The parking I didn’t care for. The front desk lady was rude and when I got our room our tv was on. Floor was dirty.
The hotel staff was great, for the most part. I was scheduled to stay at this hotel for one week but checked out the day after I checked in. It was beyond disappointing to get to my room to find an unflushed toilet, which turned out to be clogged, stains on the walls, lampshade, shower curtain (GROSS), doors, and a hole in the ceiling. I asked to be changed to another room and was told they were completely booked. I found that hard to believe but hey, it was what it was. No one asked me why I was checking out early. Upon checking out the next day, I checked into a better quality hotel less than 5 minutes away and was completely satisfied. I will never stay at the BLVD Hotel & Spa again and certainly do not recommend it for anyone else to stay. An extremely disappointing experience.
Ok this is technically walking distance to Universal but you have to walk through skid row and homeless. Not safe or good area with young kids. At all. Plus you walk to a tram, then it takes you to employee gate, then you walk to main entrance. No one told me anything- no information out there.
The property looks like it’s nice in pictures, but is the most absolute filthiest place I’ve ever stayed. I had to purchase flip flops to shower in.
Great location. The drain in the shower was broken.
None of the amenities were available as advertised and welcoming receptionist was rude and down right no customer service at all, she is the Incounter and we question the extra charges She had no patients for Customercare and truly deserve to be fired but she treated to refuse us at late at night, telling us to go somewhere else.#it’s late at night We were in a group of 7 to 10 and we told the rest of our party to go to another hotel just because of your staff you lost businesses because of her She needs to be reprimanded, we are planning a another trip, based on the out come. We will make any further reservation Please respond # reporting to the BBB Un satisfied customers
I liked the room. We arrived early and our room was not ready. However, they upgraded us to a suite. Nice. Given the COVID-19 restrictions, it would have been nice to have the room cleaned on a daily basis, and to not have the bar area open was a little inconvenient. But, it was understandable given the situation.
Great customer service respect to all customers who is
Service was terrible, rooms were cold, walls were thin, bed was harder than a rock, amenities/appliances were slow to start in the room, hallway noise level was like a terrible concert, smell of weed in the building. Will never stay here again. I've traveled the world and never left a review on a hotel before, this one warranted it. Sorry not sorry for being a Karen.
It was well within walking distance of the park and there was shuttle service from the NBC plaza directly to the main gate.
Excellent location. Short walk to the Universal Studios shuttle, groceries, restaurants, etc. Huge room with sitting area, 2 TV's. Minor issues: not enough coffee & towels for the room, but very fast service to remedy these. Overall excellent value for the price.
Beautiful, large rooms. Free drink at happy hour and walking distance to Universal. We will stay here again.
Nice place walking distance or cheap Uber ride to universal
No curtains on windows Freeway noise Street noise Hotel guests noisy
This hotel felt safe and happy which made my trip very enjoyable. Being so close to the Universal shuttle was great!
Universal Studios Hollywood is a short stroll from BLVD Hotel & Spa - Walking Distance to Universal Studios Hollywood, and other popular attractions like Universal CityWalk are within a mile (2 km). This 69-room, 3.5-star hotel has a bar/lounge, an indoor pool, and a 24-hour gym.
Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
All of BLVD Hotel & Spa - Walking Distance to Universal Studios Hollywood's 69 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 47-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free local calls, safes, and ironing boards.
At BLVD Hotel & Spa - Walking Distance to Universal Studios Hollywood, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this boutique hotel include a business center, an ATM, and a TV in a common area.
The parking I didn’t care for. The front desk lady was rude and when I got our room our tv was on. Floor was dirty.
The hotel staff was great, for the most part. I was scheduled to stay at this hotel for one week but checked out the day after I checked in. It was beyond disappointing to get to my room to find an unflushed toilet, which turned out to be clogged, stains on the walls, lampshade, shower curtain (GROSS), doors, and a hole in the ceiling. I asked to be changed to another room and was told they were completely booked. I found that hard to believe but hey, it was what it was. No one asked me why I was checking out early. Upon checking out the next day, I checked into a better quality hotel less than 5 minutes away and was completely satisfied. I will never stay at the BLVD Hotel & Spa again and certainly do not recommend it for anyone else to stay. An extremely disappointing experience.
I am sorry you were disappointed with your stay. Thank you for sharing your feedback. Your concerns will be addressed as this is not our standard. We will work with our team to improve our services.
Ok this is technically walking distance to Universal but you have to walk through skid row and homeless. Not safe or good area with young kids. At all. Plus you walk to a tram, then it takes you to employee gate, then you walk to main entrance. No one told me anything- no information out there.
Thank you for sharing your feedback. I am sorry you had these issues. We will work with our team to improve our services.
The property looks like it’s nice in pictures, but is the most absolute filthiest place I’ve ever stayed. I had to purchase flip flops to shower in.
I am sorry you were disappointed with your stay. We take our cleanliness seriously, this is not our standard. We will work with our team to improve our services. Thank you for letting us know we appreciate your feedback.
Great location. The drain in the shower was broken.
I am sorry for the inconvenience you experienced. Thank you for staying with and letting us know. I am glad our location was good for your stay.
None of the amenities were available as advertised and welcoming receptionist was rude and down right no customer service at all, she is the Incounter and we question the extra charges She had no patients for Customercare and truly deserve to be fired but she treated to refuse us at late at night, telling us to go somewhere else.#it’s late at night We were in a group of 7 to 10 and we told the rest of our party to go to another hotel just because of your staff you lost businesses because of her She needs to be reprimanded, we are planning a another trip, based on the out come. We will make any further reservation Please respond # reporting to the BBB Un satisfied customers
I am sorry you were disappointed with your stay. Thank you for sharing your feedback. We will work with our partners to ensure all fees are listed properly and amenity closures are stated correctly due to COVID-19 until further notice. We will work with our team to improve our services.
I liked the room. We arrived early and our room was not ready. However, they upgraded us to a suite. Nice. Given the COVID-19 restrictions, it would have been nice to have the room cleaned on a daily basis, and to not have the bar area open was a little inconvenient. But, it was understandable given the situation.
Thank you for staying with us. We appreciate your business and look forward to welcoming you back when we re-open all of our amenities.
Thank you for staying with us. We appreciate your business.
Thank you for staying with us, we appreciate your business.
Great customer service respect to all customers who is
Thank you for choosing BLVD hotels. We appreciate your business.
I am sorry for the inconveniences you experienced. We will work with our team to improve our services. Thank you for letting us know.