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City Hotel Derry

4.0 star property
Boardwalk/promenade hotel with a fitness center and a steam room

Choose dates to view prices

Photo gallery for City Hotel Derry

Front of property
Lobby sitting area
Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout drapes, bed sheets
Junior Suite | Living room | Flat-screen TV
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Millennium Forum
    ‪6 min walk‬
  • Derry City Walls
    ‪9 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪17 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout drapes, bed sheets

Executive Double Room, 1 Queen Bed

  • 181 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 181 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, blackout drapes, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 181 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 188 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, blackout drapes, bed sheets

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse | Hypo-allergenic bedding, blackout drapes, bed sheets

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Londonderry

City Hotel Derry places you next to Guildhall and within a 5-minute walk of Peace Bridge. This 158-room, 4-star hotel has conveniences like an indoor pool, a gym, and a conference center.

What's nearby

  • Guildhall - 3 min walk - 0.2 miles
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.4 miles
  • Millennium Forum - 6 min walk - 0.4 miles
  • You are Now Entering Free Derry Mural - 9 min walk - 0.5 miles
  • Derry City Walls - 9 min walk - 0.5 miles

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk
  • ‪Mandarin Palace - ‬3 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with a fitness center and a steam room
City Hotel Derry features an indoor pool, a children's pool, and a gym. Offsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers and phones are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 723 reviews
$107 nightly
The price is $128
Aug 14 - Aug 15
Total includes taxes and fees
Holiday Inn Express Derry - Londonderry by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (3,842 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

Is a free cancellation option available at City Hotel Derry?

City Hotel Derry offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do around City Hotel Derry?

This hotel is located in Londonderry, just steps from Guildhall and Peace Bridge, and within a short walk of Tower Museum. You'll also find Irish Craft Village and Foyleside Shopping Centre less than a mile away.

Is parking available on site at City Hotel Derry?

Yes, there is accessible parking available.

Does City Hotel Derry have a casino on the premises?

No, City Hotel Derry doesn't have a casino.

Will I find an indoor pool at City Hotel Derry?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at City Hotel Derry?

This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does City Hotel Derry have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does City Hotel Derry feature a restaurant that includes a breakfast menu?

Yes, City Hotel Derry serves continental breakfast for a surcharge each morning at Thompsons.

Does City Hotel Derry allow pets to stay for free?

No, pets aren't allowed at City Hotel Derry though service animals are welcome.

Does City Hotel Derry have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from City Hotel Derry?

The closest major airport to City Hotel Derry is Londonderry (LDY-City of Derry), which is 9.8 mi away (29 minutes by car). Another top airport is Letterkenny (LTR-Letterkenny Airfield), which is located 17.4 mi away (27-minute drive).

Are there rooms with balconies that I can book at City Hotel Derry?

No, you won't find guestrooms with balconies at City Hotel Derry.

Does City Hotel Derry offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at City Hotel Derry.

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had I known in advance of confirming the booking that renovation work was being done, and sawing and hammering would start at 7:30 in the morning, I would not have stayed here. A complimentary drink on offer didn’t compensate for the annoyance.
Stayed 1 night in May 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Jane

Traveled with family
Disliked: Amenities
Didn't like anything. Gross and dirty. Really Really tired
Stayed 1 night in Apr 2025

8/10 Good

Kelly-Lynn

Traveled with family
Liked: Cleanliness, staff & service
Under Renovation but very nice
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family stay 2 adults 2 kids not to happy with room

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Stayed 1 night in Apr 2025

8/10 Good

Oran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction but good stay overall
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fair

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Lionel, Mapleridge

Disliked: Amenities
No hot water for day and half till moved to another room we overpaid 2 stars
Stayed 2 nights in Apr 2025

8/10 Good

Roisin

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked into this property , we were not told in booking that renovation work was being carried out which was very inconvenient. You had to access hotel via underground car park . Air con/heating system in room did not work first night was positively cold despite a spell of good weather a heater was provided . The water for showering was cold/ lukewarm. . Understaffed second morning of breakfast I actually went and lifted pot of coffee tea for myself and sisters . The hotel is run down and needs a face lift . Staff did not address my concerns hotel in process of changing ownership and no one really taking accountability. On departing lots of people standing around waiting on lifts . Staff walking through people I had to stop and ask where are the stairs no signed . Lots of people did take stairs and it helped dispersed crowd at lift and in limited reception area . Overall I would not recommend this hotel . Pool is only advantage it has in comparison to other hotels in area .
Stayed 2 nights in Apr 2025

6/10 Okay

louise

Stayed 1 night in Apr 2025

4/10 Poor

louise

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located this is the best option for a reasonable price
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort

Lovely staff , hotel needs a make over

Derry is lovely and the staff were also lovely. The hotel is getting renovated and needs it. Gym is good size but all equipement is old and so are the changing rooms. The bathroom in bedroom is so outdated. Hopefully they will adresss all of this with the work going on
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Eamonn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no plugs beside the beds and we use medical equipment. The reception contacted maintenance and they had an extension lead brought to the room within minutes but we then had a cable trailing from one wall to opposite side of room where beds were which wasn't ideal. I would hope this is taken in2 acct with the new refurbishment taking place. Street parking opposite is £5 depending when you arrive. Hotel charge £14 per night.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Business traveler
Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Martin

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Room comfort

Chaos

Well we had a nasty surprise wen we went to check in saying we had only booked a room for 2 but we had our 6 year old grandchild with us. I sincerely had booked a room for 2adults and 1 child (6 years old) my booking said room sleeps 3 and 3 travellers. But this is to do with hotels.com. I will give Derry city hotel a bi ball as they are getting refurbished but service in bar was slow and stop and breakfast was terrible the food was not being replenished quick enough as a lot of foods all empty I had to ask for 4 different things and eventually got most but couldn’t wait any longer as got fed up standing waiting but this should not b affected by refurbishment as numbers for breakfast r known r mayb just short staffed like everywer else but as I said will give bi ball as I love the hotel in general it’s great for us with pool for grandchild and it’s very handy for shops for me 😀
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Stayed 1 night in Mar 2025

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