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Pacific Palms Resort

4.0 star property

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Photo gallery for Pacific Palms Resort

Exterior
Golf
2 restaurants, breakfast served
Interior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(165 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

La Puente

Located in City of Industry within 2 miles (3 km) of Industry Hills Expo Center, Pacific Palms Resort is within a few miles (5 km) of Round 1 Bowling and Amusement. This 292-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 2 restaurants.
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What's nearby

  • Industry Hills Expo Center - 6 min drive - 2.8 miles
  • Puente Hills Mall - 6 min drive - 2.8 miles
  • Round 1 Bowling and Amusement - 6 min drive - 2.8 miles
  • La Puente City Park - 8 min drive - 3.7 miles
  • La Puente City Hall - 9 min drive - 3.5 miles

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Del Taco - ‬4 min drive

About this property

Pacific Palms Resort

Guests of Pacific Palms Resort have access to a golf course, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (USD 14 per night)—also useful is an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch LED TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, coffee makers, and free weekday newspapers are also standard.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Are free cancellation options available at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Pacific Palms Resort?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on May 9, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pacific Palms Resort?

This resort is situated in City of Industry, close to Puente Hills Mall, Round 1 Bowling and Amusement, and South Hills Country Club. La Puente City Park is also within a driving distance of 3.2 mi.

Will I be able to park at Pacific Palms Resort?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 14 per night. Free RV/bus/truck parking is also available for guests.

Is a spa located at Pacific Palms Resort?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and aromatherapy.

Does Pacific Palms Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and golf lessons at this resort.

Does Pacific Palms Resort include a casino on the premises?

No, Pacific Palms Resort doesn't have a casino.

Will I find an indoor pool at Pacific Palms Resort?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Pacific Palms Resort?

There are plenty of amenities for couples at this resort, including 2 restaurants, an outdoor pool, and a full-service spa.

Are there hot tubs at Pacific Palms Resort?

No, but this resort does have a heated pool.

Does Pacific Palms Resort have a restaurant that serves breakfast?

Yes, Pacific Palms Resort has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Pacific Palms Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Palms Resort for a fee of USD 40 per pet, per night.

Are there connecting rooms at Pacific Palms Resort?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How far is the airport from Pacific Palms Resort?

The closest major airport to Pacific Palms Resort is Fullerton, CA (FUL-Fullerton Municipal), which is 15.1 mi away (23 minutes by car). Another top airport is Los Angeles - Ontario Intl. Airport (ONT), which is located 26.8 mi away (50-minute drive).

Can I book a room with a balcony at Pacific Palms Resort?

Yes, every guestroom at Pacific Palms Resort comes with a balcony and some offer mountain and city views.

Does Pacific Palms Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Palms Resort.

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 814 out of 1191 reviews
Rating 8 - Good. 185 out of 1191 reviews
Rating 6 - Okay. 97 out of 1191 reviews
Rating 4 - Poor. 50 out of 1191 reviews
Rating 2 - Terrible. 45 out of 1191 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Anarely, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great and view is excellent. Resort in good condition and well kept.
Stayed 1 night in Mar 2026

10/10 Excellent

Anarely, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great views and friendly/professional staff.
Stayed 1 night in Feb 2026

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service
+ Jessica at front desk = amazing + all staff + lobby + gym - worst pillows all around the world. Literally top worst lumpy rocky Yukky. - rooms are old and outdated and look dirty - blinds not blackout -thin walls + love you can bring a tea kettle
Stayed 1 night in Feb 2026

10/10 Excellent

Jinsong

Stayed 1 night in Feb 2026

10/10 Excellent

Katherine and Mark

Liked: Cleanliness, property conditions & facilities
Wonderful time very nice The hot tub Jets weren’t working and the pool is a little bit cooler, but it was a wonderful stay. The staff was terrific and we were there for not such wonderful event, but we stayed there because we were going to a celebration of life and it was just enough time for us to regroup and meditate a golfer so it was a perfect place for my husband and I to be thank you very much
Stayed 1 night in Feb 2026

10/10 Excellent

Johanna

Stayed 2 nights in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good resort wise room was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Ramiro

Stayed 2 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, price was good
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly, San Diego

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly, San Diego

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the people! The front desk, Michael in particular, takes the best care of me every time I arrive. I typically dine at the bar and Ray is the best at accommodating me and my dog. I wouldn’t stay anywhere else.
Stayed 1 night in Jan 2026

2/10 Terrible

Nick

Liked: Cleanliness
Disliked: Amenities
No hot showers! Was the second time this happened and no reimbursement was offered even when mentioned this happened the second time gave them my last chance:(
Stayed 1 night in Jan 2026

10/10 Excellent

Kenny, Ayon Ave

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025

6/10 Okay

Andrew, Carson

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

8/10 Good

MOSTAFA, Potomac

Stayed 1 night in Jan 2026

10/10 Excellent

Sherwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience at Pacific Palm Results was good. except we could hear the elevator from room that we stayed in was very loud.
Stayed 2 nights in Jan 2026

6/10 Okay

William

Traveled with family
Liked: Cleanliness
The room was a bit noisy.
Stayed 1 night in Jan 2026

8/10 Good

Javorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely, great job of groundskeeping
Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

larry

Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant clean room view serenity of the entire place
Stayed 4 nights in Jan 2026

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