities on my last day of stay, also I was charged with using the rooms telephone which was ridiculous because I’ve never used a hotel rooms phone in my life so it felt like they made up imaginary charges to avoid sending me back even a portion of my security deposit.
Dear Aaron, We always want our guests to leave with a favorable impression of our hotel; therefore, we truly apologize for not meeting your expectations. We are very sorry for the inconvenience you encountered with the charges on your card. Your frustration is fully understandable, and we will share this appropriately. We are very grateful for your patience and understanding. Thank you for bringing this to our attention, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Be Well, Mark Goldrup,General Manager
Really busy hotel the lines are long to check in. They need more helpful staff.
Dear Wendy, We appreciate you taking the time to share your review with us. We sincerely apologize for the inconvenience you experienced during check-in due to the long wait. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. Thank you for your patience, and we hope you will give us another opportunity to serve you in the future.Be Well, Mark Goldrup,General Manager
Thx
Dear Komal, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager
The bed is so comfortable that I chose this hotel specifically on my next layover for the bed and it was, again, the best. It's super quiet and clean. I have had an early flight the next day so I haven't needed a continental breakfast option. I had a nice hot tea in the morning in the room. I'd for sure stay here again if I layover in LA. Front desk clerk was friendly and chipper.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Pros: very nice inside. Nice room with comfortable bed. Helpful staff. Close to airport. Three shuttles running. Cons: double charged for room (rectified). A charge for internet (waved when i signed up for Marriott app). A bit of a walk to other conveniences
Dear James, Thank you for your candid feedback. We are delighted you loved our ideal location, well-appointed guestrooms, and attentive service. However, we truly apologize for the disappointing experience you encountered and any miscommunication from our end. We appreciate your patience and are glad this was resolved to your satisfaction. . It was a pleasure accommodating you, and we hope you will stay with us again whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager
Food is also awesome in diner
Dear Bruce, Thank you for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations, especially with our distinctive culinary offerings. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager
Dear Leon, it was a pleasure having you as our guest at The Westin Los Angeles Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Be Well, Mark Goldrup, General Manager.