El Patio Inn2.0 out of 5.0
Recent guest reviews
The property is keep clean and the rooms are also very clean. This is not a 5 star nor is the price for the area. This hotel is perfect if you want to see Universal Studios for a couple of days. It is a 10 dollar cab ride to the front gate. The two people that were at the desk on a couple of occasions (Nawaz and Sami) were very helpful and had knowledge of the area. Great place if you just need a place to crash after a day of Universal. Would and will recommend this hotel.
I should have listened to the negative reviews of this property because I would have avoided dealing with inattentive service, bath towels that were embedded with other people’s hair, and a General Manager who doesn’t care. Upon checking in, the staff member tells me that I could have paid less if I had called him, making me feel like I had done something wrong. At midnight, there were people making loud noise as if it were a party in the lot parking which is adjacent to every guest room. The same staff member doesn’t say anything to these loud revelers. The worst part was the filth in the bathroom and the encrusted food particles on the TV remote from all the previous hands on it. All of my bath towels had someone’s long, black curly hair embedded in the towels. The hairs were clearly visible about 10 inches long and in the thread loops of the towels. Each of my bath towels were like this, and the worst part is that I only discovered it after taking my shower. I had to dry myself off with my T shirt. I immediately complained and showed all the towels to the staff member, who didn’t even apologize. He just gave me a blank look. I asked to bring this up to a manager, and was told to call back on 3 different days, which I did. I was also told to leave my number because Bobby the GM would call me back but he never did. The last staff member accused me of calling “too late” and I had to explain that I had brought this up immediately in person and that the time passing was because of the manager. Making mistakes is one thing, but having filthy conditions, not apologizing and not following up is awful service. I did not get my money’s worth here.
This property is an older no frills hotel near Universal Studios that was recently renovated and was very clean. The young man who checked me in was very helpful. The room is an old Hollywood bungalow style and was nostalgic with a refrigerator and microwave. The negative was they charged a 'deposit' of $150 for the night which I wasn't aware of until check in, so be prepared to have that added to your credit card. I would stay again for convenience and the price was below the area average per night by over $100 at larger hotels. Easy Uber or Lyft pick up about 3 minutes time.
This is a clean but basic motel. Staff is very helpful and friendly and the parking area is in the center of all the rooms with a 24 hr attendant, so it felt safe. However, the biggest reason to stay here is that it is a relatively affordable option close to Hollywood blvd, and universal Studios. There were five of us. It was a small room with two beds, and a futon couch (no room for any more than one person sleeping on it like a couch). The room works for a group willing to pile in together to save money. There was a small refrigerator, which was helpful.
Pros: 1) Very clean room 2) Queen size beds - ok for the price you pay 3) Location - Close to Universal Studios (but not walking distance) 4) The front desk person at Night was EXTREMELY helpful Cons: 1) Parking very congested. 2) Hardly any space in room after the Queen beds We stayed here Friday and got Double Tree Hotel- Westside for the week-end, for around same rate !! Ok for the price you pay. Would prefer to pay a bit more and choose a hotel for a more comfortable night sleep, specially if you have driven 5+ hrs to visit Universal Studios.
Someone from the hotel called and asked what time we were going to check in. I told them after 10 pm and he then asked for a deposit to hold my room for a late check-in. When we arrived at 1005 pm they had given our room away and offered not one explanation or concession
The room was small,but it served it purpose. The bad was so comfortable. The room immaculate. The staff is great. I loved how they made me feel like i was at home. The guest service was superior. Thank you.
Dated, yes. But I find the reviews for this place to be surprisingly harsh? I myself had a completely decent night there. Weekend rates are high for what you get. Considering the location though, it may be worth it. Quiet, cozy ambience. I'll take this kind of spot over some soulless Days Inn any night of the year, and expect to stay there again.
We ended up here because we were unable to locate the place we intended to stay at and we're stuck in rush hour traffic after an entire day of driving. At first, I thought we had found an unknown gem because the grounds were very well kept with lovely plants around the free parking. This is not part of an international chain, which I thought was a plus. Although the price seemed to be reasonable, there was a surprise at check in. The desk clerk wanted $100 deposit in case we damaged anything. We felt this was an outrage! We have never paid a deposit like this at a motel. This charge is not listed on the Booking.com website where we reserved the room. While negotiating this, the desk clerk even said that he did not want a bad review on line. The room was much smaller than expected and the furniture is. IKEA style. The bed is not comfortable and the mattress creaks. There is a decent flat screened tv., microwave and refrigerator. The room is very clean and looks like it has recently been painted. There is a table and two shabby chairs. The rug looks like it has seen better days. We had a room in the back of this establishment and it was very quiet. I would stay here again only in an emergency.
I've stayed here 3 times because of convenience (shame on me). Some of the rehab'd rooms are ok but not all are. The funny part is they will put a $100 hold on your credit card as deposit (probably more than cost of items in room).....another note: one of the Managers/owners pulled up at 1230am blaring his music.
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Located within 2 miles (3 km) of Universal Studios Hollywood®, El Patio Inn places you within a few miles (5 km) of Universal CityWalk. This 16-room motel has in-room conveniences like patios, refrigerators, and microwaves. Located in central Studio City, the motel is also near Warner Brothers Studio and Hollywood Bowl.
The 16 rooms are recently renovated and have an array of amenities, including patios, microwaves, and refrigerators. 32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free long-distance calls, free local calls, and desks are also standard.
El Patio Inn offers free WiFi in public areas and coffee in a common area. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Reviews from Trip Advisor
22% of guests recommend this hotelTotal of 55 reviews