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Sheraton Universal Hotel

4.0 star property
Hotel with an outdoor pool, 8-minute walk to Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Premium bedding, down comforters, in-room safe, desk
Property amenity
Lobby
Pool views, open select days
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪7 min walk‬
  • Place, Universal CityWalk
    ‪10 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(363 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(220 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(220 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Lanai

Premium Room, 2 Queen Beds, Lanai | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Lanai

8.4 out of 10
Very good
(161 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room | 43-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(114 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • The Wizarding World of Harry Potter™ - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 4 min drive - 2.8 miles
  • Runyon Canyon Park - 6 min drive - 2.3 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk
  • ‪Mel's Diner - ‬10 min walk
  • ‪Jurassic Cafe - ‬16 min walk

About this property

Sheraton Universal Hotel

Hotel with an outdoor pool, 8-minute walk to Universal Studios Hollywood
At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 63 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 14 2025 to December 1 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Secured valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Jan 11, 2026 start from $167.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests positively rate the hotel's walkable location in Universal City, and it's a short 8-minute walk from Universal Studios Hollywood and also 12 minutes on foot from Universal CityWalk. You'll also find Hollywood Walk of Fame and Hollywood Boulevard within a short drive.

Will I be able to park at Sheraton Universal Hotel?

Yes, secured valet parking is offered for USD 63 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Sheraton Universal Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Are there hot tubs at Sheraton Universal Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Does Sheraton Universal Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.5 mi away (25-minute drive).

Are there rooms with balconies that I can book at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2526 out of 4056 reviews
Rating 8 - Good. 762 out of 4056 reviews
Rating 6 - Okay. 397 out of 4056 reviews
Rating 4 - Poor. 195 out of 4056 reviews
Rating 2 - Terrible. 176 out of 4056 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brody

Liked: Cleanliness, amenities, property conditions & facilities
Great stay but a little overpriced
Stayed 6 nights in Nov 2025

2/10 Terrible

Greg

They won’t let us check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Amie

Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer Service

I enjoyed my stay at the Sheraton Universal. I was so very convenient to the Univesal City Walk and to the Universal theme park. My TV was not working and the staff sent up a tech very quickly. He was very nice and polite. I will stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Jeffrey

Business traveler, Traveled with partner
Disliked: Amenities
What a dump. Really needs a refresh, but I guess you get what you pay for. Everything seems sticky and cleaning the rooms. Staff is helpful and friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking to shopping center and easy tranportation walkable safe
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2025

10/10 Excellent

Valeria

Nice and everyone was nice especially
Stayed 1 night in Sep 2025

6/10 Okay

Kelsey

I was so excited to stay here, but it was less than friendly to the disabled. Not a single soul asked to help with anything despite my obvious struggles with my cane and bags. No instructions on how to get to the theme park so I ended up walking to and from. The rooms are not soundproofed at all, as well as I found mold in my shower and baseboards. Couldn’t order room service and I could never get the menu to load. My internet service was fine so not sure what happened with that. The shower held water so I was in standing water half my shower. Major disappointment.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great resturant on site, super convenient to walk to Universal Studio. We had great use of the pool and the hot tub! All the staffs were extremely friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. A special shout to Carlos at the California Kitchen restaurant for making our stay special
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew, Bakersfield

Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for universal Hollywood

Quick check in, very friendly, clean, nice room, very close to park, shuttle available and run frequently. Nice view. Will definitely use again
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great stay and would def stay again if we go to Universal Studios. The shuttle to and from the park to the hotel was the best part and made our vacation worry free. All the staff were friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Seth

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Qiongchan

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Paid for two premium room with Lanai. But got a room in the basement! Not satisfied at all with the room arrangement
Stayed 1 night in Sep 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sei

Stayed 1 night in Jul 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Extremely convenient
Stayed 2 nights in Sep 2025