Pacific Palms Resort

Suburban resort with 2 restaurants and a full-service spa

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Where to?

Dates

August 2025

September 2025

Relax by the serene pool surrounded by palm trees and lush greenery, offering a comfortable spot to unwind with a clear view of the distant mountains.

Relax in the hotel lobby's central seating area, surrounded by cushioned chairs and a glass-top table.

Relax in the serene outdoor lounge with sofas, chairs, and a fire pit, surrounded by palm trees and a breathtaking view of the lush landscape and distant mountains.

Stunning historic landmark with a clock tower, surrounded by lush greenery and a paved walkway.

Couples can exchange vows beneath a picturesque gazebo surrounded by lush greenery and vibrant flowers.

Overview
Rooms
Location
Policies

Popular amenities

Explore the area

1 Industry Hills Pkwy, La Puente, CA, 91744

Puente Hills Mall
‪4 min drive‬
Round 1 Bowling and Amusement
‪4 min drive‬
City Of Hope Hospital - Duarte
‪21 min drive‬
Ontario, CA (ONT-Los Angeles - Ontario Intl.)
‪31 min drive‬

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Room options

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Deluxe Room, Mountain View

400 sq ft
Mountain view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room

Very good

400 sq ft
Mountain view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room, City View

400 sq ft
City view
Sleeps 4
2 Double Beds OR 1 King Bed

Executive Room, City View, Executive Level

450 sq ft
City view
Sleeps 4
2 Double Beds OR 1 King Bed

Executive Room, Mountain View, Executive Level

450 sq ft
Mountain view
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

La Puente

Located in City of Industry, Pacific Palms Resort is within a few miles (5 km) of sights such as Round 1 Bowling and Amusement and Puente Hills Mall. This 292-room resort has a golf course, a full-service spa, and 2 restaurants.

View more Resorts in Los Angeles

What's nearby

Puente Hills Mall - 4 min drive - 2.3 miles
Round 1 Bowling and Amusement - 4 min drive - 2.3 miles
California State Polytechnic University, Pomona - 12 min drive - 8.1 miles
Raging Waters - 19 min drive - 13.6 miles
City Of Hope Hospital - Duarte - 21 min drive - 13.1 miles

Getting around

Walnut Industry Station - 10 min drive
Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪Taco Del Rio - ‬13 min walk
‪Jack in the Box - ‬3 min drive
‪Tierra Mia Coffee - We - ‬3 min drive
‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Suburban resort with 2 restaurants and a full-service spa

Guests of Pacific Palms Resort have access to a golf course, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (USD 14 per night)—also useful is an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.

Guests can expect free WiFi and 42-inch LED TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, coffee makers, and free weekday newspapers are also standard.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Enjoy a delicious breakfast spread in this stylish breakfast area with a variety of pastries and fresh drinks.

Breakfast included
Parking included
Free WiFi
Air conditioning

$127 nightly

Sep 3 - Sep 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free RV/bus/truck parking on site
Valet parking on site (USD 14 per night)

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
2 restaurants
A bar/lounge

Things to do

36-hole golf course
Full-service spa
Golf
Golf driving range
Golf lessons
Health club
Heated pool
Hot tub
Outdoor pool
Sauna
TV in common areas

Family friendly

Laundry facilities
Microwave on request
Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

45,000 square feet of conference space
Business center
Meeting rooms

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa treatment rooms
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)

11 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LED TV with premium channels

Food and drink

Coffee/tea maker
Microwave on request
Refrigerator on request

Air conditioning
Connecting rooms available
Desk
Free weekday newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 40 per pet, per night
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
Valet parking fee: USD 14 per night
Pet fee: USD 40 per pet, per night
Service animals are exempt from fees
An in-room refrigerator is available for an additional fee
In-room microwave fee: USD 35 per night
Rollaway bed fee: USD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 4:00 PM
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

Property is also known as

Pacific Palms

Pacific Palms City Of Industry

Pacific Palms Resort

Pacific Palms Resort City Of Industry

Palms Pacific

Palms Pacific Resort

Palms Resort

Pacific Palms Resort La Puente

Pacific Palms La Puente

Resort Pacific Palms Resort La Puente

La Puente Pacific Palms Resort Resort

Resort Pacific Palms Resort

Pacific Palms

Pacific Palms Resort Resort

Pacific Palms Resort La Puente

Pacific Palms Resort Resort La Puente

Frequently asked questions

Are free cancellation options available at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Pacific Palms Resort?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Aug 5, 2025 start from $200.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pacific Palms Resort?

This resort is situated in City of Industry, close to Puente Hills Mall, Round 1 Bowling and Amusement, and South Hills Country Club. You'll also find La Puente City Park and SpeedZone Los Angeles within a short drive.

Is there parking available at Pacific Palms Resort?

Yes, self parking is offered for free at the resort. Valet parking is available for USD 14 per night. Free RV/bus/truck parking is also available for guests.

Is a spa located at Pacific Palms Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and aromatherapy.

Does Pacific Palms Resort include a casino on the premises?

No, Pacific Palms Resort doesn't have a casino.

Will I find an indoor pool at Pacific Palms Resort?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Pacific Palms Resort a good place to stay for couples?

There are plenty of amenities for couples at this resort, including an outdoor pool, a bar, and 2 restaurants.

Does Pacific Palms Resort have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Pacific Palms Resort have a restaurant that serves breakfast?

Yes, Pacific Palms Resort has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Pacific Palms Resort allow pets to stay for free?

Although they can't stay for free, pets are welcome at Pacific Palms Resort for a fee of USD 40 per pet, per night.

Does Pacific Palms Resort have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Pacific Palms Resort?

The closest major airport to Pacific Palms Resort is Fullerton, CA (FUL-Fullerton Municipal), which is 25.7 mi away (36 minutes by car). Another top airport is Long Beach Municipal Airport (LGB), which is located 27.8 mi away (32-minute drive).

Are there rooms with balconies that I can book at Pacific Palms Resort?

Yes, every guestroom at Pacific Palms Resort comes with a balcony with some featuring mountain or city views.

Does Pacific Palms Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Palms Resort.

Pacific Palms Resort Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Oscar

May 5, 2025

Stayed 1 night in May 2025

10/10 Excellent

Kristopher

May 5, 2025

Liked: Cleanliness

Very comfortable and relaxed

Stayed 1 night in Apr 2025

10/10 Excellent

Jakita

Traveled with group

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the view from our room

Stayed 1 night in May 2025

6/10 Okay

Tomas

Traveled with partner

May 5, 2025

Everything was good. Except for the room bathroom shower had no hot water. Had to shower with cold water.

Stayed 1 night in May 2025

10/10 Excellent

Oscar

May 4, 2025

Liked: Cleanliness

Stayed 1 night in Apr 2025

6/10 Okay

Tatiana Vanessa

Traveled with group

May 4, 2025

Liked: Staff & service, amenities, property conditions & facilities

Bathroom was clogged , no daily room service . Not much parking.

Stayed 3 nights in Apr 2025

6/10 Okay

Sean

May 1, 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Erick

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, clean, quiet and nice.

Stayed 1 night in Apr 2025

2/10 Terrible

J

Apr 29, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad service

Stayed 1 night in Apr 2025

6/10 Okay

alicia

Traveled with partner

Apr 29, 2025

Disliked: Staff & service

The rooms are in need of an upgrade. When checking in, the person at the front desk was rude and didnt allow my husband to check us in after i adjusted the reservation with expedia. About 30 mins after, she finally decided to review the notes that he was allowed to check us in.

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Traveled with partner

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities

The staff was so friendly and the property is beautiful but the rooms are very outdated. The toilet kept running non stop and the air conditioner was so loud.

Stayed 1 night in Apr 2025

2/10 Terrible

patty

Business traveler

Apr 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Apr 27, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite a 5!

Overall great experience, my biggest gripe was the A/C unit. When would turn off, it sounded like a locomotive roaring thru the ceiling! I assumed it was a common issue since you could hear it coming from vary rooms while walking down the hallway.

Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great venue and hotel

Stayed 1 night in Apr 2025

10/10 Excellent

john

Business traveler

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

8/10 Good

Lawrence

Traveled with group

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Vivianne

Apr 23, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love it we had a great time

Stayed 1 night in Feb 2025

8/10 Good

JENHSIAN, Chestnut Hill

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Susie

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Big room with a resort feel

Stayed 1 night in Mar 2025

8/10 Good

Gena

Apr 20, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Holly

Traveled with pets, Traveled with family

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, beautiful pool (though 3.5 feet deep.) Lots of free parking, and feels pretty safe. A couple things we didn’t appreciate so much, include the long walk and several levels to all rooms, and surprise higher charge for dog. We are thankful they do allow dogs, but note Expedia says extra $40, yet front desk says $50/night. The long tour up levels to guest room is quite inconvenient if you have pets. Thankfully there is ample space to walk dogs outside. So overall good if you don’t mind the extra walking.

Stayed 2 nights in Apr 2025