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Maldron Hotel Derry

4.0 out of 5.0

Recent guest reviews

Lovely views over the river and good food as in all Northern ireland, the food is very similar to the one in spain, the treatment is very friendly and if I had to put a single serious complaint for the rooms they are not as comfortable as I would like

This hotel is well-located, just inside the city walls. The city center is small and everything is easily walkable from here. There is a tightly packed car park underneath. We arrived early and the staff kept our luggage while we did things around the city. They issued us wifi passwords then and they worked fine in the lobby. However, we were unable to get wifi at all in our room. We called several times to no avail. It appeared to be an issue with the wifi point on our floor, but the staff refused to believe it and just kept giving us different log ins. This was actually the worst wifi we had in all of Ireland, including north and south, east and west, and tiny B and Bs as well as hotels. The other issue with this hotel is the gym was only open 9 am to 7 pm. It's not clear what group of clients this gym could serve with these hours.

Lets start with very clean very tidy good location yada yada yada, but its an overpriced travel lodge. The rooms we're very basic the the whole place quite drab, the saving grace ...... staff. Catherine on my arrival could not have been anymore helpful and accommodating, great member of staff and on e you need to keep. Chris in the bar run off his feet but still managed excellent service and a chat to a lonely business traveller. I would not return as the value for money aspect really just isn't there and even though my company pays, still not. The Lyric bar is great though, great food and beer good craic.

The hotel is nicely decorated and the staff are very friendly. The food was very nice and I didn't have to wait long for my order. I don't believe there was a vegan option on the bar menu though and it was a limited choice for me as a vegetarian. The room was very spacious and the bed was comfy. Couldn't complain about anything other finding a few little hairs in the bath. There's limited parking but it's secure. I would stay here again.

We had two separate bookings at the Maldron before and after a trip to the west of Ireland. On both occasions we had rooms of good size which were quiet, clean and comfortable. The welcome was good and the receptionist spent some time telling us about the hotel and its facilities. There is a good choice of cooked food for breakfast (which is buffet style, in the hotel restaurant) but very few items for their 'continental' style. We had dinner in the hotel's bar which was very good when it finally arrived. The hotel's location is excellent as it sits within Derry city walls and is therefore well-placed for all the sights of interest and activities. We were unsure about the claim that this is the only hotel within the city walls, however, as we saw at least another two. Arrival for the first booking was at about 7.30pm on a Sunday. The receptionist assured us that the restaurant was open until 9pm so we didn't feel there was a need to hurry to find a table for two, so we unpacked and sauntered down. However, while the restaurant didn't look busy in any way, the staff told us they were seating reservations only; we would therefore have to look elsewhere. Why couldn't the receptionist have mentioned this? It cost us time which could have been better spent looking for an alternative. We decided that the only alternative was the hotel's 'Lyric' bar which luckily also seemed not to be very busy. When we tried to place an order for food, however, we were told that the kitchen was too busy and they couldn't take any orders for 30 minutes. By now we were getting a little desperate - it was Sunday and likely to be 9pm before we could even place an order (the time we had been told the kitchen closed). Nevertheless, when the meal did arrive it was very good and at reasonable cost. Our second stay coincided with a coach party. They took breakfast from 7am but when we arrived an hour later many items had not been replenished. Indeed, we were told that some items had been completely exhausted. I suppose that the coach party must have come as a surprise that couldn't be catered for! Another issue was that at breakfast time, a 'continental' style meal was offered but we didn't feel their was adequate choice for this. Indeed, all plates of a size you might select were warm or hot - not the best for a slice or two of cold ham and some cheese.

In desperate need of an upgrade, but the location is ideal. Our view was, well, industrial and included a bag of rubbish and a drink can thrown from room windows. The room was large. The bathroom was from another era, as the pic of the hairdryer shows.

Great location - we didn't need our hire car at all in the end as everything was in close proximity. We booked an executive room and it was great - comfy bed, loads of space, nice size bathroom. Our only issues were that the shower, even on the lowest temperature, was a bit too hot. The power was great though. The other was there was no aircon and the rooms are very warm. It wasn't until our last morning that we worked out how to open the windows wider than the restricted measure - I'm guessing the fact it was so fiddly meant it wasn't what we should have been doing. If it was then there is a risk of someone hurting themselves. The breakfast was great however at times there was a bit of a wait for certain items. We went to dinner in the restaurant and the starters were great but the mains mediocre which was a shame. Great bar. Staff all lovely.

I stayed here with a tour group back this time last year and have to say the staff , and breakfast was excellent, it is smack bang in the hub of the city's walls and its only a stone throw away from a Great pub called peader o donnells which has great traditional music in it 7 days a week , great city great hotel

Had dinner booked in the restaurant but had to change last minute - this was no problem. We were met by Kadie who was very polite! The attention to detail was great and nothing was missed! Very good service from the staff and will definitely visit again.

We are just home from a lovely stay at The Maldron Hotel, Derry. The staff were very accommodating and helpful. The restaurant food was lovely and our waitress Beth couldn't do enough for us! We also enjoyed a couple of cocktails in the bar. All in all a very enjoyable stay.

Butcher Street Londonderry Northern Ireland

Hotel highlights

  • Walking distance to Diamond and Tower Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Maldron Hotel Derry places you next to Diamond and within a 5-minute walk of other popular sights like Tower Museum. This 4-star hotel has 93 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. Centrally located in Londonderry, the hotel is also a short walk from Museum of Free Derry and Bloody Sunday Memorial and Derry City Walls.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All 93 recently renovated rooms feature coffee makers, phones, and desks. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.


Property features

Maldron Hotel Derry offers a fitness center, a sauna, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Single Room, 1 Double Bed

Full 1 | Sleeps 1

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Family Room

Full 1 | Sleeps 4

Superior Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1142 reviews