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Sheraton Universal Hotel

4.0 star property
Hotel with an outdoor pool, a quick walk to Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Meeting facility
Meeting facility
Pool views, open select days
Property grounds
Premium Room, 2 Queen Beds, Non Smoking, Lanai | 1 bedroom, premium bedding, down comforters, in-room safe

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

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Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room | 43-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(202 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Family Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(103 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(213 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(342 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(151 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 4 min drive - 2.8 miles
  • Hollywood Bowl - 4 min drive - 3.0 miles
  • Hollywood Walk of Fame - 6 min drive - 3.9 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

Hotel with an outdoor pool, a quick walk to Universal Studios Hollywood
At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 55 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Similar properties

Lobby

Hilton Los Angeles/Universal City

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,545 reviews
$208 nightly
The price is $242
Aug 10 - Aug 11
Total includes taxes and fees
Hilton Los Angeles/Universal City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Aug 17, 2025 start from $194.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests positively rate the hotel's walkable location in Universal City, and it's a short 8-minute walk from Universal Studios Hollywood and also 12 minutes on foot from Universal CityWalk. You'll also find Hollywood Bowl and Hollywood Walk of Fame within a short drive.

Is parking available on site at Sheraton Universal Hotel?

Yes, secured valet parking is offered for USD 55 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Universal Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Does Sheraton Universal Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Sheraton Universal Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.5 mi away (25-minute drive).

Can I book a room with a balcony at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2387 out of 3854 reviews
Rating 8 - Good. 747 out of 3854 reviews
Rating 6 - Okay. 374 out of 3854 reviews
Rating 4 - Poor. 183 out of 3854 reviews
Rating 2 - Terrible. 163 out of 3854 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and stores
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Would go back
Stayed 1 night in Jun 2025

10/10 Excellent

JOHNSON, LAKE FOREST

Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Andrea Leigh Sparzo, Boise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros and cons for this hotel. Much of it including our room was nicely remodeled. But some areas still in need and for example felt dirty. Restaurant was pretty good but very pricey as expected. Breakfast buffet did not meet expectations for the exorbitant price of $32 per adult. Heated pool was a big plus and felt clean. Location for visiting universal studios was excellent. Wish there were more restaurants in immediate vicinity/next door rather than a short walk (about a quarter mile to nearest).
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to Universal and the property;s
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn

Stayed 4 nights in Apr 2025

10/10 Excellent

Thomasina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very close to Universal Studios and was very happy to learn that a shuttle is available to take me to the park!! And, I get to earn Marriott Bonvoy points! Sheraton Universal for the win!!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal Studios
Stayed 1 night in Apr 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

4/10 Poor

Alison

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel served its purpose, it was a convenient location for Universal Studios. The check in was easy and the staff was pleasant. The room had seen better days, it had a run down, worn out quality. This aesthetic, despite seemingly clean, made it feel a bit grungy. But I wasn’t expecting something fabulous, it’s not the Ritz, it is what it is. It’s a basic, easy (except when a line for the slow elevators), convenient hotel. It’s good for families that want to go to Universal, reasonably priced and hassle free.
Stayed 2 nights in Apr 2025

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Room too small
Stayed 2 nights in Apr 2025

4/10 Poor

Angelica

Stayed 1 night in Apr 2025

10/10 Excellent

luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for the close proximity to universal studios and the shuttle service they provide. Starbucks in the lobby is great to start the morning before heading to park. We had dinner at the onsite restaurant and food was fine but what stood out was that the waiting staff was amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenni

Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Stayed 1 night in Apr 2025

10/10 Excellent

Johanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time. Can’t wait to return
Stayed 4 nights in Apr 2025

8/10 Good

M D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on 👍

Great hotel in ideal if your wanting to go to universal Hollywood park, clean great rooms, comfy beds, enjoyed our stay there and would return
Stayed 3 nights in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025