See all properties

Sheraton Universal Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Premium bedding, down comforters, in-room safe, desk
Lobby
Exterior
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪7 min walk‬
  • Place, Universal CityWalk
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪61 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(370 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(227 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(228 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Lanai

Premium Room, 2 Queen Beds, Lanai | Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Lanai

8.4 out of 10
Very good
(167 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Meeting facility

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(121 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Lobby

Tilt Hotel Universal-Hollywood, an AGA Collection Hotel

Los Angeles
  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
7.8 out of 10, Good, 90 reviews
$184 nightly
The price is $210
Mar 26 - Mar 27
Total with taxes and fees
Tilt Hotel Universal-Hollywood, an AGA Collection Hotel

About the neighborhood

Universal City

Universal Studios Hollywood is a short stroll from Sheraton Universal Hotel, and other popular attractions like Warner Brothers Studio are within a few miles (5 km). This 4-star hotel has 461 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • The Wizarding World of Harry Potter™ - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • iFLY Hollywood Indoor Skydiving - 12 min walk - 0.7 miles
  • Warner Brothers Studio - 5 min drive - 1.4 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Isla Nu-Bar - ‬15 min walk
  • ‪Hollywood and Dine - ‬7 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬1 min walk

About this property

Sheraton Universal Hotel

At Sheraton Universal Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 63 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a hot tub, conference space, and a business center.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Outdoor pool, a heated pool, sun loungers
Hilton Los Angeles/Universal City
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,965 reviews
$204 nightly
The price is $237
Apr 16 - Apr 17
Total with taxes and fees
Hilton Los Angeles/Universal City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 55 per day (in/out privileges)
  • Secured valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Is free cancellation available at Sheraton Universal Hotel?

Sheraton Universal Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Universal Hotel?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Apr 12, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Universal Hotel?

Guests positively rate the hotel's walkable location in Universal City, and it's a short 7-minute walk from Universal Studios Hollywood and also 11 minutes on foot from Universal CityWalk. You'll also find Hollywood Walk of Fame and Hollywood Boulevard within a short drive.

Is there parking available at Sheraton Universal Hotel?

Yes, valet parking is offered for USD 63 per day with in/out privileges and self parking is available for USD 55 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Sheraton Universal Hotel have a casino?

No, Sheraton Universal Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Universal Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Sheraton Universal Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Sheraton Universal Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Universal Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Universal Hotel serves a full breakfast for a surcharge each morning at The California's.

Will Sheraton Universal Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Universal Hotel for a fee of USD 125 per accommodation, per stay.

Does Sheraton Universal Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Universal Hotel?

The closest major airport to Sheraton Universal Hotel is Hollywood Burbank Airport (BUR), which is 5.4 mi away (24 minutes by car). Another top airport is Van Nuys, CA (VNY), which is located 12.4 mi away (27-minute drive).

Are there rooms with balconies at Sheraton Universal Hotel?

Yes, some guestrooms at Sheraton Universal Hotel offer a balcony and may feature pool views.

Does Sheraton Universal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Universal Hotel.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2580 out of 4122 reviews
Rating 8 - Good. 761 out of 4122 reviews
Rating 6 - Okay. 397 out of 4122 reviews
Rating 4 - Poor. 203 out of 4122 reviews
Rating 2 - Terrible. 181 out of 4122 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Mar 2026

10/10 Excellent

Allen

Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend hotel. Staff is friendly. If you are visiting Universal Studios Hollywood and want a hotel with easy access, this is your place. They offer a shuttle that runs every 15 minutes and takes you to the main entrance and back. No need to make reservations it runs all day. Sheraton offers a wide variety of food in their breakfast buffet. They are have a pool and jacuzzi.
Stayed 1 night in Dec 2025

2/10 Terrible

Jesus

Traveled with family
Liked: Cleanliness, amenities
This hotel is very close to Universal Studios and the shuttle was certainly nice, but that is where the positives end. I stayed for two nights and was charged the room+tax (~$600.00) to my debit card a day before arriving. This has not happened at other hotels, all is placed on hold the day of check-in. Odd as it was, I thought they would only then place a hold for the $200 incidentals. I checked my bank account the next day and there was a pending charge for ~$800, not $200. So they charged the room fee and deposit again. This was on top of the already charged $600. This left my account overdrawn as I was running on a super tight budget. I was therefore unable to purchase anything at Universal and had to rely on less than $50 spare cash to buy food. I did order food at the restaurant which put me $69 over the $200 deposit after parking etc. I had to rely on my wife's credit card to pay that (embarrassing). The extra room charge did fall off and the correct $200 was posted after two days. I also noticed that they charged $1 and $68 dollars to my wife's credit card; instead of simply $69. The $69 was posted/cleared on that card the next day, but they still left the charge for $68 pending. These were two different banks’. So regardless of payment method credit or debit, this hotel will place twice the amount of holds and dollar amounts on your account. Avoid this hotel altogether until they can get their accounting fixed. The staff was rude and downright confrontational.
Stayed 2 nights in Dec 2025

4/10 Poor

Crystal

We arrived at 5:30 and we were told the room with a balcony was not ready yet even though check in is at 4pm. We were simply offered another room with no apologies and the room had no balcony and overlooked cement. We called and they said the only other room available was a king with the a pullout for our family of four.
Stayed 1 night in Dec 2025

2/10 Terrible

Yuyang

Disliked: Cleanliness, amenities, property conditions & facilities
Service was very poor, there was discrimination against Asians, the room’s air conditioner was very noisy, and the carpet had an unpleasant odor.
Stayed 2 nights in Dec 2025

8/10 Good

yiting

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay when visiting Universal Studios
Stayed 1 night in Dec 2025

10/10 Excellent

Sichen

Liked: Cleanliness, property conditions & facilities
great place for family stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannen, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in heart of Universal City. Many dining options but no free breakfast. Superb holiday decor and very spirited, helpful and efficient staff. Free shuttle to Universal for hotel guests running every 15 minutes. Large pool and hot tub outdoors but both warm. Great time
Stayed 3 nights in Dec 2025

2/10 Terrible

Jimmy

Disliked: Amenities
No hot water and AC was too loud we couldn’t sleep !!
Stayed 1 night in Dec 2025

10/10 Excellent

Bill

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2025

10/10 Excellent

Carissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Dec 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The A/C didn't work that well but all in a all the hotel was pleasant. Loved the jacuzzi and heated pool!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

6/10 Okay

Fabian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Barry

Stayed 2 nights in Nov 2025

6/10 Okay

Ying

Stayed 2 nights in Dec 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very informative. I appreciate their hospitality and the convenience of the location is excellent!!! Would highly recommend!!! And would definitely stay again!!
Stayed 1 night in Dec 2025

8/10 Good

ralina

Stayed 2 nights in Dec 2025