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Sheraton Universal Hotel

4.0 star property
Hotel with an outdoor pool, 8-minute walk to Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

43-inch LCD TV with cable channels, TV
Property amenity
Lobby sitting area
Pool views, open select days
Premium Room, 2 Queen Beds, Non Smoking, Lanai | Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, Warner Brothers Studio
    ‪4 min drive‬
  • Place, Hollywood Bowl
    ‪4 min drive‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(359 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(217 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(215 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(159 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room | 43-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(111 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 4 min drive - 2.8 miles
  • Hollywood Bowl - 4 min drive - 2.8 miles
  • Hollywood Walk of Fame - 6 min drive - 3.7 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk
  • ‪Minion Café - ‬10 min walk
  • ‪Carl's Jr. - ‬11 min walk

About this property

Sheraton Universal Hotel

Hotel with an outdoor pool, 8-minute walk to Universal Studios Hollywood
At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 57 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Lobby
Hilton Los Angeles/Universal City
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,679 reviews
$169 nightly
The price is $196
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 49 per night)
  • Secured valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 49 per night (in/out privileges)
  • Secured valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Nov 30, 2025 start from $183.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests positively rate the hotel's walkable location in Universal City, and it's a short 8-minute walk from Universal Studios Hollywood and also 12 minutes on foot from Universal CityWalk. You'll also find Hollywood Bowl and Hollywood Walk of Fame within a short drive.

Is there parking available at Sheraton Universal Hotel?

Yes, secured valet parking is offered for USD 57 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton Universal Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Are there hot tubs at Sheraton Universal Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Sheraton Universal Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.5 mi away (25-minute drive).

Are there rooms with balconies that I can book at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Reviews

Sheraton Universal Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 2438 out of 3944 reviews
Rating 8 - Good. 759 out of 3944 reviews
Rating 6 - Okay. 389 out of 3944 reviews
Rating 4 - Poor. 190 out of 3944 reviews
Rating 2 - Terrible. 168 out of 3944 reviews

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to Universal, beautiful pool area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Friendly staff, clean room and good amenities. Loved staying here.
Stayed 6 nights in Jul 2025

8/10 Good

ajv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean rooms.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

4/10 Poor

Megan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Upon arrival, my reservation was not found in the system. After the front desk kept trying to find it, they were able to but not after stating that 3rd parties are “difficult sometimes”. When we got to our room (2002), it was basic at best. Just enough amenities but nothing to be excited about. Throughout the 3 nights, our toilet needed to be plunged EVERYDAY that we stayed. It was to the point where we went the bathroom elsewhere to not have to deal with having it plunged over & over. In addition, there were a few extra items I had requested (more towels and 2 more coffee filters to be placed in the room) and that wasn’t accommodated for. All in all, it was close to universal studios, so I guess ok?
Stayed 3 nights in Jul 2025

10/10 Excellent

Franky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Carleigh

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need. Very pleasant
Stayed 1 night in Jul 2025

6/10 Okay

SUKHDEEP

Traveled with family
The bathroom sink was not cleaned for a day. The floor was not cleaned for the whole weeks stay. Requested milk for tea. Could only request half milk pots. Waited for them to be delivered to room but didnt. Requested again next day for delivery. Lovely hotel and rooms. Check in was delayed by an hour which was tiring after a long journey. No complimentary tea/coffee as we wait or anything.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jon

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot v. close and geared up for universal visit. Parking and bag drop to suit a day or two in the park. Nice pool area and bar. Very professional and quality feel to the place.
Stayed 2 nights in Jul 2025

6/10 Okay

Eduardo

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good place to stay was frendly greetings from the start
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient but parking not included in price.

Great Hotel. Very convenient. Free shuttle service to the park. Pretty much a part of Universal Studios, it's very close, walking distance. $50 A DAY PARKING NOT INCLUDED.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Disliked: Cleanliness
This was my 1st
Stayed 4 nights in Jul 2025

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Rosalia

Disliked: Cleanliness
The room was not clean. We checked in and immediately had to call someone to come clean.
Dust in the coffee area
Floor
Bathroom wall
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great vacation with the family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to do a staycation with hotel and trip to Universal studios. I enjoyed that this hotel offers a shuttle directly to universal city walk area every 15 minutes. We did watch a late night movie in which we had to walk back to our hotel but the walk was enjoyable with great views of the park. Everything is so easily accessible. Hotel room was comfortable with a great view. I was also surprised by how delicious the hotel restaurant food was. This is great for adults or family with kids.
Stayed 2 nights in Jul 2025

8/10 Good

Sherri

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it, But . . .

I loved the room and accommodation. But I have to complain about the tv screening not allowing customers to upload their own preferred streaming platform or casting onto the screen from their iPad or other tablet device.
Stayed 1 night in Jul 2025

6/10 Okay

Dana

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very conveniently located and the Universal Park shuttle is great. Unfortunately, we got the family room with the fold out “bed”. It was hard as a rock and my son could not sleep on it. When we complained to the manager, he basically said that all the fold out sofas are the same. They could not move us to another room or provide a mattress for the fold out. We ended up having to drive to Walmart and buy a twin size air mattress to make it comfortable. This hotel is far too expensive for guests to have to bring their own mattresses.
Stayed 4 nights in Jul 2025